The staff is amazing, so hospitable and the service is so personalized! Spa is fantastic, we especially loved sitting in the outside jacuzzi watching the snow come down (protected under a roof overhang:) with the strong therapeutic jets to ease your tired ski muscles.

The temperature in the hotel, especially in the rooms and the panorama restaurant is way too high, it must have been locked at 28 degrees!!! Made for a poor night’s sleep unfortunately:( and we had to keep the balcony door open just to have an icy draft. Maybe it’s their floor heating as you can’t control the heat from the room (turning the radiators down didn’t affect it) but they need to do something about this problem. I really want to go back to this lovely hotel, but sadly probably won’t as I know I won’t get a good night’s sleep :((

I was staying at the hotel for the weeding of my son. I was please with the hotel facilities, the room and the wellness area. You can see that someone was thinking when they did the design. The rooms are amazing the restaurant are fine but the wellness is outstanding.

Outdoor pool can be a bit hotter for me. Table setup for our weeding a little tight.

All of the food options were excellent, definitely don’t miss the Austrian restaurant nor the Alter Goldener Berg for traditional fondue. Breakfast is also excellent. Most importantly, the entire staff was genuinely attentive and beyond responsive to any requests or needs. I cannot recommend highly enough.

If I have to be picky, the walk from the gondola can be slippery (but you can always use the indoor tunnel) and the overall indoor temperature was bit warm (but we just opened windows). That said, don’t let either of these nitpicks dissuade you from this incredible hotel.

The clean and warm space and the friendly, cheerful and polite staff made for a very comfortable stay. The hotel is warm and there is a heated pool, so you can enjoy it even in winter. The food is healthy and delicious, so you won't get bored even if you stay several nights. The gondolas operate until 1am, so you won't have any trouble.

Not particularly

Returning after 10 years found main public area no longer trad now very designer. Golderner Berg sits alone above Lech and is silent at night has an amazing setting and views wonderful spa ,great food and outstanding customer service ,especially from Robert,Davor and Mira who were always so friendly ,helpful and attentive during our stay . Overall a real pleasure to be there and we enjoyed some great hiking .

I thought the lighting in the lounge area ,whilst no doubt very expensive, is badly designed and creates a slightly harsh feel giving no real mood/atmosphere (especially if the fire is off which is was 4 from 5 days ) and the “club “area is positively gloomy ... other minor points … Sauna is too hot (90c) and coffee at breakfast is generally not hot enuf and lastly reception area staff bit glum and need an injection of cheerfulness.

Location - awesome ski area Ski in/ski out Spa facilities Choice of restaurants Very helpful staff Very good breakfasts

Size of room No tea/coffee making facilities in room No option for lower cost dining in the evenings

Fantastic place, great rooms and public spaces, the spa and pool being exceptionally good. The staff are extremely nice and helpful. Highly recommend

Not much

Excellent location, views, delicious breakfast and friendly staff and nice spa facilities

Hard to walk up the tunnel - should provide buggies And no complimentary water in the room Yoga should also be offered free

Great location! It’s close to the gondola to go sown to Lech and you can ski in and out as well. There are 3 restaurants at the hotel and 2 of them offered vegan options. They have a big beautiful terrace for lunch and afternoon drinks as well. The spa was great and I loved the out door hot tub. I had a massage there as well, which was good and reasonably priced. All service was good.

Only the fine dining restaurant had good tasting vegan food, the food (both breakfast and dinner) we got served as vegan option at the Panorama restaurant was simply bad! Our room was small and without any ventilation, so we had to sleep with the balcony door open so it wouldn’t get too warm, and this was in March so I don’t know how it is there in the summer.

Friendly and helpful staff, delicious breakfasts, relaxed environment, not stuffy or too formal, great location, outdoor hot tub, nice indoor pool, sauna and steam room.

Pillows were a bit too soft / insubstantial