Everything except a few things listed in the section "what we didn't like". Staff is good and Polite. R Rooms and Toilets are clean and well maintained except some signs of ageing. Restaurant is good. All type of food options. Food is exceptionally good. Restaurant kitchen accommodates your specific requests for kids. Very good location. Standards are maintained. Preferred hotel by celebrities too. Our Go To hotel if we are in Vadodara.

No lifts. Hard to come with aged parents. Need to rely on air-conditioning systems only as there are no fans. Windows are fixed glass, cant open. No balcony. Constant movement in the lobby by the house keeping staff and No sound isolation. You can hear others and others can hear you while walking in the lobby or a room opposite to you.

Good location, helpful and polite staff, specially those who stay at the door for x-ray, and cleaning lady, who’s always smiling and good vibe. Great gym, new and good equipments.

Overpriced (should be cheaper, price is not fair for the quality grade), food and drinks excessively taxed, and the most negative: it’s impossible to pay with an international card that has no contactless payment acrivated. Payment machines accept only national cards or international cards with contactless function. According to the operator: “That’s it! I’m sorry.”. There are no excuses for it in 2024.

I really enjoyed how kind everyone was at the hotel. It has a very spacious entrance and lots of areas to chill. Rooms were beautiful and clean, and bed was made daily. Airco and Wifi was great, location is great. Close to the airport. I was helped upon arrival and departure by a very kind woman at the desk, her name was Primya, I think - but not sure. In my last 2 days I was very ill and the staff so kindly offered me help during that time which was great.

As much as I adore indian food, being European I sometimes needed a bit more options at breakfast. For example yoghurt would have been amazing, as we're not used to eating so many spices multiple times a day :) Also the pool was unfortunately not in use because it was being cleaned. I was here with 15 friends during the weekend and this was a bit of a disappointment. Ideally one plans those cleanings not during the weekend.

Excellent service by Tulsi and team, right from check-in to check-out. Everyone was courteous and prompt. The food was excellent (in the coffee shop and even more so in the Mughlai restaurant Peshawri). The room was spacious, well appointed and spotlessly clean.

To get to the gym, you have to step out into the open, which is a problem when it rains.

Warm welcome by the staff(Vipul) , clear guidance about the facilities I can use during the stay.very clean and calm atmosphere, Ceaning staff was always there. Whenever you need them to clean the room or need anything, Special mention of the staff from dining area, in the restaurants: (Nageshwar)* Nagesh goes above and beyond to help the guest in dining area (restaurants), I had special request of coconut water for my medicine reason. Nagesh, remember to bring as soon as I sit down on my table for breakfast. Thank you so much, Nageshwar. Seema helped with my questions and tried her best to resolve the issues. Thank you so much to all the staff at ITC welcome hotel vadodara to make my stay pleasant and memorable 🙏 💕

The hotel says it has noiseproof room, but it isn't. You can hear the conversation from corridoor.

It is well located within walking distance of main shopping area in Alakapuri.The hotel has lot of open space to rest and relax.The restaurant in the hotel is excellent and is open 24 hours.The staff are pleasant and helpful.Overhaul the hotel is excellent.

It would help if it English channels on the satellite.

Overall great staff. Bedrooms are a really good size. Breakfast well worth it. Location perfect. I'd definately stay there again.

I marked it down only a little as housekeeping could be better. They made the bed and emptied the bin but twice I had to ask for replenishment of towels.

Good location, nice surrounding, good shopping and dining area.

Extremely expensive. We reserved rooms on line with booking.com but we were charged other expenses besides dining, laundry etc which was not explained properly by staff. Overall I did not expect it so expensive.

Lovely hotel with fabulous food in both main restaurant & separate à la cart. Staff exceptionally attentive, especially the lovely Seema on the front desk - nothing is too much trouble & even ordered/paid for taxis from her own phone/apps !! ( obviously reimbursed later ) - she provided exceptional service throughout

Reception check in was very efficient. On request my room was immediately changed to senior citizen category. All staff were very courteous. At breakfast they were able to provide Decaf coffee

Couldn’t notice any thing except stair climbing for senior citizen to breakfast area was difficult