Staying at AGH hotel felt like coming home, even though it is away from home! We were very warmly welcomed by the receptionist Natalie with her warm smile and high quality check-in procedure, quite fast but still very accurate and guest friendly. Check-in is guaranteed from 3PM. We arrived early but we could comfortably store our luggage to check in later. In the late afternoon we returned to the hotel to collect our room key and bring our luggage to the room. Thanks to the General Manager Simona and receptionist Natalie, we were so lucky to receive a complimentary upgrade to a Large Double Room (#312) with a very spacious balcony overlooking the terrace of the hotel. The room was spacious, had comfortable beds, nice bathroom with shower and the room was nice and clean. A standard iron and board were also in the closet so we didn't have to contact the Front Desk. In the late afternoon we had dinner in the restaurant with friends, started of with a selection of appetizers (the home made potato chips with garlic dip is a MUST choose! SO delicious) , a nice bottle of local Czech Chardonnay and ended with delicious main courses. We were served by the waiter Kamill and he was excellent! Very friendly, experienced and always serving with a smile. In the evening I went down and asked for a kettle to boil hot water, instead of only a kettle I received an entire package with lemons, sugar and cookies, excellent service! Breakfast we ordered as roomservice. Very extensive and delicious. The check-out by Nela, the next morning was very friendly, warm and professional, served with a constant smile! Unfortunately, we only stayed for one night, this is a hotel where you should stay for at least a couple of nights! Simona, Natalie, Nela, Kamill and all the other staff that we didn't meet, thank you all so much for giving us an excellent stay! For a next visit I will definitely book AGH hotel again! Warm regards, Remi & Lynn

The elevator is not very fast but hey, you're on holiday so no rush!

Good location but the Google maps can take you to the wrong side of the building. Breakfast is OK and the coffee is better than in some hotels in the area :)

Excellent location, clean, safe place. Breakfast was incredible. But most of all, the front desk ladies are the best. Help with a genuine smile goes a lomg way. They made the stay feel like home.

Nothing!

Very big room. Private parking for 4 euro per night. Close to the open air museum. Very nice receptionist.

There was much noise from the street.

Great location, Great breakfast and Great staff. Parking on site, within walking distance to tourist sites.

Breakfast is not less then perfect!!! Location is best for my needs dinner at the hotel resturant was great!

Very nice and spacious room, polite and helpful staff, good breakfast

No wall socket near the bed, parking is charged on top of room price

It was nice, clean, cozy and the staff was friendly. I will only recommend this place to anyone. Also breakfast (continental, but also with eggs, bacon and sausages - I like this version) was really good.

The location, the breakfast, the staff

You can hear the people from next rooms

Excellent staff. Very friendly and helpful. Great breakfast. Close to town main square.