The grounds were stunning and the rooms/venue were gorgeous.

We thought the experience was lacking in a few areas. Firstly there was no assitance with baggage (normally this would be fine, however it is gravel so I had to carry my suitcase which was not what I expect to do for the price). Secondly I would not suggest booking here without a car. We were visiting France from Australia and did not have a car, and had a car service on the way to the venue. When trying to get to Lyon (30 min drive) we asked to book a taxi. We were told we would have to wait 45 min to get picked up by the hotels in service taxi and charged 120 euros. This was absurd cost and offering to us and we managed to book an uber. This is the kind of hotel where you expect services and we don’t think it provide on this.

A truly gorgeous facility. We had dinner in the 1217 restaurant, named after the year the chateau was built. A place to go to relax. The weather was in the high 30’s and lazing around the pool in the shade of the mulberry trees was perfect. A gift of a candle was a nice touch. We will be back next year for another 3 nights.

The double bed tended to seperate and needs to be connected better. When we enquired about dinner on Monday and Tuesday, the waiter said it was closed. We went out to buy some food and wine, then we were told later that afternoon that there was brasero bbq at the hotel on those evenings. That was a shame/ poor communication.

Spacious and comfortable rooms in a quiet village area allowing for calm and relaxation. The hospitality staff goes above and beyond to be responsive and satisfy their guests' needs. F&B (both breakfast and in-room dining) was very good with fresh local produce and reasonable prices. Spa quite modern with good treatments availability and good products. Free parking on-site with valet service. Overall a solid property that fully delivered on short stay requirements.

The lack of light in the room as not many windows, the medieval toilets (!) typically not very hygienic, the outdoor pool was quite remote, not well maintained and the pool setup disappointing. Also the property isn't really adequate for a long-term stay as limited activation and activities in the neighborhood especially for urban visitors.

We absolutely loved our stay at Chateau de Bagnols from the moment we arrived until the moment we departed. The Suite we were in (#6) is the most amazing historical room we could have imagined and it made us smile every time we walked through the door. The restaurant on site was phenomenal - we chose the shorter course meal and regretted not choosing the large one. The food was incredible and the staff made it truly memorable. We absolutely loved the pool area and choose to spend two afternoons enjoying it while sipping on some lovely white wine. The grounds are amazing and we also explored the gardens on one lovely morning. This place is special. The concierge was also incredible and helped us set up several activities before we arrived including a Segway (Gyro-Pod) tour, a Hot Air Balloon ride, and an e-bike tour. They were responsive 24-hours / day once we arrived and helped us really get the most of our time.

There was nothing that we did not like about the Chateau itself. The wi-fi is spotty in a few areas but it's a historic chateau with very thick stone walls so we knew that it might be difficult to have great wi-fi everywhere. It worked perfectly for me in our room, at the restaurant, and most of the time out at the pool (in the chairs closer to the outdoor cafe).

Gorgeous setting. Room was wonderful for 3 with upstairs and private terrace. Chateau is well maintained. Grounds including pool and garden and beautiful. 1217 restaurant was exceptional.

Breakfast was underwhelming especially for the price. The buffet sits and so things were not hot. At the price of the stay the breakfast should be included or there should be better fresher a la cart options. Restaurant staff and servers were impeccable including chef and sommelier. We didn’t see a lot other staff. It isn’t that anyone was bad but certainly didn’t add to the experience. Check in unnecessarily slow.

The beautifully restored chateau with its honey stonework looks stunning in its setting in the Beaujolais countryside. We enjoyed the 4 course meal in Le 1217 restaurant in the chateau dining room. The outside pool is delightful surrounded by cherry trees. Bagnols village is cute with its own bar restaurant as an alternative dining option.

We would have preferred a smaller breakfast option be made available rather than the buffet.

Wonderful environment, setting, views, walks, design features, attention to detail, and atmosphere. And the cuisine? Good Lord! The best (and unexpected) tasting menu experienced to date for dinner (outside Paris, London, Lyon). Wine and dinner menu very good indeed, and a satisfying breakfast in their glorious covered atrium. Sadly only one night as passing through, but what a wonderful way to relax for another day spent driving. Would we return? Absolutely. This was a jaw dropping plus fine dining experience.

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Room was spacious, location beautiful and staff attentive but not overbearing. Would have liked to stay longer as it was so beautiful. Very romantic, not one for kids I would say. Very dog friendly too!

My only complaint was the limited dining options. The restaurant is beautiful, but if you don't want fine dining there is nothing else. The grill concept sounded perfect for us but was only available on the nights the Michelin restaurant was not available so we ate elsewhere which was a shame.

It is a beautiful and well maintained property with excellent gardens. The breakfast is also fantastic. But the main attraction is the castle like rooms, quaint toilets and ambiance. The staff were attentive and very helpful. The only thing to keep in mind is that it is a 45+ min drive from Lyon. This may work for some people, especially for the authentic rural castle experience. But the approach roads are small and confusing if one arrives late at night.

Everything was great, hotel manager is very helpful. Restaurant was amazing.

We had an unpleasant situation, an older person collapsed in the restaurant as it was too hot I assume. I haven't seen anywhere AED kit on the walls, usually in all wine areas they have this in the case of heart attacks. I hope that the person was ok.