Magic view, great restaurant, good conditions.

To many times disturb by the staff. They call or knock the door 6 times to ask if everything ok or we need something. I feel uncomfortable with this .

Mr Mohammed the receptionist had a welcoming and friendly attitude towards us and made sure we had a great time while staying at the hotel also the guest relations , amazing view on the nile

The limited menu for food durning breakfast and also the room service

Hotel is located in Zamalek , one of the top locations in Cairo. The staff and service very absolutely superb , one of the best hotels i have stayed in when it comes to the service. The rooms were clean and comfy, there were a few different restaurants where you can eat and theres room service 24/7 which is amazing.

If you aim to be in the heart of Zamalek note that this hotel is a bit further away from the beautiful streets in Zamalek, there is literally not anything worth seeing in the souther part of the Island , just hotels . Also the price is far too expensive compared to other 5 star hotels in Cairo.

LOVED the hotel. As a matter of fact I would travel back to Cairo to stay in this hotel again. Everything was perfect, the view of the Nile from my room, the view of the Nile from all the restaurant and the pool and the jackuzi. Even the massage room and the Gym had amazing views of the Nile. Breakfast was amazing and directly of the Nile. Shout out to Yassir from breakfast and Yousef made breasfast experiense amazing. Hairdresser Imad amazing did my hair twice and got many complements. Concierge was great and helped me with all my bookings. Already planning my return trip.

Nothing

Our stay was truly unforgettable! From the moment we arrived, we were warmly welcomed by a fantastic receptionist who went above and beyond to make us feel at home. We were delighted to be upgraded to a suite, which was stunning. The room was impeccably clean, equipped with exceptional facilities, and the attention to detail was remarkable. The highlight was undoubtedly the balcony, offering a breath-taking view that exceeded all expectations. A perfect experience from start to finish. Highly recommended!

Our experience at El Khabgy, the signature restaurant, was deeply disappointing. The food was mediocre, with small portions that failed to impress, and the service was shockingly poor throughout. The staff were few and far between, making it incredibly difficult to get any assistance. The host was shockingly rude, setting an unpleasant tone from the start. We had hoped to be seated outdoors to enjoy the view and entertainment, but instead, we were denied and left forgotten inside. It took an unacceptable 20 minutes just to receive a menu, which added to the frustration. Overall, the experience fell far below our expectations and left us dissatisfied.

Its ok it has the best veiw of the nile has great facilities and its fun but not worth the price at all its like you are in a year 2007, 5 star hotel

Location , staff

Noise during the hight because we got room in the lower floor.

To be honest, I didn’t have any complain at all about the hotel. Reception people is amazing very helpful service room very quick fantastic very polite. food is perfect the breakfast is absolutely amazing. This is the first time I stay in this hotel and it’s not gonna be the last. I will tell everyone if you would like to enjoy your time. Just book in this hotel. Amazing location is fantastic. View for the room is absolutely perfect. Reception people the absolutely polite lovely helpful I didn’t have even one. Complain about anything. Room service very quick facilities for the hotel is amazing thank you so much for all the stuff I stay one night and he made this night is absolutely as a heaven for me and my husband

Absolutely nothing at all

This review is not an advertisement . It’s a honest review . I booked and stayed at Four Seasons ,next to Sofitel and can you imagine…I had a horrible experience at iconic Four Seasons I felt so bad there … absolutely not welcomed. After a night I decided to switch the hotel to Sofitel , and here start the best decision I have ever done. First of all at arrival everyone was so friendly and nice and polite , give to us so tasty welcome hibiscus tea , helped with bags and with everything ♥️♥️♥️. Breakfast was so good ♥️ service at the breakfast was fantastic also at the restaurants . The food is healthy and tasty and fresh . Hotel have stunning view over the Nile ,also amazing view from the pool and spa. This hotel lobby breathtaking and all of this for the half price of for season … bravo Sofitel ✨✨✨👏👏👏really well done , your stuff deserve a prize . You are all so amazing and really care for guest experience and big compliment to the all departments teams, because you really care for the guest ♥️♥️♥️✨ I will recommend it . In addition the free 30 min spa at jacuzzi and 30 min of sauna made my mood and day . I was once at Sofitel in Luxor and I can say the service was amazing . So Cairo didn’t disappoint as also . Thank you a lot to everyone for great holidays and amazing host for me and Mister 🐼✨

I booked high floor but got 7 😂 wasn’t enough high for us , hope next time to have experience of 27 🥰

Nice location

Strange entrance poor bathroom in the room