We were bike packing in France so we were only staying one night. The hotel provide a safe room to store your bike overnight with charging facilities. The breakfast was good and provided us with the fuel we needed setting off on our bikes.

The hotel insisted on being paid on check in; most hotels we stayed at on this trip we paid on check out.

Plenty of parking, 15 minute walk to the centre of town, decent bar. Other facilities like the pool and gym which I did not use this time.

Breakfast was hit and miss; milk regularly ran out as did the OJ. Fruit salad was poor quality but breakfast did offer variety.

The rooms, locations, staffs, swimming pool, Jacuzzi, Sauna, breakfast, rooms, view, air conditioning were perfect.

Two issues, no snacks in the afternoons and the bathroom air circulating

Extremely friendly and helpful staff. Bed was very comfortable and buffet breakfast had good choice of hot and cold options Centre was only a 10 min walk

Was expensive for what was a small double room with a bath with a shower over it- the bath sides were very high with no handle to help getting in and out

Swimming pool and Spa area are very nice. Good breakfast including good breakfast times. The kids room is quite helpful.. Fantastic view over the hippodrome.

All was good. Beds were a little soft but that’s really only individual.

All very clean and nice ambience

As usual, Mercure Hotels provide side plates for your £18 buffet breakfast. Please stop this ! Also, we went to the seaside but had to drive there.

Very professional staff. Amenities were above expectations. Great pool and sauna services . Room was well equipped with what we needed to enjoy our stay .

Nothing

The spa/pool is a little bit old-fashioned, not so fancy. But the staff was really nice and helpful and especially breakfast was excellent. If you visit this place, don´t forget to try the apple jam <3

- The staff was really nice and helpful. They really do everything they can to satisfy the customers, with a smile. This was the case with every staff member we met. - It was very clean everywhere we went : room, breakfast room, pool area, spa. Spotless. - The place is kid friendly and this is not common for a spa hotel, so we appreciated it. - The heated pool is very pleasant, especially when outside it’s cool and windy. It wasn’t busy even on a weekend - Easy parking and 10 min walk from the center of Cabourg. - Late check out upon request (additional payment) which is a great option when traveling with kids (for their nap)

Just some very small suggestions, but none of them would prevent me from going back as our stay went very well : - the spa and pool area are disconnected from the rooms area (although very close) : consider a closed corridor ? - the kids club is great and a real plus, but there should be some additional toys in order for a kid to be able to use the little kitchen for instance - it would be nice to have a restaurant in the hotel, although there are many restaurants in Cabourg - There should be a helpful handrail near the bathtub for easier and safe get-in/get-out process.

I loved the pool area, it was great to have the indoors/outdoor element as its an open/close pool and the surrounding area with loungers was very relaxing. The breakfast was super, my kids and I were very pleased with the selection and quality of food. We didn't use the spa area this time but all the facilities were great and very clean. Lastly all the staff were really friendly and helpful when needed especially the receptionists and the person who greeted us for breakfast every moring :-) I would highly recommend this hotel for families with kids of all ages.

There is no restaurant which would have been nice even though there is plenty of restaurants in the nearby village Cabourg. There was some room service options for dinner but personally I didn't like the options availalbe and the way they were served i.e. in glass jars.