Room was ok, the hotel offered very good food. The hotel has dedicated parking spaces close to ski slopes in Oberwiesenthal, above Prijut12 challet, which was nice, so ask for this option if you plan to go skiing. If you want to enjoy coasy atmosphere of the spa town, you will be accommodated right in the center of the town.

The description of the hotel on booking does not say that dinners and snacks and wellness facilities are located in another hotel nearby as well as checkin and reception. It is not a big issues, but informing about this should be transparent. Also the hotel is not located close to the skiing area (walking distance), which I found in some comments from the hotel staff on booking.com. You have to drive to ski slopes for sure. And this hotel does not have any own parking spaces, you have to park couple 100m below the hotel on the towns paid parking lot. Wifi in our room did not work. It only worked in common areas.

Breakfast was simple but good. room is spacious for four people with 2 bathrooms which helps a lot. parking was a bit complicated but once we parked there was no need to worried. Dinner buffet was very nice, rich and full of varieties. In general all was very good.

Gluten free bread was not so delicious. And it needed longer time to prepare even we pre-ordered them.

Very nice hotel, all meals included. However, for lunch and dinner one has to walk to another hotel. Nice breakfast, but bar chairs and tables were uncomfortable. Dinner was very good! Sauna was really nice!

Walking to another hotel for meals and Sauna, beer at the bar was pretty bad, walking to ski lifts pretty far. No ashtray outside the hotel.

Excellent cuisine, helpful and friendly staff. The all inclusive program offers excellent value for money. A very nice hotel in a quiet town!

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Literally nothing.

- food (except breakfast), drinks, sauna, reception is in ANOTHER HOTEL, need to walk. - reception team not really helpful, no foreign languages, - hotel would not place payers VAT number on the invocie (why? just because...) - cheapest food ever - moldy coffee machine