Everything, but perhaps most of all the exceptionally kind, helpful and thoughtful staff. We also loved being able to sit out on the rooftop for drinks and supper after our very long work days. And it was well worth having the deluxe club room with its sit-out with table and chairs, and a light for evening reading.

We were a little bit sad that the swimming pool was not as sparkling clean as the promotional photo promised, so we could not take a swim. Why did the tea in the restaurant taste odd? Is it the water purifier? It tasted fine when we brewed a cup in our room.

The good things for the hotel are -- Great breakfast, family friendly, Restaurant food is good with many varieties, Good support staff, Daily housekeeping as per tenant's requirement, Sufficient supply of tea & milk in the room for own preparation, Quiet environment in the hotel & lobby. Location is at the city center with all facilities available, Elevator is in good working condition.

Wifi connection is poor, Universal charging socket is not available in the room, Entrance is little difficult for aged person to climb.

The location is very good , the hotel staffs were friendly and cooperative, liked the room and the ambience. Overall its good in terms of hygiene, cleaniness and the quality of the room.

I think it's definitely over priced given that it's Purulia and not Puri or Digha..Secondly although the breakfast had less options but it was good however in restaurant dinning could be better. Firstly it takes a hell lot of time for the food to arrive. Secondly the taste of the food is not good. I didn't like the food that I ordered for dinner. It was neither tasty nor did I like it's quality.

The breakfast was very good in varieties and quality. The location was ideal in town location as I wanted. The Wi-Fi connection was satisfactory.

The TV channels were not always promptly available. Some free HD channels in Bengali were missing. These should be improved. For the first time entry, the entrance is little misleading. More prominent marking' hoarding should be put up.

Although located within a shopping mall in the heart of the city, the general ambience once you enter the hotel is nice. Staff are helpful. The food in the restaurant is good.

Breakfast was to my liking,

After shower of one Bathroom remaining wet and slippery. Asked about internet facilities but hotel did not provide the password as I specifically did not ask for it .Toothbrush, toothpaste was not supplied.

Great

Room size could have been a bit bigger

Well maintained Swimming pool, professional staff. One additional point, the hotel help desk arranged excellent transport option for local sightseeing. They arranged chauffer driven Skoda Rapid car for our tour to Ayodhya Hills at very reasonable price

Really well maintained and clean property - will definitely recommend

Hotel was modern, in good location in City Centre attach d to a Shopping Mall and food quality was good too in its restaurant.

However there was no Covid protocol being followed. The reception desk staffs themselves didn't bother to wear any mask. Also, the po lace has a very noisy disco on its rooftop where the local youth drinks, dances & pukes. Costs were not too high vis-a-vis service & facility.