I had a wonderful time with my daughter and granddaughter. The hotel offered so much activity and the beach is right there too. Close to the DB and easy to get to. Food good! Personnel friendly.

The South facing rooms were very warm even st night. No airconditioning.

Very clean room, comfortable bed, great breakfast with lots of variety, next to the beach.

No air conditioning

Food is excellent, facility has pools with heated sea water

Great view Close to the beach Good breakfast

Dinner was far below average - especially the dry fish

Great views as we had sea view and great swimming/ sauna facilities.

- Comfortable room - Very close to the beach - Nice thermal pool area

- A fan in the room could be a nice addition (warm weather + no A/C or ventilation) - Long queues at reception during check-in/check-out time - No way to opt out of the dinner option for the only room category that we could book (we did not use the dinner and would have preferred a discounted price on the room)

We've liked the à la carte restaurant Gynt's very much. Not only for the quality of their food but even so for the kindness and helpfulness of the staff. Quite the opposite of the desk office lady. She can certainly learn from these people how to conduct business in a proper and fluid manner.

We've paid a surcharge for seaview. Being on the 3rd floor you have the entire treeline in sight with a very small view of the sea (see annexed photograph). This is a rip off. Credit note would be in order. The hotel clean as it might be, is not that modern. I think I've paid too much for less value. Not even to mention if I would have booked a second day, prices would have gone up to € 260 a night for the same room with breakfast which is completely off the mark. For that amount I reserve far better hotels. Extra tip for the hotel: they have moved their lobby to the 1st floor which is a kind of a pity there the initial lobby is still present at the main floor and which shows a lot more grandeur. On the site of it you have the e-check in, which stands completely lost at the window and therefore less noticeable for the customers. Some of them did not even know of its existence. English language is poorly spoken by the staff which is a pity. Desk office people and especially the tall all young lady should be better trained in friendlyness, customer orientation. I've missed the international touch a big hotel should have. Bathroom is clean though old fashioned.

Good breakfast buffet; easy access to swimming pool, very good distance to beach

no availability of pesonal/in room safe; issues with key card on last day( key cards locked before check out); dinner average quality; no family suite available at that time of booking; sauna not included-->value for money was rather poor....

the location. the edwards Pub with live music

the food was okay but not really good. staff was mostly busy with cleaning tables and nothing nice towards guests

Always “no” for an answer to all questions without even trying to help. Very rude every time.