We’re a Swedish family and found this hotel by chance after five hours of driving, following a bumpy forest road deep into the Czech countryside. Our only requirement was a pool for our 11-year-old son – and that was met. But what truly stood out was the personal touch. At dinner, we were greeted with a printed menu in Swedish. Not perfectly translated, but perfectly thoughtful. Someone had noticed where we were from and made an effort to make us feel welcome. That small gesture made a big impact. The rooms are simple but clean, the location is peaceful and surrounded by nature, and the staff were friendly and attentive. A great stopover for families and a brilliant reminder that good customer experience doesn't have to be grand – just genuine.

If I had to mention one thing that could be improved, it would be the road leading to the hotel. The last two kilometers are quite bumpy and might be challenging for some cars. A bit of maintenance or clearer information in advance would help set expectations. Still, once you arrive, it’s worth it.

Very friendly staff, especially at the bar / restaurant and reception. Half board was a little too meaty for my taste, but after I told the waiter that, there were two salads on the buffet the next day. Maybe a coincidence, but if not: Thank you! My kid loved the playroom and I could hang out in front of the fireplace at the bar while she played - perfect! The room was nice and clean, the pool area is amazing, too! We will be back 😊

Welnnes was a strong point! Food ok, diner three option selection, one of them vegetarien. Breakfest bufet incl espresso machine. Quiet location. Hotel bar served also on large outside terase.

Acces gravel road could be better mainteined.

Great....absolutely

Great location in the hearth of nature, hotel surroundings, nice wellness area, well-equipped kids playroom

Bad road but it was compensated by hotel location, hard mattress, no buffet dinner but just 3 meal options

The welness facility and the massage. Also the location of the hotel was nice (but the road to the hotel is TERRIBLE).

We had half pension. The food in the evening was terrible. The service was also terrible, they serve the main course within 5 minutes after you got the soup. It was too hard to wait longer... At breakfast, there was not much choice and was not very good. Also, there are no sweet toppings except jam. The beds were horrible. They were way too soft. No refrigerator at the room. The road to the hotel was full of bumps and holes for almost 2 km. It was killing to drive it. The music at the welness was always the same. That wasn't relaxing at all. It isn't so hard to make a playlist with different kinds of music.