Aroma Tea House offers perfect hospitality in Guilin! The staff are friendly, patient, helpful and kind. The rooms are spacious, impeccably clean, bright and beautifully furnished with antiques and classic Chinese paintings and sculptures. The beds are comfortable. The breakfast buffet is wonderful, and served in a room with nice views of the surrounding area. The location is perfect for walking to most of the favorite tourist sites, such as the sun and moon pagoda, Elephant hill, and the departure dock for Li River cruises.

Booking.com shows pictures of the two best rooms with a view of the lake. The two best rooms in this beautiful hotel-- on the third and fourth floor-- no longer have those views. The trees around the lake have grown too tall and blocked the views which were advertised. They are still very nice, comfortable and quality rooms-- just without the view. Second small complaint is that there are some music/singing performances which take place in the adjacent park, which is literally under your window. These can be quite loud, and lasted until about 10 pm on at least 2 nights of our 5 day visit.

Basically everything about the hotel was great. First of all, the reception speaks good English, which is an unusual about China. They are also very nice and helpful. The room was spacious, comfortable and really well designed. We loved the sitting tea area next to the window. A marvelous idea! Bathroom was clean and very comfortable. Breakfast was truly delicious. The last but not least the location of the hotel is within walking distance from Guilin’s main attraction and the wide series of great reastaurants

Basically all was great

This hotel is gorgeous! Stepping inside feels like one has time-traveled to a different era. Wood, stone, tile, carvings, paintings, and sculpture abound. The setting is elegant, serene with a warm and welcoming staff who are engaging and quick to accommodate the traveler’s needs. Even though we arrived late, they arranged a tea tasting for us later that night, with Rose who taught us about the proper way to drink tea, and gave us wonderful information about the area. Before we arrived, we had communicated with the Aroma staff and they arranged a fabulous tour of the Longji Rice fields for us and even organized a very early breakfast with the cooking staff so that we eat before being embarking on the tour. We really appreciated the unique and traditional Chinese style and atmosphere of The Aroma Tea House. The room furnishings were exquisite and the bed was very comfortable. We loved the window seat tea bench - a perfect place to to start the day with a cup of tea. The breakfast featured both the famous Guilin rice noodles and also Western style choices in a rooftop salon. There are several outside patios, one with covered seating. The hotel offers laundry service - welcome benefit on a long trip. Another great asset is that The Aroma Tea House is right in the heart of Guilin, across from Ronghu Lake, walking distance to many sights. Guilin is a magical city. The climb to the top of the Karst hill at the Prince’s Palace at sunset is stunning. Karst scenery is the backdrop to a diverse and decorated skyline. Once darkness arrives, the city comes alive with lights everywhere and the iconic Sun and Moon Temples towering over the water create a carnival for the eyes. Musicians and dancers spill out along the walkways. We wished we had allowed more time in Guilin to enjoy the generous hospitality of The Aroma Tea House. We highly recommend this beautiful and unique hotel. One of a kind!

The interior is very pleasant and resort-like. Colour schemes are good. And this hotel has the most Chinese artifacts I have experienced. It even has a museum on the second floor but that is not opened to visitors: the owners personal collections. Location is great...the views from the room of the lake with the lit bridges at night is good. The staffs are extremely polite and helpful. Put it this way: it is great value for money.

The only thing is the shower joints of the tiles could do with some good mould-away scrubbing...but then that is because my other half is a super clean person.

The hotel is very well located on the lakeside and very close to the city center. The accommodation is authentic with a lot of beautiful pieces of art in the corridors and lobby. The staff is very helpful and always available (helped on finding medicine for an allergy and also ordered the taxis for the airport at a very good price). Breakfast is fine. We also had a foot massage for a very good price at the hotel with very nice ladies.

The rooms were a bit cold on the first floor as the building is made of stone and we had issues with the heating. We asked the lady and she helped turning on the heat.

This is a handsome hotel right by the lake, surrounded by magnificent trees. The staff are very hospitable and efficient. All the art - paintings and sculptures - give the hotel added grace and charm. The restaurant has a beautiful view. The bedrooms are large and comfortable.

Breakfast was good. It would be really helpful if you could choose freshly made eggs. A picture breakfast menu would ease communications. When we asked, we did get fresh eggs but sometimes it seemed it would be better if we ate the ones already cooked which were no longer runny. And although coffee is provided, a machine giving a range of coffees would be a great investment.

The staff were genuinely nice and helpful! They helped us book pretty much everything and gave recommendations on where to eat, places to avoid, etc. Even the cafeteria staff were super welcoming and kind. The staff there are better than most five-star hotels! The hot ginger tea upon arrival is also a nice touch since it was very cold outside. The hotel is right next to a lake and the views from the windows is incredible! Rooms are spacious and well decorated with antiques. You can also book an on site massage.

The bathroom was a bit dated and the temperature of the water oscillated between hot and cold. We booked a two bedroom suite but it seems that it’s actually just one bedroom and the second bed is outside. The bathroom is inside the bedroom so if you’re on the outside bed, you will need to walk through the bedroom each time to use the bathroom, which is not ideal.

The accommodation is beautiful. The room and other facilities are lovely. The staff were all very friendly and extremely helpful. They helped me to organise some of my tourist activities, including a Li River Cruise, Mount Ruyi Cable Car, and a driver for a day. Their suggestions were all very worthwhile. Dinner in the restaurant was superb. The location is fantastic, being an easy walk from some of the very beautiful parts of town.

Breakfast options were almost all Chinese. I'd have liked some more Western options, but was still satisfied with what was on offer.

Location was right on the lake front. Great location in the centre of Guilin, easy walks to restaurants, shops and attractions. We were upgraded on arrival. Reception staff were very helpful and spoke great English. You could tell that the hotel used to be a museum as we were surrounded by antique displays. Awesome. The breakfast was fantastic and offered both Western and Chinese food. The buffet was replenished regularly with fresh food. The breakfast room itself has the most amazing view of the lake and mountains. A truly atmospheric hotel.

The staff were amazing. They helped organise all of our transportation and excursions in advance and explained everything to do in the area whilst welcoming us with some delicious ginger tea which was really appreciated. The hotel was really tastefully decorated.

We booked the family two bedroom suite for a group of 4 of us and whilst there were 2 separate bedrooms, the bathroom was attached as an en-suite to one of the bedrooms which was not very convenient as it meant entering someone else’s bedroom to use it. The room was also very cold in winter due to two large windows (beautiful views but freezing!). Would definitely stay at Aroma Tea House again but we would book 2 separate rooms instead of the two bedroom suite.