The staff were very helpful. Poonam on the front desk who managed along with Pratab to sort out a room for us after we didn't get the room we booked. They were both very good. Room was good and had everything needed. Laundry service was also good. Anand who cleaned our room was brilliant in getting what we needed. Thanks to him. The food was great in Le Pondy and Gokulum restaurant. The Manager S. Kirvbakaran was very helpful as were all the staff. Special thanks to him and also Singraj and Sona. They made our lunch and dinner most comfortable. The food choice was excellent and quality generally very good. Breakfast was good buffet, lots of choice from Indian to continental food. The bar was also great. Dinu and Simbu Benova were good company and were polite and accommodating during our stay. Good choice of beers and other drinks. Would go to the Ecstasy bar there are good Happy Hour deals on. Overall Happy with our stay and thankful to the staff mentioned as well as the front door man always courteous and polite.

We booked a superior twin room and were first shown a double room. I had messaged to say I needed a twin room as I was sharing with my Mother. So we were shown another room which was not good at all. But Poonam and Pratab kept looking and finally found us a suitable room, although not twin room. We managed so it was ok. I found the hotel air conditioning very cold in certain areas but that could just be me. Otherwise all good.

We stayed at Chola for 8 days during last 2 months. So, this is like our 2nd home. We booked whole apartment for 3 nights and rooms for other stays. Wonderful facilities, helpful staff, great breakfast, basement parking, excellent cloth washing facilities. Perfect for long stays. We plan to visit again soon. Thanks Chola Seviced Apartment for making our stay so pleasant.

Once I reached there, I found most of the things very good. Room was nice and clean, food was good and my overall stay was value for money

I booked this hotel through booking.com but the payment was handled by the property and they were very late in responding queries or confirming the payment. I'd rather like to pay directly through booking.com and get an immediate confirmation.

Location, value for money, stay, room size, facilities.

Property seems to be in declining state, mainly due to management. Dinner buffet is a waste of money.

The stay was amazing, hospitality is good . The veg restaurant in the hotel is bad . We got a cockroach in our food. The other two restaurants and the complimentary buffet breakfast were amazing. The room was exceptionally good. Very clean and hospitality is very good .

Gokulam restaurant in the hotel is bad

Really breakfast was amazing and quality of food superb, staff was fully cooperative. Hotel has 3 different restaurant one for Jain food, another was for veg and non veg and the third one for the buffet.

Restaurant was a little costlier

Breakfast was 👍 location comfortabl.

Was not able to get change money at all for transport.or other purposes.. reception should provide this service like other hotels do.

Staffs are very polite and friendly even they helped is minute request especially Mr Prabhakar awesome support.

Cleaning can be improved

Location of the hotel was excellent

The hotel seems to be very old, bathroom were though cleaned, they had old comodes, taps were leaking etc

Room was good, breakfast was a bit lacking in terms of service and refill of the empty aloo parantha.

Breakfast experience was not up to the mark