829 reviews
From
$189AM Räschen 2, Bergneustadt, 51702, Germany
829 reviews
1/49
Spa/Wellness packages
Restaurant
Indoor swimming pool
Free Private Parking
Free wifi
Room service
Steam room
Free spa
Phönix Hotel is a 4-star retreat in Bergneustadt, Germany, just 0.5mi from the city center. The address is AM Räschen 2. Breakfast is offered, and the minimum price starts from $189.
With 829 reviews, this Bergneustadt stay has plenty of guest voices to share about the experience.
Featured amenities include Spa/Wellness packages, Spa (free), Sauna (free), Steam room, Indoor swimming pool, Restaurant, Bar, Sun deck, Terrace, Garden view, Garden, Playground, Elevator, Soundproof rooms, Non-smoking rooms, Wifi (free), Parking On Site (free) and Private Parking (free), and Room Service. Additional charges apply for Pet Friendly, Shuttle service (extra charges), Airport shuttle (extra charges), Meeting/Banquet facilities (extra charges), and Massage (extra charges).
Indulge in a wellness-focused stay with spa/Wellness packages, plus a spa, sauna and steam room for relaxation. The indoor pool is open all year, inviting a refreshing dip no matter the season. Outdoor spaces invite slow mornings and golden evenings on a sun deck or terrace, all with garden views, while a playground keeps younger travelers entertained. Getting around is easy thanks to an on-site elevator, and reliable free Wi-Fi helps plan the next day’s adventures.
On-site dining centers the experience with Restaurant #1, offering a modern ambiance and International cuisine. Breakfast is available to jump-start the day, and a Bar provides a cozy spot for post-meal drinks. For those who like to linger outdoors, the garden terraces offer a scenic retreat after a day of exploring.
Pets are allowed on request, with charges may apply. Shuttle service and airport shuttle are available for extra charges, and meeting/banquet facilities can be arranged for an extra fee. Massage services also carry an extra charge. Payment options include cash and major cards: Mastercard, Visa, American Express, Maestro, and EC-Card. Free on-site parking and free private parking are available, along with complimentary Wi-Fi, and the property welcomes guests with 829 reviews sharing a spectrum of experiences.
Closest airports
Cologne Bonn Airport
25miDortmund Airport
34miDüsseldorf International Airport
41.9miPaderborn Lippstadt Airport
57.9miSpa/Wellness packages
Restaurant
Indoor swimming pool
Free Private Parking
Free wifi
Room service
Steam room
Free spa
Sauna
Bar
Sun deck
Parking On Site
Terrace
Soundproof rooms
Non-smoking rooms
Garden view
Elevator
Playground
Garden
Show 4 photos
Family
1 King Size Bed
260 sqft
Flat-screen TV
x8
+
x4
More details
Offering bathrobes, this family room includes a private bathroom with a shower and a hairdryer. The family room offers a flat-screen TV with cable channels, a seating area, a wardrobe, a safe deposit box as well as garden views. The unit has 3 beds.
Show 6 photos
Room - 1 Bed, Garden View
215 sqft
Flat-screen TV
+
More details
Offering bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a seating area, a wardrobe, a safe deposit box, a flat-screen TV with cable channels, as well as garden views. The unit offers 1 bed.
Show 5 photos
Single Room
1 Twin Bed
195 sqft
Private Bathroom
Flat-screen TV
Shower
+
More details
Brightly furnished room with free WiFi, a flat-screen TV and a modern bathroom.
Show 5 photos
Room - 1 Bed
215 sqft
Flat-screen TV
+
More details
Offering bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a wardrobe, a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Show 6 photos
King Room, Garden View, Single Use
1 King Size Bed
215 sqft
Garden view
Private Bathroom
Flat-screen TV
Shower
More details
Show 5 photos
King Room, Single Use
1 King Size Bed
215 sqft
Private Bathroom
Flat-screen TV
Shower
More details
Show 4 photos
Family, Single Use
1 King Size Bed
2 Sofa Beds
260 sqft
Garden view
Private Bathroom
Flat-screen TV
Shower
+
More details
Show 6 photos
Room With Garden View
Flat-screen TV
x4
+
x3
More details
Show 5 photos
Standard Room
Flat-screen TV
x4
+
x3
More details
Room - 1 Bed, Terrace
Terrace
+
More details
The unit offers 1 bed.
Room, Terrace
Terrace
+
More details
Show 3 photos
Comfort, Park View
More details
8.2
829 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Anonymous
8.2
June 2025
The breakfast was really delicious and the view towards the valley spectacular. Our toddler enjoyed playing in the playground but couldn't use it all because there was cat poop in the sand.
There was a mistake with the assignment of the room. We ordered a family room with baby cot, but ended up with a single room. The hotel allowed us to do a late checkout and reimbursed us of the price difference, which made us happy.
Toby
8.2
December 2024
Standard but good breakfast buffet plenty of staff to bring and take food and plates Despite previous reviews, pillows were firm (a real bugbear for me) and the breakfast was satisfactory
maybe another coffee machine in the breakfast room or make it clearer that the coffee flasks are available coffee/tea not available in the room - would be a nice touch for the price of the room.
Eileen
10
July 2025
The Hotel was easy to reach both with car and public transportation. The view from our room was very nice. The room and bathroom were also clean. The breakfast was good. The wellness area includes pool and sauna, it was clean and relaxing. They also have lockers for your things. There were enough space for parking.
Prakash
10
June 2024
The property is located in a very nice area ,which gives you a perfect view from rooms. The hotel amenities are really well maintained, specially wellness area.There is enough place to park the car. Breakfast and dinner buffet was really good too. Special thanks to the staffs, who were very hospitable throughout the stay. Definitely stay again when I will be in the area .
Celeste
10
December 2024
It’s my 3rd stay at this hotel and I can honestly say next year I will be enjoying my 4th visit. I just love the friendliness of the staff, excellent breakfasts and the lovely pool and wellness area. Of course the view from your he top is magnificent overlooking the valley.
Kemmko
8.2
September 2024
Great hotel with a good local wine selection. The beds are reasonably comfy. I would recommend to eat here as the food is very good! The staff is accommodating and super helpful and the pool/wellness area are a great plus.
The pillows could be a bit fluffier :)
Steve
10
November 2024
Very clean and comfortable. Set in a secluded location, but limited car parking, nice food and wine. Great breakfast selection.
No where to get any food at lunchtime. No where nearby either. So if you’re staying more than 1 night take some food with you.
Aliaksandr
10
February 2023
The hotel is perfect designed, sound quality, has all you need during work trip: rich breakfast, comfortable and big room, wellness: swimming pool and saunas to use after work, very good place to have great dinner. parking is directly at door for free.
The swimming pool could be opens earlier at 6:30 for example
Babara
10
March 2023
very nice landscape seen from super large windows in large rooms, very good food, large buffet for breakfast, parking, swimming pool, sauna, spa, silent wellness area, bar, great area for light trekking, reservoir lake, very welcoming and warm-hearted staff, conference room
no public transport
Gerhard
8.2
September 2024
There was a fire alarm in the middle of the, initiated by a drunken guest. There I learned the hotel has no staff at all at night in the hotel !!! Unbelievable
Attractions
Atta Cave (Atta-Höhle)
13.5miOdysseum
29miHohenzollern Bridge (Hohenzollernbrücke)
30miCologne Chocolate Museum (Schokoladenmuseum)
30.4miMuseum Ludwig
30.4miEL-DE Haus
30.4miCologne Old Town (Altstadt)
30.5miRoman-Germanic Museum (Römisch-Germanische Museum)
30.5miFarina Fragrance Museum
30.5miCologne Cathedral (Kölner Dom)
30.6miHard Rock Cafe Cologne
30.6miAttractions
Atta Cave (Atta-Höhle)
13.5miOdysseum
29miHohenzollern Bridge (Hohenzollernbrücke)
30miCologne Chocolate Museum (Schokoladenmuseum)
30.4miMuseum Ludwig
30.4miEL-DE Haus
30.4miCologne Old Town (Altstadt)
30.5miRoman-Germanic Museum (Römisch-Germanische Museum)
30.5miFarina Fragrance Museum
30.5miCologne Cathedral (Kölner Dom)
30.6miHard Rock Cafe Cologne
30.6miAirports
Cologne Bonn Airport
25miDortmund Airport
34miDüsseldorf International Airport
41.9miPaderborn Lippstadt Airport
57.9miRestaurant #1
Cuisines
Ambiances
Location
Availability
Spa/Wellness packages
Restaurant
Indoor swimming pool
Free Private Parking
Free wifi
Room service
Steam room
Free spa
Sauna
Bar
Sun deck
Parking On Site
Terrace
Soundproof rooms
Non-smoking rooms
Garden view
Elevator
Playground
Garden
Activities
Cycling
Hiking
Ping-pong
Pool table
Bathroom
Bathrobe
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Ironing service
Laundry
Entertainment & Family Services
Baby safety gates
Board games/Puzzles
Playground
Food & Drink
Bar
Breakfast in the room
Fruit
Packed lunches
Restaurant
Snack bar
Special diet meals (on request)
Vending machine (drinks)
General
Carpeted
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Heating
Hypoallergenic
Interconnecting room(s) available
Laptop size safe
Non-smoking rooms
Pet bowls
Pet Friendly
Room service
Smoke-free property
Soundproof rooms
Internet
Free wifi
Living Area
Desk
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Radio
Satellite channels
Outdoors
Garden
Sun deck
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Clothes rack
Socket near the bed
Sofa bed
Safety & security
Safe
Safety features
First aid kits available
Services
Wake-up service
Spa
Fitness
Free spa
Indoor swimming pool
Locker rooms
Massage
Sauna
Spa facilities
Spa/Wellness packages
Steam room
Transportation
Airport shuttle
Public transit tickets
Shuttle service
View
Garden view
Pets are allowed on request. Charges may apply.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Free private parking is available on site (reservation is not needed).
Child policies
Children of all ages are welcome.
Children 17 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0+ years
The price in EUR has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Cash
Mastercard,
American Express,
Visa,
Maestro,
Cash only,
EC-Card
This property accepts cash.
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