The staff at this resort were incredibly welcoming and helpful throughout our stay. We enjoyed the delicious meals that offered a wide variety of food. The resort provides accommodations along with a variety of recreational activities, dining options and amenities like spas, pools and entertainment. I was completely impressed with their professionalism and customer service. It is a hotel with stunning views and scenic surroundings. It is a wonderful location to spend with family and friends. Overall, a fabulous stay at Kassandra beach resort and I highly recommend it to others

The staff on reception and in the dining room were exceptional. Despina especially looked after us very well, always with a smile. Food was replenished constantly and there were good choices at mealtimes. My only criticism would be that ,at times, the food could have been hotter. Service in the Under the Palms bar was very slow so perhaps an extra bartender is required for happy hour at least. The rooms were cleaned discreetly every day and the ladies were polite and friendly. In all, we enjoyed our stay very much.

Food cold at times. Slow bar service.

The rooms were clean all the time and the cleaning ladies asked us all the time if we need anything. The staff were extremely nice and helpful especially Despina and Vaggelis which made the restaurant experience and our overall stay very pleasant. There was an incident at 5 am where some british people were slamming doors and yelling near our door ( room 356 ) and woke up our baby, but i called the reception and they handled the issue. in the morning they asked us if there were anymore problems and appologized even though it was not their fault. Thank you so much!

The hotel is quite old and this shows, even though it was very clean the furniture is a bit outdated and one of the rooms had repaired ceilings/walls ( room 334 ). The food is unfortunately mediocre for the half board and the most disappointing thing was the tzatziki. since it is a greek product i expected it to be amazing.

It was second time in this hotel and the experience was at 5*. We liked everything! The garden, the beach, the room with terrace and sea view, the food, the hotel staff, especially those from the main restaurant. Everyone is smiling and they want to help you! The Despina team (Guest Relations Manager) is the best! Georgia, Maria, Vasili and Despina of course are the most welcoming people met at a hotel! During my stay it was my mother's birthday and they surprised us with a cake. Thank you!

Nothing!

Friendly staff, especially the customer service manager

Old facilities - rooms and mattresses

If you want a place full of peace and relaxation, I recommend this hotel especially for the long and clean beach with very comfortable sunbeds and the very beautiful and well-maintained garden. The pool is lovely and the hotel also provides beach towels. Loved their gym and sauna! The internet is very good both in the room and on the beaches. And last but not least, here I met the kindest and most professional staff ... many thanks especially to Despina Kaliva who was an amazing host.

The bathroom door is made of glass and does not offer the necessary privacy.

The hotel staff and especially Despina Kaliva gave us excellent service and did everything to make our stay at the hotel as pleasant as possible. The hotel staff and especially Despina Kaliva gave us excellent service and did everything to make our stay at the hotel pleasant. The resort itself includes all the necessary components: a private beach, pools, SPA, veracity of restaurants and the suite we stayed in, was very spacious, with 2 balconies overlooking the sea.

The hotel is outdated in the equipment that was in the suite, such as the air conditioning and the televisions. We took half board and although there were large amounts of food, the selection was smaller than expected from a 5-star hotel.

We are back from a week's holiday with our big family. The complex has great gardens and paths for walks. Our baby was doing great. Our older children had fun on the playground and on the tennis table. We are extremely impressed by the wonderful attitude of the staff and more specifically by Despina and Vangelis. Throughout our stay they were smiling, friendly and always responsive. We had a special occasion and they made sure to make it really special for us. Congratulations! We will gladly visit the hotel again next year!

The thing we didn't like is that the main restaurant gets full quickly and there are not enough seats left outside. The beach is lovely but hard to find a set of sunbeds with an umbrella after 9am. Hotel guests go early and put all their belongings to keep, despite the hotel's express policy not to. As a recommendation, I can give more evenings with Greek music in the Magnolia restaurant, not only on Sundays. The performers sing great! Despite the recommendations above, I would recommend the hotel to friends and would return again. Thank you for your wonderful attitude and effort!

Pool is amazing!! Pool staff are great. gardens/grounds so well looked after. Chilled vibe - great

balcony furniture - more please - very rocky beach - not much hotel can do about that. Need new pool towels - very threadbare. lack of service in main restuarant - one person taking drink orders - some meals even went without. Staff need more training and maybe more staff.

Everything was great… very nice and frendly staff, big and clean property, very big offer and very delicios food! Very nice music at the beach

No comment