Clean, bright and spacious room. Excellent food quality in the restaurant. Friendly and efficient customer service from all of the staff, especially reception and restaurant staff. Gym facility. Nice and quiet room. Sattelite TV in the room and other facilities.

Not a major issue as such but I would have expected the rooms to be serviced every day without having to remind the housekeeping staff. I had to tell them explicitly to do this but once I did, they did a excellent job of doing housekeeping every day.

Room reminded me of the extended stay in U.S.A liked by business travelers, Liked the extended space for office desk Staff is very helpful and attends to small things like nail clipper, extra towel promptly The breakfast was a big bang for the money. Did not expect this good variety and also the taste and quality of some items were satisfactory.

Could introduce bigger rooms for families relocating as part of job, otherwise this is perfect for solo, business travelers and is also couple friendly. Restaurant could be open for business travelers arriving in odd hours which can be a good boost.

Location especially for someone who is transiting through Pune by road. Cleanliness of the property and the room in particular. Staff was helpful except for some issues which need attention from the management.

Was travelling with my pet dog and while making the booking thru Booking.com I had mentioned it. But during checkin I was asked for the vaccination records of my pet which I dint have as nothing regarding this was mentioned in the booking confirmation email. I request that you ensure that communication of this nature is clearly made. I could not find anything with regards to this stipulation even on your website. It could avoid a lot of commotion and anxiety.

Location and hotel is great. Accor group hotel - you can't go wrong with your selection. Excellent specious rooms! All amenities included. They have one of the most comfortable "beds" I slept on. Plenty of parking and great breakfast options. I would highly recommend this hotel for your stay be it for business or family trip. I stayed here for multiple times and always prefer staying at Ibis Hinjewadi.

Taste wise, food - it's simply out of the world. Lunch was super delicious. Taste of all the menu items was delicious. Rooms were clean and nice. View from window is eye movement.

Breakfast and dinner menu needs to be redesigned. My suggestion is the staff behaviour and clarity on the timings of dinner. We had been told it's available till 11pm. However, the moment we walked in at 10.07pm, the lady attending the dinner told us that buffet will shut down in by 10.30pm. We thought she was a little rude. we could opt for à la carte option which we didn't wanted. Price quoted for dinner was 685+taxes, however, we were charged about 980 including taxes. Morning breakfast - same staff. Just work on this factor. Front desk and entrance staff - 100% great job. No wonder so many guests were ordering from local restaurants.

Security + ease order from room + use of technical expertise + attire

Bed were too much over comfy, can't sleep properly, the wasit portion going full down and body becomes U shape. The shampoo and body lotion kept in near shower, could be shifted somewhere else, while shower on pumping shampoo is bad choice. Rest it was great experience

The staff are true rockstars, we stayed for 6 days and the attention to detail we received was on another level. The chef , the waiters millad and Sonya made us feel special everyday. Abdul at housekeeping takes his work so seriously loved the attention to detail. From check in till the day we left , everything was 5 star. Well done guys.

Nothing at all.

The hotel is in a surprisingly quiet area of Pune. Staff was very friendly (with special thanks to Arjit for the floor service) and all were speaking English. The breakfast also offered good options for foreigners as well as Indians.

Staff was very cooperative. Girl at Reception name Siddhi was very helpful and very hospitable person. TV was not working in room but it was fixed within few minutes after informing reception.

Bed was very uncomfortable. Mattress needs an upgrade. Bathroom aminities were not proper. Only one towel was kept in the room. When the occupancy was for 2 adult. No soap in bathroom. There need to be extra pillows in double room. Only 1 pillow per person is not enough. Even 2 star hotels now a days provide with 2 pillows per person.

The night view was magnificent, the washroom service could have been better, bed was comfortable and bouncy super helpful for couples, overall a fantastic day and Ibis always delivers the best experience here out in Pune. Keep up the good work guys.

Everything was perfect.