The rooms were very clean !!! The hotel is fancy ! As a person coming from dubai I find it really fancy and royal to be here ! The pool was sensational! The food was very awesome ! And we felt that they made everything with love ! I advice you to come as a couple although they had a kids club for children ! And they reserve the same table with your name for breakfast and dinner also, so you see the same people sitting around you and with that they make you feel comfortable and we met very nice people here also ! That was the best place I have ever visited with my small family since now

Maybe just a coffee machine / water in the rooms would be great but thats not so important i GIVE IT 10/10

The location enabled a short walk/hike and be lost within the beauty of the Black Forrest National Park. We had the pleasure of a local guide (At no cost & organised through Engel Orbetal) taking us through with a wealth of knowledge and just enjoying the beautiful nature we were surrounded in.

Only a single Electric charger if travelling via an electric car. Strongly recommend not using electric cars anywhere in Europe!

Felt very welcomed, so clean, big rooms, wellness facitities were great and well kept. Sea water in the pool indoor and outdoor is fantastic. Breakfast and dinner delicious. Hope to get there again in summer.

Separate toilet in the room is good, but i wished for a small sink in it to wash my hands. And there was no abluft ventilation. Air ventilation in the whole room could be better.

Beautiful location in a peaceful valley. Everything was very clean and spacious. The spa is surprisingly large with many different areas to relax in.

There was construction/renovation work going on which was not so nice to look at and at times a little noisy but we were informed about this in advance and the hotel staff do their best to avoid this bothering guests.

How beautiful the location was, the food,, outstanding breakfast buffet and dinner choices, excellent service, helpful staff and the chalet we stayed in was dog friendly and superbly clean

Nothing

One of the best hotels I've stayed in. The best feature by far for us was the pool/outdoor area - the properly heated indoor/outdoor swimming pool and outdoor hot tub were perfect for enjoying the views of the black forest around you. The lawn with comfortable sunbeds was also great for reading, sunbathing and relaxing. The restaurant was good, a reasonable number of vegetarian options, lovely atmosphere with excellent service. Rooms were big, with wonderful balconies and ours had a peaceful green view. Really, really didn't want to leave and would love to stay here again.

The decor in the rooms was a little old fashioned, but it does also add to the character. Quite expensive, but it is worth it.

Very pleasant staff Beautiful surroundings Great pools Great hikes close by

No air conditioning in Chalet but weather was good and windows left open with an automatic screen to prevent insects from coming in.

Location and how clean it was. The food was good and sufficient quantity.

Receptionist was rude not answering my questions. It is important to incorporate more English speaking persons in the hotel.

A great place for a hiking and spa retreat. Lovely location, cozy and spacious room, great restaurant, and a wide choice of spa treatments.

The staff, the resort, the area and the restaurant. All was perfect apart the small bed ! 1m40 when you are a couple and one is big it’s a challenge

The spa area is amazing