I had a great stay at Hotel Royal Orchid! The whole place has such a nice, relaxed vibe — perfect for unwinding after a long day. Everything was super clean, from the lobby to the rooms. You can tell they really pay attention to the details. The staff were amazing — always friendly and ready to help with anything I needed. Shoutout to Tia :D. Service was smooth and professional without being too formal, which I really appreciated. Also, the food? Delicious! Whether it was breakfast or dinner, everything was fresh and flavorful. Definitely recommend trying a few things from their menu if you’re staying in. Overall, really happy with my stay and would absolutely come back!

The only issue i faced is of wifi. It was fluctuating and disconnecting continuously.

The Residency Hotel Royalty: Timeless Elegance and Genuine Hospitality The Residency Hotel in Coimbatore warmly welcomes each guest with exceptional sensitivity, kindness, and authentic hospitality. Though housed in an older building, meticulous attention to detail ensures interiors remain beautifully maintained, exuding elegance and purposeful design. The housekeeping team deserves special recognition—every corner shines with impeccable cleanliness, creating a fresh and inviting environment. Despite its heritage status, the hotel’s interiors blend classic charm with thoughtful modern touches, all crafted with clear design intent. Yet beyond the aesthetics, it’s the remarkable staff that truly elevates the experience. Their extraordinary emotional intelligence, respectful approach, and genuine care for guests make every interaction unique and deeply enrich your stay. The warm human touch here sets this establishment apart, turning it into not just a hotel but a place of heartfelt connection and lasting memories.

Minor Improvement: Corridor Flooring From my personal viewpoint, the only aspect that could be improved was the corridor carpeting. While visually appealing, it made moving luggage difficult and slightly uncomfortable. Replacing it with a smoother flooring option would significantly enhance practicality. Apart from this small detail, everything else at The Residency Hotel was outstanding—the remarkable cleanliness, impeccable service, thoughtful design, and the genuinely warm hospitality of the staff made for a fantastic experience.

Ambiance was good.

We booked room for three occupants and paid full amount while check-in. However, additional cot and bed has been facilitated around 12. a.m (08th Jan'25) after three reminders. Secondly, there was no tooth kit and bath towel for third occupant. How this got missed. it's clearly showing lack of communication from front desk to Room service. The next day i have ordered curd rice. However, this was supplied after 40 min.. I am very surprised

* Friendly staff and great customer service. * Daily supply of complementary three (3) litres of purified water. * Delicious breakfast options for Indian and western sides with eggs your way. Buffet or a la carta is also available. * Daily room service. * Quick and well presented laundry and dry cleaning. * Well presented open swimming pool.

Opportunity for improvement: * Improving level of English on staff. * 1/6 cardio machines worked at the gym. * The security box was broken. * Set of towels provided missed face towel set and bath mat, and the second day, a hand towel was not supplied. * Towel did not appear to be clean

The staff were amazing, we were taken care of so well. The breakfast buffet was well curated. We had a small problem in the room, the staff were very nice and changed our room and upgraded us to a newly renovated suit. All and all a lovely experience. I would highly recommend this place.

The room we had gotten was newly done. There were some issues with the controls of the lights.

The location was ideal and well maintained. The front of team , especially Ms.Tia and Ms. Gayathri, made our stay a very memorable one. The staff in the Restuarant and housekeeping were extremely courteous.

The water in the bathroom was lukewarm and the pressure in the shower was low. These needs to be improved

The room was very large and extremely clean and comfortable. There was a small office area and a separate seating area as well as a nice bathroom and a walk in robe. We opted for the inclusive breakfast and dinner deal and the food was excellent. There is also a nice E geisha style pub for a quiet drink before dinner. The staff were fantastic and couldn’t have been more helpful.

Everything was first class.

The breakfast and dinner was very good , quality of food was very good. Service support staff at restaurant and at reception where very cooperative. The M-80 which is kept at Restaurant main entry has contribution the path of travel to reach the goal , Its respect.

I find the human touch is missing , the frequent customer who visit to you at particular period of month every year or frequent customer who visit on regular basis the price scheme can be designed to go together and grow together. If found during my visit the hotel was not so crowded as it was 4 years before. I am a frequent visitor ,mostly in month FEB or march every year for 4 to 8 days.

Stayed here many times, from the doorman to the restaurant crew to housekeeping everybody was excellent. Customer service was great, and always did their best to accommodate my needs..big thanks to both Tannaz and Shanka.

The rain, it rained every day so couldn't use the excellent roof to pool.

Ambience and food were great. Staff were very courteous. Housekeeping and restaurant staff were excellent! Lovely breakfast and lawns. Hotel was very helpful when we needed a doctor and medicine. Thank you.

Rooms need renovation. Quite old especially bath tubs. White curtains very dirty. Ladies at front desk need to smile more.