The staff were very helpful. Their Manager was always available on call and catered to all our needs. We stayed in a family room and the room was very spacious. After staying in few other hotels in sikkim, we found this hotel a welcome relief.

BF could have been better. Not sure why hotels in sikkim do not have a shower cubicles. Because of that the floor is always wet.

Good spacious room and nice behaviour from management. Staff went out of his way to help and carer to our needs

Seems staff are limited, hence services are a bit slow. Food could be little better

Amazing Staff, beautiful room , very specious & well furnished. Behavior of staff is so good . Food quality is very good & Testy . Best place to stay in Pelling

Excellent family room. Spacious and a breathtaking view

Breakfast arrangement need improvement

location & view from room / balcony - wonderful huge room size what more is required in "pelling" for couple of nights staffs were all very nice

food / dinner in general was very spicy though good standard break fast was available management should try improve cleanliness of rooms & dinning area

Location View from room

Service Cleanliness

Nice view and room. Tea cooker and heater available (ask and insist in it)

Very strange personal who actually locked me the 2nd day inside. I couldn't get nor make a breakfast at 8:30 am! Also the owner obviously saved fuel and therefore the genset didn't work and there was no electricity for long time. For both I had to call several times to owner and staff.

Though the hotel ambience was up to the mark but room service was not satisfactory.For even the return of ID’s we hd to follow up now and then.Finally we went ourselve at reception to collect our ID’s. We had to check out early and we had breakfast included in our booking but still they didnt revrse back the amount. Overall hotel is good but service and hospitality is questionable .

Room service Availability

I didn’t like anything about the property. This was the worst experience I ever had. The rooms were untidy and there were cobwebs behind the headrest which was not safe at all for kids. I would never advise or recommend this property to anyone.

The facility, cleanliness and the staff. Very poor service, pathetic rooms and worst washrooms ever.

Not liked anything

Old building, old Furniture, not properly insulated, closes gate at 9.30 pm, non availability of dinner facility, very poor service, poor quality bathroom accessories