The reception desk staff were efficient, welcoming and very helpful. The restaurant/bar staff were exceptional. The bed was comfortable, and the bathroom facilities all worked well. There was plenty of hot water.

The listing had the wrong address on the website so I initially went to the same address in Hanau. When I rang the Booking.com Business Helpdesk number in Belgium to ask for help, the contact desk was clueless. When I was finally given the hotel's telephone number, I found out that the hotel was in Rodgau and not in Hanau. The extra distance in the taxi meant I had to pay more than I had expected to go from Hanau to Rodgau. I was not amused after a long train journey and then an S.Bahn ride from the airport west of Frankfurt to Hanau, well to the east of Frankfurt.

Breakfast was good. Some of the staff were very cool. Room was good

There was one staff member who tried to get advantage from us. charging a lot for pets Cleaning staff was not polite

Very nice hotel in a small rural town, quiet industrial neighborhood, Rewe shopping center nearby. Hotel currently crippled by staff shortage. Restaurant closed, extra cost breakfast suspended, no coffee in room or lobby. The one employee looks like he hasn't slept in days yet remains unfailingly polite and helpful. He must often be summoned with a phone call. Plentiful parking. Our room was listed as queen bed but was actually double. At 70€, not the cheapest but I hope they can get back to full operation.

It was in a quiet neighbourhood, easy to locate and clean. And the girl at the front desk was very welcoming and helpful.

The room had no curtain or window blinds so the sunlight was shining directly at my face at sunrise. The bedside table was not cleaned, it had old drink stains.

nice location , quite good parking area

thanks for reception attendant Elma she wondering smilling young lady very helpfull person o

1) Really friendly staff 2) Quiet location, close to train station 3) Fresh towels and cleaning every day 4) Mini-fridge in the room 5) Elevator

1) There was a gass water bottle but no bottle opener provided 2) No air ventilation in the room, only in the bathroom 3) In the morning on one day there was no hot water

Very clean, quiet, warm. Plenty of parking space around the hotel. Good wi-fi. Nice public transport connection to FFM. Great value for money.

Clean and relaxed all

All was perfect

The hotel was easily accessible from the highway. We checked in very late and the staff was really helpful. The rooms were comfy but bit old. Good stay for a reasonable price.

Everything was fine, my room was nice, the bed was comfortable. I would stay here again.

More vegan options for breakfast would be nice.