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8.2

829 reviews

Phönix Hotel

Phönix Hotel

AM Räschen 2, Bergneustadt, 51702, Germany

Choose dates to view prices

Spa/Wellness packages

Restaurant

Indoor swimming pool

Free Private Parking

Free wifi

Room service

Steam room

Free spa

Phönix Hotel

Phönix Hotel is a 4-star retreat in Bergneustadt, Germany, just 0.5mi from the city center. The address is AM Räschen 2. Breakfast is offered, and the minimum price starts from $189.

With 829 reviews, this Bergneustadt stay has plenty of guest voices to share about the experience.

Featured amenities include Spa/Wellness packages, Spa (free), Sauna (free), Steam room, Indoor swimming pool, Restaurant, Bar, Sun deck, Terrace, Garden view, Garden, Playground, Elevator, Soundproof rooms, Non-smoking rooms, Wifi (free), Parking On Site (free) and Private Parking (free), and Room Service. Additional charges apply for Pet Friendly, Shuttle service (extra charges), Airport shuttle (extra charges), Meeting/Banquet facilities (extra charges), and Massage (extra charges).

Indulge in a wellness-focused stay with spa/Wellness packages, plus a spa, sauna and steam room for relaxation. The indoor pool is open all year, inviting a refreshing dip no matter the season. Outdoor spaces invite slow mornings and golden evenings on a sun deck or terrace, all with garden views, while a playground keeps younger travelers entertained. Getting around is easy thanks to an on-site elevator, and reliable free Wi-Fi helps plan the next day’s adventures.

On-site dining centers the experience with Restaurant #1, offering a modern ambiance and International cuisine. Breakfast is available to jump-start the day, and a Bar provides a cozy spot for post-meal drinks. For those who like to linger outdoors, the garden terraces offer a scenic retreat after a day of exploring.

Pets are allowed on request, with charges may apply. Shuttle service and airport shuttle are available for extra charges, and meeting/banquet facilities can be arranged for an extra fee. Massage services also carry an extra charge. Payment options include cash and major cards: Mastercard, Visa, American Express, Maestro, and EC-Card. Free on-site parking and free private parking are available, along with complimentary Wi-Fi, and the property welcomes guests with 829 reviews sharing a spectrum of experiences.

Closest airports

Cologne Bonn Airport

25mi

Dortmund Airport

34mi

Düsseldorf International Airport

41.9mi

Paderborn Lippstadt Airport

57.9mi

Most popular amenities

Spa/Wellness packages

Restaurant

Indoor swimming pool

Free Private Parking

Free wifi

Room service

Steam room

Free spa

Sauna

Bar

Sun deck

Parking On Site

Terrace

Soundproof rooms

Non-smoking rooms

Garden view

Elevator

Playground

Garden

Rooms

Show 4 photos

Family

1 King Size Bed

260 sqft

Flat-screen TV

x8

+

x4

More details

Offering bathrobes, this family room includes a private bathroom with a shower and a hairdryer. The family room offers a flat-screen TV with cable channels, a seating area, a wardrobe, a safe deposit box as well as garden views. The unit has 3 beds.

Show 6 photos

Room - 1 Bed, Garden View

215 sqft

Flat-screen TV

+

More details

Offering bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a seating area, a wardrobe, a safe deposit box, a flat-screen TV with cable channels, as well as garden views. The unit offers 1 bed.

Single Room - single occupancy in Phönix Hotel

Show 5 photos

Single Room

1 Twin Bed

195 sqft

Private Bathroom

Flat-screen TV

Shower

+

More details

Brightly furnished room with free WiFi, a flat-screen TV and a modern bathroom.

Show 5 photos

Room - 1 Bed

215 sqft

Flat-screen TV

+

More details

Offering bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a wardrobe, a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Double Room with Garden View - single occupancy in Phönix Hotel

Show 6 photos

King Room, Garden View, Single Use

1 King Size Bed

215 sqft

Garden view

Private Bathroom

Flat-screen TV

Shower

More details

Standard Double Room - single occupancy in Phönix Hotel

Show 5 photos

King Room, Single Use

1 King Size Bed

215 sqft

Private Bathroom

Flat-screen TV

Shower

More details

Family Room - single occupancy in Phönix Hotel

Show 4 photos

Family, Single Use

1 King Size Bed

2 Sofa Beds

260 sqft

Garden view

Private Bathroom

Flat-screen TV

Shower

+

More details

Show 6 photos

Room With Garden View

Flat-screen TV

x4

+

x3

More details

Show 5 photos

Standard Room

Flat-screen TV

x4

+

x3

More details

Room - 1 Bed, Terrace

Terrace

+

More details

The unit offers 1 bed.

Room, Terrace

Terrace

+

More details

Show 3 photos

Comfort, Park View

More details

Guest reviews

8.2

829 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇳🇱

Anonymous

8.2

June 2025

The breakfast was really delicious and the view towards the valley spectacular. Our toddler enjoyed playing in the playground but couldn't use it all because there was cat poop in the sand.

There was a mistake with the assignment of the room. We ordered a family room with baby cot, but ended up with a single room. The hotel allowed us to do a late checkout and reimbursed us of the price difference, which made us happy.

🇨🇭

Toby

8.2

December 2024

Standard but good breakfast buffet plenty of staff to bring and take food and plates Despite previous reviews, pillows were firm (a real bugbear for me) and the breakfast was satisfactory

maybe another coffee machine in the breakfast room or make it clearer that the coffee flasks are available coffee/tea not available in the room - would be a nice touch for the price of the room.

🇩🇪

Eileen

10

July 2025

The Hotel was easy to reach both with car and public transportation. The view from our room was very nice. The room and bathroom were also clean. The breakfast was good. The wellness area includes pool and sauna, it was clean and relaxing. They also have lockers for your things. There were enough space for parking.

🇩🇪

Prakash

10

June 2024

The property is located in a very nice area ,which gives you a perfect view from rooms. The hotel amenities are really well maintained, specially wellness area.There is enough place to park the car. Breakfast and dinner buffet was really good too. Special thanks to the staffs, who were very hospitable throughout the stay. Definitely stay again when I will be in the area .

🇩🇪

Celeste

10

December 2024

It’s my 3rd stay at this hotel and I can honestly say next year I will be enjoying my 4th visit. I just love the friendliness of the staff, excellent breakfasts and the lovely pool and wellness area. Of course the view from your he top is magnificent overlooking the valley.

🇬🇧

Kemmko

8.2

September 2024

Great hotel with a good local wine selection. The beds are reasonably comfy. I would recommend to eat here as the food is very good! The staff is accommodating and super helpful and the pool/wellness area are a great plus.

The pillows could be a bit fluffier :)

🇬🇧

Steve

10

November 2024

Very clean and comfortable. Set in a secluded location, but limited car parking, nice food and wine. Great breakfast selection.

No where to get any food at lunchtime. No where nearby either. So if you’re staying more than 1 night take some food with you.

🇨🇿

Aliaksandr

10

February 2023

The hotel is perfect designed, sound quality, has all you need during work trip: rich breakfast, comfortable and big room, wellness: swimming pool and saunas to use after work, very good place to have great dinner. parking is directly at door for free.

The swimming pool could be opens earlier at 6:30 for example

🇮🇱

Babara

10

March 2023

very nice landscape seen from super large windows in large rooms, very good food, large buffet for breakfast, parking, swimming pool, sauna, spa, silent wellness area, bar, great area for light trekking, reservoir lake, very welcoming and warm-hearted staff, conference room

no public transport

🇹🇷

Gerhard

8.2

September 2024

There was a fire alarm in the middle of the, initiated by a drunken guest. There I learned the hotel has no staff at all at night in the hotel !!! Unbelievable

Points of Interest Around Phönix Hotel

Attractions

Atta Cave (Atta-Höhle)

13.5mi

Odysseum

29mi

Hohenzollern Bridge (Hohenzollernbrücke)

30mi

Cologne Chocolate Museum (Schokoladenmuseum)

30.4mi

Museum Ludwig

30.4mi

EL-DE Haus

30.4mi

Cologne Old Town (Altstadt)

30.5mi

Roman-Germanic Museum (Römisch-Germanische Museum)

30.5mi

Farina Fragrance Museum

30.5mi

Cologne Cathedral (Kölner Dom)

30.6mi

Hard Rock Cafe Cologne

30.6mi

Restaurants

Restaurant #1

Cuisines

  • 0
  • International

Ambiances

  • Modern

Pools

Location

  • Indoor

Availability

  • All season

Amenities of Phönix Hotel

Spa/Wellness packages

Restaurant

Indoor swimming pool

Free Private Parking

Free wifi

Room service

Steam room

Free spa

Sauna

Bar

Sun deck

Parking On Site

Terrace

Soundproof rooms

Non-smoking rooms

Garden view

Elevator

Playground

Garden

Stay rules - Phönix Hotel

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Children and beds

  • Cards accepted at this property