In general, we felt at home at the hotel. Especially Kevin's hospitality makes this vacation even more comfortable. 1. Breakfast with rich choices and foods were delicious. 2. Rooms with view of the sea and the cooking equipment, beautiful and convenient 3. Services were good, the staff here were very friendly, I believe that they were all well trained. 4. Good connection to the airport and all the places of sightseeing. 5. Swimming pool was great and the activities for the kids were fantastic. 6. The traveling agency in the hotel was great as well, they gave good advice and good services. We will definitely visit the hotel once again. Thanks again!

none

The room was spacious and clean. The sea view from the room is nice too. The breakfast was pretty good too with many variety and taste good. There are many other facilities like the swimming pools, gym and free laundry. The real gem of this place is its exceptional staff! During my stay, I made a careless mistake and lost my backpack. But the front desk team, Sweety, Mandy and Peter, went above and beyond to help me retrieve it. Their kindness, empathy, and persistence in making multiple calls to the shop and Didi customer service were truly impressive. I'm forever grateful for their help and dedication. They turned a frustrating experience into a heartwarming one!

None

The breakfast was wonderful. The manager Kevin, and all of the staff were amazing. Great view of the ocean and clean rooms. It was worth every penny!

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I liked the room view , the attentiveness of the staffs for both Front Office and F&B service special mentioned and thanks to both FOM Ms Tian and Front Office staff Ms Li were super efficient and assisted me for the challenge I faced. As property was currently undergoing some renovation. With prompt resolution of noise for my initial room , I have being upgraded to East Tower room, where no renovation going on. Finally I have a sound sleeps during my entire stayed. ROOM size was good, balcony was fabulous overseeing Seaview and YiHeng popular night market As for Ala carte food was tasty, buffet breakfast variety can be better . The savoury Tofu was my favorites. F&B service staffs Ms Betty was fantastic and attentive for guest service and Lucy too. THUMBS UP! My choice of home in Sanya🥰🥰🥰

IN ROOM DINING WAS NOT AVAILABLE FOR 24 HOURS.

Oakwood apartment is located in a harmonious neighborhood, across the street from the big night market. It is relatively close to Sanya bay beach. It is only a 15 minute walk to Coconut Grove Avenue or a cab for CHY 10¥. The apartment has a gym, swimming pool and laundry area. Breakfast is good.

Unfortunately, although there is a kitchen and induction cooker in the room, there are no pots, pans, knives and condiments, which is not suitable for daily use.

The hotel is absolutely wonderful—immaculately clean, stylish, and beautifully designed. The breakfast is diverse and delicious, the staff is courteous and welcoming, and the location is perfect—right across from the night market and close to public transportation. The room is spacious and well-equipped, with meticulous housekeeping.

The only minor drawback is the absence of a full-length mirror in the hallway. It would be a great addition, and I hope the hotel management considers it!

Apartment is spacious, clean and bright with natural light streaming in from living room and bedrooms' balconies (great sea view on high floor). Well-equipped kitchen and washer/dryer are really useful for longer stay. Buffet breakfast is good. Cafe serves good food for lunch or dinner too. Small supermarket conveniently located below. Friendly and helpful staff.

Cannot walk to the beach or major sight-seeing spots. But it's easy to hail Didi or take bus number 16 to several popular sight-seeing spots like Tianya Haijiao, Nanshan Guanyin and Xidao.

Everything looks new Simple but stylish design No smells Very comfortable bed and quality linen Laundrette Steam sauna Gym Everything works I was given Free 2 hours late check out Cafe has some good food (but expensive)

Location isn’t great I had a room with sea view but if I’ll be there next time, I’ll take garden view. Because sea is far away and the view is mostly dominated by rusty barracks Personnel mostly doesn’t speak any English

Location, cleanliness and facilities

Everything

Nothing. All was perfect.