Good location. Front desk staff Mr. Rajesh and Ms. Saheli were very welcoming and courteous from the time we checked in till check out. The travel desk did a wonderful job by making prompt travel arrangements without the need to follow up. The transport vehicle was clean. The rooms big enough for a family of 4 adults, though you will need extra bedding. Room was clean and had all the. amenities such as a mini fridge, television, kettle for tea along with wide variety of tea. and sugar sachets. The washroom was big and clean. The breakfast buffet spread was fantastic and thoroughly enjoyed it. There is a spa and bar facility too available, though due to the short stay, did not avail these services. On the whole a pleasant stay.

In room dining service was good. But, the food we had ordered Paneer Hara and Charcoal Chicken, . both the dishes were bland.

Very helpful staff

A bit dusty. The rugs in the rooms needs to be changed. It collects too much dust.

Breakfast was excellent. Good spread with a live counter. Filter coffee was particularly good. Rooms were spacious. The bathrooms were perfect. Excellent shower stall and good towel rack. Tea coffee dispenser with kettle positioned optimally. Excellent cupboard space with pull-out racks. Light switches optimally distributed and easy to use. Very responsive staff. We informed them of an early morning check-out and they had had coffee and tea ready with packed sandwiches and fruits. All in all a wonderful experience. Would love to come back.

Nothing

There are lots of variety of food in the breakfast. I love the masala tea and the coffee is awesome. There are lots of options of food to have in the breakfast and separate order also can be placed in the breakfast. I also love the concept of tea time during 16:00 to 18:00 accompanied by snack and cookies, where you can't find in many hotels at Bangalore.

I have a story with Sterling MAC hotel. The staff is very helpful, and I feel home there. This is my 5th stay at Sterling MAC and can't find anything to change.

staff were very responsive to our every need. We requested a takeaway breakfast package at 6 am, which was promptly provided. the complimentary evening tea and snacks were very much appreciated.

There is a step as you enter the breakfast area - definitely, many would have tripped. the glass floor in the breakfast area is a bit unnerving. the font in the numbering of the rooms is very confusing. it can be plain and simple.

The location and the environment maintained inside.there is enough space for daily walkers...staff is extremely polite and cooperative,with personal attention to every details n comfort. Location is ideal for those seeking medical advice next door.overall it is an excellent experience of hospitality here..

since space inside is closed space and centrally airconditioned,open cooking in dining space emanates some smell which is felt infront of rooms.a separate exhaust system can avoid this.

It was really good. There are variety of breakfast options available in this hotel. Staff and management are very cooperative, and my stay was really pleasant.

Though it's my work visits to Bengaluru and stat at Sterlings mac, but I had to take my family as well and extra cost i need to bear from my pocket personally. If this can be taken care to give some discount would really appreciate

Breakfast was excellent and the location was also good. The staff at front desk and at breakfast were very helpful and kind, and I would love to visit again. Special callout to the breakfast staff and the duty manager. I had left some personal effects in my room, and when I had called back to the front desk the next day, they were able to immediately find my things and keep it safely at the lost and found, until I could send someone to pick it up.

Nothing I didnt like.

Very good restaurant, very comfortable beds. Nice outdoor area however in need of make over, good location, intersting surroundings, nice and friendly staff, especially the women

Communication between higher staff and lower staff must be impoved to live up to 5 star rating. It was a surprice every day on number of towels and asking higher staff always resulted in too many or too few towels. Seems lower staff are not allowed to 'think and be resonsible for room set up'. Worned down facilities (after covid close down). Cousions missing/bad condition at terrace, flower wall in pool area looking awful sad, board floor in terrace needs repair and maintenance

Breakfast was very good

On level C, pigeons in swimming pool.The wooden track loosely fitted n traces of cigarette buds under the wooden track..high risks to catch fire..No privacy while swimming in the pool. A cover fixed on top of swimming pool will prevent neighbours in surrounding buildings to have pool view