Exceptional Spa area - panoramic pool and panoramic relax area with a beautiful Mountain view, 2 types of hammam, 3 types of saunas, extremely beautiful, clean and stylish to the last detail! A place to achieve full relax - not only in the hotel but also in the area - picturesque Alpine small village. If this is what you are looking for - this is the place.

Everything was excellent but be aware, this is not a place kids will enjoy, especially if they are above 6-7. There is nothing there for kids. It is great for adults but can be boring for kids ( no fun activities, although there is an Alpine coaster nearby in Germany.

Walking in the door a little early, we were warmly welcomed by the staff at the front desk and offered something to drink: a glass of sekt, some juice or water. We were checked in and told about the hotel. We had a family room that was perfect for our needs. Separate bedroom, plus an outer room with sofa bed. Beautiful view from the balcony. Our days started with a wonderful breakfast. Great variety of food and nice service. If you are there for skiing, the bus stop is right in front of the hotel. Plenty of places to eat in town, but these days, be sure to get a reservation early. The pool was very nice and the view from the pool area was magnificent! Very nice sauna area with one sauna for families (great for kids and those who might be a little more modest) and a super sauna area for adults, with about 6 types of saunas to choose from. Already looking forward to our next visit! Definitely want to be repeat customers.

I wish I'd have known that they have a partnership with one of the ski rental places in town before I arrived. We booked our gear online before we left home. The one they work with looked like a really nice store. Smaller, but the help there seemed super nice and the equipment seemed first rate. The store we went with was more of an assembly line. I also wish the saunas were open earlier. They open at 2, which is fine for skiers. But if you're just there hiking, and have to meet the kids at ski school at 3, you're probably getting to the hotel about 4 or 4:30 and going to dinner at 6. So the window of opportunity to enjoy the saunas (and there are several types to choose from), is almost non-existent.

Not being able to pay with credit card

Sauna. Friendly breakfast staff.

Did not get the room we booked. Not very customer oriented, hardly slept due to storm outside but did not offer later checkout. Underwhelming compared to other 4 star hotels we stayed in.