It is a beautiful hotel located right in the center of the city. We have chosen it because we want to experience a Ritz stay in China. We are not disappointed. The hotel building itself is superb and historical. All details are taken care of, from the luxurious lobby to the rooms. The staff are highly amiable and ready to help at any time. The breakfast is the best we've had during our stay in China.

Maybe the hotel can use a bit more air freshener to make the rooms smell fresher or air the room before the arrival of the guests. It's just a minor issue.

The suite was absolutely sensational, we’ll never stay anywhere so luxurious again! The club lounge incudes set times for every meal so no need to eat out. Excellent food. Club also included 2 clothing items to be ironed and taxi journeys within 3km. All staff did an excellent job at were very helpful. Location is fantastic and very central to the city, roughly a 15 minute taxi to the Tianjin Eye and Tianjin rail station. Wi-Fi speed.

Attention to details with house keeping The staff are welcoming and attentive to all your needs

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Just a perfect stay! We have been visiting for our wedding anniversary and the staff has gone above and beyond to make our stay unforgettable. The location is very central, rooms were clean and spacious.

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Everything was top tier, nice staff fantastic dining and room service. Pool, steam and sauna rooms were all well maintained.

No complaints whatsoever

Great location，friendly staff and excellent customer service.

When check out，EFTPOS machine didn't work so i was unable to pay by master card.

Excellent breakfast and very relaxed not busy atmosphere, despite the fact that it seemed the hotel was well occupied.

Nothing comes to mind

very luxurious and clean.

location is not the best. no big shopping malls nor coffees around within close distance.

Staff is very polite and friendly, highly well-trained. They kindly set some balloons and some lights in the room as they knew I was celebrating my marriage anniversary. They also offered a late check-out and we're very helpful at all time. The food provided was also wonderful. The hotel is very quiet and has a calm atmosphere, great for relaxing

As a foreigner I would like to see more bread variates during breakfast time. Yet it's just a very minor issue.

Always excellent service alongside the hotel’s luxury and style. The breakfast is excellent.

The air con in the room wasn’t very effective, so a little warm in the night.