The location, cleanliness. Staff at gate, valley, room service lift.

Their lift which has to be improved mandatory. Their front desk staff needs to improve at least at par of other 5 star hotels front desk staff. They do not know how to smile!

The food was fantastic. This is easily some of the best Indian food I've had. The rooms were good but a bit run down. All the staff were polite. The people who cleaned the room were especially friendly.

The elevators really made things difficult. It looks like they are in the midst of replacing them, so I only hope they will get better. It's a hotel that needs to be updated. Staff did not seem knowledgable. Each time we had an issue at the desk, it would take two or three people to help figure it out. They repeatedly did not give us the discount that our package included. Multiple times the credit card machines were not working or slow. It just seemed like the hotel needed to upgrade across the board and train people a bit better.

The hotel with all its facilities were very nice and the pool was great during the hot days.

There were some shops at the bottom floor which was nice but the vendors were just as pushy as the ones you meet on the street which I would rather not have within the hotel I’m staying at. It was also so weird that the hotel were pushing so hard that payment was made beforehand, they almost cancelled our stay because they weren’t able to withdraw money from my account (no issues on my end or at other hotels). You also had to sign a paper to either put up a sum upfront if you purchase anything additional during your stay, or you had to pay for things directly. It was just a weird setup and it really made it seem like they don’t trust their guests.

Basically At the last moment i choose Surya Hotel, The cost was i paid i fill its much higher compare to my regular stay.

Location and Comfort

Location is good. Clean and good for family stay. The hotel is situated in a safe and convenient area, with easy access to nearby attractions and amenities. The rooms are well-maintained and spotlessly clean, perfect for families looking for a comfortable place to stay. The staff is friendly and accommodating, making sure that all guests have a pleasant and enjoyable experience. Overall, this hotel is highly recommended for families looking for a hassle-free and enjoyable stay.

I enjoyed my stay in The Suryaa very much. It is ideally located in South Delhi close to the metro station Sukhdev Vihar and surrounded by the New Friends Colony neighborhood with its banks, shops, and restaurants. The breakfast buffet was very rich with Indian and Western dishes, and so was the dinner buffet. On the ground floor, there is a spa and a well-equipped fitness center with a jacuzzi, sauna, and steam room. There is also a large outdoor pool which invites for relaxing. The hotel staff was always friendly and helpful, especially the housekeeping under Rama Dev who did a great job by keeping the room clean and tidy every day. I would definitely want to return to this hotel again.

I wish there were a larger selection of coffee in the restaurant.

Room was nice but dated. The upgraded rooms were much nicer. We had upgraded rooms before our tour started. The breakfast was very good. Had a small but nice market next door that was open late.

The staff was very stiff. They helped but just bearly. The hotel is a long way from most of the things you wanted to see. Traffic is horrible so distance matters. It was very expensive relative to other hotels. We stayed closer to the airport our first night at a decent hotel before moving to the tour hotel for 6 times the cost. You can get a nice hotel more closer to what you want to see in Dehli for much less. If you want to stay in a hotel like you would in the states and pretend you never left stay here. I would not stay here again.

The hotel was the best in our trip in India BUT we spent just a night and we couldn’t sleep AT ALL! The room next to us made a party with alcohol and almost 10 people (at least we heard some different voices) We called the reception the whole night till 4am!! We went to say to this group to stop the party but was a waste of time. Also my husband knocked the door with the receptionist… they just said “ok” but 10 minute later the music continued very loud. Today we slept 12 hours in our new destination, we were very TIRED.

The room next to us

The breakfast is a good spread ..the staff are very welcoming and attentive ..special shout out to Dulu (from the night staff).

Rooms in 4th floor smell of smoke ..(430 to 446) side..I did complain about this . My kids were given a smoked n room and caused them nausea and vomiting. Please make sure your policies are adhered to and make the cleaning staff to make sure smoked in rooms are cleaned .

The rooftop restaurant was perfect for the kind of food that I like. The breakfast was really good and the staff from the door, reception and restaurants were excellent.

The hotel was very clean and comfortable. My booking was a last minute booking. And I am so thankful that I came into hotel. As my other bookings let me down with the quality of their hotel