The manager Mr Sanjay took a personal interest in my well being and comfort! He has a soft demeanour and takes every complaint if any and immediately rectifies it. He was extremely kind and helpful over And above what was needed and ensured my being safe and sound. From the front desk staff to the room attendants , the second floor where we ate our meals the servers were excellent. Even the doorman an ex army gentleman went out of his way to help with cabs . Over all this hotel staff is extremely efficient, kind, soft spoken and go out their way to make your stay as comfortable as possible! They are approachable and friendly and I felt this was my home away from home. Pampered thoroughly! Even after I checked out they made sure I was taken care of and thati reached my destination safely since I was alone! The food is really good too! Extremely centrally located makes it super convenient too. With three big malls attached a mere 100 yards away there is access to everything!

It was all good! No complaints!

Nice and quick response to the services. Very well done housekeeping services and room cleanliness.

The facilities definitely need to be updated. The room key and whole scan system are too outdated. Same as the room decoration and furniture. Frankly speaking, a self-rated 5 star hotel, the breakfast should be improved a lot. However, we stayed for up to 15 days, the restaurant staff asked us to order any food we like to eat so that we didn't face any problem with the limited choice of buffet breakfast. Moreover, the room airconditioner has a very bad direction of the wind, it goes right to your face and head when you are lying on the bed. We try to change rooms but every room is the same design. The housekeeping finally ended up sticking a sheet of newspaper on the air outlet.

Hotel is in good safe location ,easily accessible to all means of transport.Staffs are very good .Mr.Akshay at front desk was very helpful.Food was good .Room was clean with all amenities provided as mentioned.Its a good place for families.

I checked out of hotel today. Before I forget I thought I should mention an absolutely fantastic experience with the wonderful staff who ensured our stay was comfortable. Special thanks to the on-duty shift manager Mr Sanjay for his exceptional service and leadership who went above and beyond to ensure our stay was as comfortable as possible. We were here for medical treatment at the nearby clinic/hospital, and I stated special needs to him. It was clear that he took it personally checking in with me daily to make sure room accommodation and special needs were met. I must add that we also enjoyed the in-room dining experience. Food was cooked just perfect to meet special dietary restrictions by the chef Mr Nasib. It was clear he crafted with care and attention. Needless to say our room was spotless everyday, it’s evident the cleanliness is too priority for the hotel management. I strongly recommend reaching out to Zone Connect, Saket and meet Mr. Sanjay & his staff for genuine care to ensure your stay is unforgettable. Thanks to the hotel management and we will definitely be returning on our next visit!!

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From the moment I arrived, I was greeted with warm smiles and welcoming hospitality from the front desk staff I can remember the name of Manager Bhuwan. The room was immaculately clean, comfortable, and well-appointed with everything I needed for a relaxing stay. The hotel's facilities, including the fitness center and restaurant, were top-notch and exceeded my expectations. The breakfast buffet was particularly impressive, with a wide variety of delicious options to suit every taste. What truly made my stay stand out, however, was the outstanding service from the entire staff. Everyone I interacted with, from housekeeping to the front desk, was friendly, helpful, and went above and beyond to ensure my stay was memorable.

Keep up the good work.

The room was good. It was a connect room (as per booking details). Cleanliness was good. Staff is ok too. The price should have been better. Property is located very close to the commercial area in South Delhi. Buffet breakfast had reasonably good options and the food preparation was very good.

Checking in and actually getting into the room took about 2 hours. This kind of experience should be avoided for any customer. For one day the lobby AC wasn't cooling or was shut off and we had to notify the staff and it took them some time to rectify. Anyways we decided to head off in the meantime.

We spent 16 nights at this hotel and enjoyed a very comfortable and clean hotel room. Room was a good size and plenty of room for our luggage etc. Bablu looked after our room for our stay and made sure we had everything we needed. Breakfast for us was not a lot of choice as it was mainly Indian food. The doorman was also very helpful as from time to time we had trouble getting our auto.

There was nothing that we disliked.

The hotel was located in a very nice neighborhood, which was clean. The hotel staff was very helpful, especially shivam and his colleagues at the reception,Kiran at the restaurant and Amar for housekeeping. The hotel transport that was booked for us( Mr Devindar) was very good, value for money, they showed us all over Delhi, Agra and Jaipur at a reasonable price and helped us a lot to navigate through the different middleman ( who bothered us a lot) at the various locations. Mr Devindar is highly recommended.

The shower was leaking and was blocked at times.

Quick check in and check out. Friendly staff. Breakfast options are limited but okay. Location is next to Select City Walk Mall, the best mall in Delhi. A bookstore is nearby. Taxi is available all the time. Front desk staffers were very nice and kind.

Breakfast could have a few more juices. Towels were torn a bit. No sleeping gown in the room. There is no room heater for the winter. Staff has a tendency for indirectly asking for tips.

I had a wonderful stay at your hotel, and I wanted to share some feedback about my experience. The front desk staff, specifically Mr. Abdul and Mr. Shivam, were exceptionally supportive throughout my stay. Their professionalism and willingness to assist with any questions or requests I had made my stay even more enjoyable. Their exceptional customer service skills made me feel welcome and valued as a guest, and I truly appreciate their efforts in making my stay memorable. I would like to commend the hotel for having such dedicated and helpful staff members. Their outstanding service reflects positively on the hotel's reputation, and I look forward to returning for another stay in the future. Thank you once again for a fantastic experience! Also, the security team is always there to help us get timely exit entry and catch the local taxi.

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