Great hospitality and huge care from the staff. Modern, elegant rooms. Great food - almost everything we tasted was delicious! The nature is also amazing!

The only thing i would change would be the boat trip charge. While taking the boat is the only way to access the hotel, making guests pay an additional (and expensive) fee for that travel is not fair. It should be complimentary.

The place it’s a paradise….all wonderful.

small thinks doesn’t work, appliances in the motu, reservation restaurants (would be by app and not by a concierge), I miss all the polinesian traditions, shows…too poor on this point, restaurants are not well (it’s difficult and hard made a comment considering the location)…I.e. “Chinese restaurant” rice with meet it’s too simple (for the price I mean), “Japan restaurant” a simple sushi …I doesn’t work for me….(same por the price), breakfast without a complete buffet (same, considering the price)….

Breakfast was excellent and the Tahitian dance show was very good. The staff was very friendly, and I think it rubbed off on the customers too. We made several new friends.

When I booked, I thought I was getting an over the water villa, due to a picture that showed an over the water villa. but when checking in I was informed I had a lagoon view. I feel it was a little misleading. Upon leaving I was told I would get an emailed receipt of all the charges it is now 2 days later, and I still don't have an emailed receipt.

EVERYTHING & EVERYONE - facilities were top notch - gorgeous water & beaches - FABULOUS Food - and top tier service from all members of staff!! Made my 70th BDay so very special!!! Everyone on staff wished me a Happy BDay & lots of treats and and special treatment to celebrate- Lovely Mango Mousse cake in my room - TRIP OF A LIFETIME!!

On final day we arranged shuttle to Vaitape on big island - booked day before - no one told us that Vaitape would be shut down for a special holiday…😢😢

food is amazing. location very nice. villa with pool nice.

It rained all the time. (the hotel dos not have any activities during rhis period of raining) too bad... we were all the time on a chair or in our room. Sugestions like many hotels: food class - mixology class. how to saw with natural leaves etc.... the only good thing video abput manta rays. BAD FOR THAT. is an expensive hotel and you don´t think that the weaher could be no nice....

Tried all 4 restaurants - all were wonderful ! French, Chinese, buffets, bar ... The staff were all so lovely and attentive, The scuba diving and snorkeling were both great. The boat operators were excellent.

Nothing, but for safety We would like a railing added to the steps down at 410 and perhaps some other garden bungalows...also something to indicate there is a step down on the deck past the plunge pool prior to the railing.

The resort is so gorgeous, very lush and well maintained. Food was great across all restaurants on site. Staff are all wonderful, we felt welcome from the second they met us at the airport till the second they dropped us back there. Unlike some other five star resorts, here everyone greets you with a smile and it always felt so genuine. Employees radiated happiness at all times which created such a warm feeling being there. Special thanks to Adrijan Rajkovic who went above and beyond to make our stay special and memorable! Everything went so smooth and we feel so happy, recharged and already thinking of a possibility to come back! It’s was truly a 5 star stay with SO much personalization (I mean we had all the help in our native language which is pretty fascinating to receive anywhere, let alone an island in the middle of nowhere in the Pacific). For anyone not sure which resort to choose on Bora Bora, choose Conrad - you’ll be amazed how far five star can go!

Our villa was fantastic. I think probably the best overwater villa I've stayed in. Large, lots of thoughtful touches. The setting is incredibly beautiful. Quality of food at the restaurants is excellent; breakfast selection is very good and pastries especially are top notch

Staff/Service: for the level of the hotel, service was a bit hit and miss. Some staff were great, but numerous times we had to ask for things multiple times. We had to chase housekeeping a few times where the room hadn't been made-up by 3pm.

Paradise! This place is a heaven on earth. From the minute you arrive you are treated so well. Every single person is so nice and the property is absolutely incredible! I had a smile on my face even in my sleep!

The food and drinks are pretty expensive. The food and drinks taste great, but make sure you budget for that cost. What do you expect though? You are on an island in paradise and the service is absolutely unmatched, so it's worth every penny.

Everything except what is written below. a special compliment to Anais who is outstanding!

Service in restaurants was very disorganized. Food is also mediocre. Price of the food is ridiculously high. Charging 150 USD round trip per person to and from the airport which is a 10 minute boat ride is outrageous. Charging 50 USD round trip per person after 6 pm for the shuttle to the town (which is a 5 minute boat ride) after it’s free during the day is also outrageous. And the last shuttle back to the hotel at 9 pm doesn’t allow one to have a relaxing dinner in town.