Like: The staff was very kind and helpful with everything. We had a problem driving downhill when snowfall, and the staff helped us get through it with comforting words. The food choices in breakfast was good not that much varieties but it was enough and pack with quality. We had dinner there as well on the night of arrival, and it was surprisingly good with generous amount. Dislike: There was elevator in alternate floors so the luggage's needs to be carry up to the floor we stay. Wifi was on and off. Not much facilities at the hotel so when we were stuck at the hotel because of the snowstorm we went to the top floor and sat there for a while.

I loved the location, the hotel has an amazing room view over the Kazbegi mountains and the valley. The room is spacious and has everything we need. Clean bathroom and very comfy bed! The staff was friendly and a separate thanks to administrator Luna who was always there for us and helped us whenever we contacted her. Luna also provided us all info for the stay and updated us with the road situation ( the road was closed due to severe weather conditions). Thank you, Luna!

My stay at memoir hotel was the highlight of my Georgia trip. Everything was just perfect. The location, the service, the people, all perfect. The staff was incredibly helpful and kind. CHANDA made sure we were comfortable and gave us suggestions that really made our trip memorable. The view from the room is breathtaking. The warmth and helpful nature from the people in the community is very different from the rest of Georgia. Fantastic experience. I will definitely be back in summer.

Breakfast could have some more variety but everything else was perfect.

Spacious rooms, clean and nice, it is important to ask for rooms on the front side and not the back which is less attractive and a little noisy. Everything is relative and in Kazbegi the place is good plus.

There is nothing I didn't like, the hotel is really good, the staff does meet the accepted definition of those who lived under a Soviet dictatorial regime, and that's fine, I accept and respect that. The point is that maybe in Kazbegi I would go for a small and intimate place, but it is only for those who come for a long time. For one to two nights, the place is highly recommended.

We took a room with a view of Mount Kazbegi, it is very beautiful, the bed is definitely comfortable, there is hot water and all the necessary accessories for the shower and slippers. There is a kettle and tea/coffee bags, some sugar and a couple of bottles of water. We stayed overnight. So taking a room with Mountain View just to quickly see the mountain in the morning and go outside, it doesn't make much sense)

Toilet paper didn't have a folded corner, as is usually do in the hotels. The hook for toilet paper was hanging on kept falling on the floor. You could hear people talking in the hallway or outside. They didn't offer brewed coffee at breakfast, which is also a minus. I can always brew a coffee bag myself. And I really want to enjoy such a mountain view with freshly brewed coffee in the morning. Otherwise, everything is ok)

The location was perfect. You can easily walk to the town center, and Gergeti Trinity Church and Elia Monastery are accessible by car. The staff were very informative and suggested beautiful yet less touristic places, such as Elia Monastery. We were lucky to have a clear view of the church with Kazbegi Mountain in the background! The breakfast buffet offered fresh Georgian & western style dishes, which we loved the most. The room was spacious and well-equipped.

We were on the 3rd floor with a beautiful view from our balcony. The 4th floor has a common room with a bar and a pool table. In the evening, if guests play pool, it can be a bit noisy and heard from the 3rd-floor family studio.

The staff was extremely professional and friendly. The bar lady was very nice and polite, very lovely and was kind to my child and offered her ice-cream. The receptionists were very friendly and helpful. The view of course from the room was great, and there was several areas you can sit outside the room that were covered with a breath taking view. The rooms are very well equipped and clean. The facilities were great with several entertainment options like a pool table and board games etc. Only sad thing for us is that we planned to stay one night where we should have stayed more.

Price is a little high, but for me it was pretty much worth it and good value for money.

Our room and the hotel has an amazing mountain view. The hotel helped in our transport to explore Kazbegi. There is a Spar shop, market, exchange house and some restaurants nearby, walkable on foot. The hotel is new and the complete team is really helpful and professional. Room cleanliness was really good and the baby crib was also comfortable for our baby's sleep. The baby sheets were dinosaur printed which was really cute. The lobby and restaurant is huge and beautifully decorated. We mostly had our meals from the hotel kitchen and loved their food. Very fresh and tasty and was easy to plan meals for our kid as well. Breakfast is really good and worth it. Special mention to F&B manager Auftadil and hotel staff Mari who made our stay great and memorable.

The location of the hotel was just perfect as we got the mountain view room, our view was spectacular. We woke up to beautiful snow-capped mountains. The staff were friendly. Check in and check out was smooth and easy. The breakfast menu was basically scrambled eggs, French toast, sausages, various spreads for bread, good selection of beverages and fruit juices. The staff at the breakfast area was very friendly. Overall we thoroughly enjoyed our stay and would not mind to book again in the future.

Nothing.

The room service was excellent, with prompt and courteous staff always ready to assist. The cleanliness of the rooms was impeccable, making for a comfortable and relaxing stay. The hotel staff were incredibly friendly and went above and beyond to ensure our needs were met throughout the two nights we spent at the hotel. One of the highlights was the amazing breakfast buffet offered each morning. There was a wide variety of delicious options to choose from, ensuring a satisfying start to the day. Additionally, the double rooms were spacious and well-appointed, providing plenty of room to unwind and relax. The separate bar area was a great feature, providing a cozy atmosphere to hang out with friends. The 24-hour bar menu offered a selection of mouthwatering dishes, perfect for late-night cravings. Overall, we highly recommend this hotel for its exceptional room service, cleanliness, friendly staff, great breakfast buffet, and inviting atmosphere and a must stay place if you are heading to Kazbegi or Gudauri.