1. Check-in and Check-out Process Check-in and check-out process was extremely easy and professionally managed. staff explained everything like tea timing , pool timing, restaurants, gym, play area and room amenities. At checkout also she was very helpful and provides some extra bottle of water for my kids. 2. Room Quality * Cleanliness: Room was super clean with all the aminities. Good to see that Iron was also provided for cloths. * Comfort: Bed, towels and temperature was all controlled and clean. * Amenities: TV and DTH channels was provided including free wifi which good for us as kids enjoyed the TV while in room. 3. Hotel Facilities Every facilities which I can think of provided by hotel, Like the pool, gym, spa, kids play area and parking. All the facilities was well maintained and clean. I have not visited spa but I am sure it would be also good. 4. Food and Dining Taste, freshness, and presentation of the food was good. Dietary preference was there for veg non-veg peoples with separate counter. Dining service was also good. 5. Service and Staff Service was excellent whether it is front office, restaurant or room services they all are friendly, professional, and helpful. 6. Location Hotel location is also good which is barely 1.5km far from Jaisalmer fort and lake. It is not on crowded place which makes hotel good to go. 7. Value for Money certainly it is value for money as facilities, service and amenities provided by hotel is top-notch. As I booked it well before so I got it in d

THE MARRIOTT EXCEEDED MY EXPECTATIONS ON ALL FRONTS. THE PROPERTY, THE STAFF, THE FOOD, THE ATTENTION GIVEN TO ALL OUR MINUTEST NEEDS...MADE OUR STAY MEMORABLE. SPECIAL MENTION ABOUT CHEF SINGH WHO TOOK TIME OUT AND LOOKED AFTER US DURING THE MEALS AND ALSO PARNA IN THE F&B SECTION, ANWESHA, AMINA AND DEEPANSHU AT THE RECEPTION AND DRIVER PRADEEP JI MADE US FEEL AT HOME. THANK YOU MARRIOTT JAISALMER! HOPE TO BE BACK SOME DAY!

THE COOLING IN THE ROOMS COULD BE A LITTLE MORE EFFECTIVE.

Awesome hotel filled with Rajasthan look, dinning room was super, staff was great, grounds were excellent. Live music and program is good, but it's a bit too long.

The only one thing was not upto the mark: the kerosene Lanterns which decorate and light up the garden beautifully emanate fumes. Which were unpleasant and unhealthy while sitting in the garden. And walking around it. Perhaps they can come up with better and clean fuel.

Loved the staff & the food. The courtyard view of my room was very nice. Special mention of Chef Pratap who was so warm, friendly and cooked up delicacies at the spur of the moment. Shravan was very attentive too on the rooftop. Was always smiling and willing to comply with whatever yr wishes were.

High tea was disappointing. Had twice but both days were not good.

Everyrhing including the property was very satisfying. Had issue with AC that was allocated but they were courteous to action the same. All thanks to Miss Amina. Even at the restaurant, staff ensures that traveller is at comfort. Even with things not in buffet we're addressed and served without any charges. All thanks to Anuj at the restaurant to ensure that kid meal is served well on time.

Nearby there is not much. It's either the property or you need a transport.

Excellent place to travel with family. The chef and staff took care of all the needs of our children ( 3 children under 5 years with specific food requirements). Room service was prompt. Property was clean, staff was very welcoming and friendly. We got a free upgrade because of Mariott bonvoy membership and the room was spacious, clean and comfortable. All in all, stay was good at this hotel.

While breakfast service and food was great, dinner and lunch options lack variety. We would hv liked to hv some authentic local cuisine in the menu.

Excellent facilities. Excellent food. Dining staff especially was too good and helpful.

Place is too crowded. At times, difficult to connect with room service. Lack of thoughtfulness in some aspect like holding puppet and cultural show in open ground with freezing 8 degree cold. Purpose of show is defeated. If you come for site seeing of jaisalmer, avoid this hotel as there are many better values around. This hotel is good for 1 day family stay. Cultural team show content was also needing upgradation

Staff were so helpful. They remember small details about us from the first contact. They were always cheerful and welcoming. Place is a little pricy, but you get the service. Breakfast was superb. Check-in checkout, room service, and laundry service were all top class. Rooms and bed were very comfortable wifi was great.

Nothing, to be honest. The only thing, although we didn't avail their taxi or car services prices were on the very high side.

We stayed at the Marriott for one night after staying at the desert tent before we caught the overnight train to Jaipur. The hotel lobby was grand and provided a lot of recreational facilities to the guests. The breakfast was one of the best during our trip. They allowed us to stay in the hotel and used the facility after check out as our night train was at 11pm. The complimentary tea time with snacks and cultural performances were a very nice touch also

Nothing

We stayed in this hotel for two nights. It was customers delight. Excellent ambience, vast space, superb cleanliness, and warmth on part of the staff; The breakfast was lavish. The whole team, Jagrati, Manasi, Ketan and others made our stay memorable. They welcomed us in traditional royal style, kept on checking our comfort, and gave farewell in a befitting manner with fruits and a packed mini tiffin taking some snaps with us. They also showcased some cultural event, mainly Rajasthani dance, appreciate the artists who were down to earth.

Cant' think of any deficiency, except they can think of creating some minimum facility for the drivers who accompany the guests. We believe in "Love All, Serve All"!