Nice service, smooth check in without any extra payment (deposit), as I already make the payment upfront. Getting the room, at level 3, toward the end of the corner. Spacious room, but the room floor a bit unsatisfactory, feel a bit sticky. Complete toiletries with a good laundry service, fast respond too. For the breakfast, the food not so variety. Maybe can be consider on more food options.

Staff was very nice, offered us a free upgrade and held our luggage while we were on Pulau Weh. Room was clean and spacious.

Only 1 towel per person. Breakfast had a great variety of choices, however, they were continuously running out of food items, and they were slow to replace them. Food at the top roof bar was expensive and mediocre.

This hotel knows how to make the guests feel at home.It is a pleasure to stay there.The room service meals are really great value and tasty.The breakfast is also great variety and plentiful.We will be back and a special thankyou to Eddie who made our stay so lovely.

Nothing at all.

The staf, the hotel.

I stay room 405 and 320 Room 320 superb But room 405: The drain in shower cubicle: water out very very slow The shower pressure not smooth and consider slow The toilet door, need to replace or paint. The rest, consider excellence.

I like the service that hotel have provide

The hotel should look more into the hotel room toilet cleaners

Easy to find the food nearest hotel.

Nil

Friendly staff, spacious rooms. Visit the island of Sabang!

Close walk to everything. Roof top restaurant views. Nice park across road.

Nice and clean rooms Good breakfast Real good Hotel Restaurant!

Good enough if .... All is good especially the location except for 4 things. It is convenient for guests who want to be close to the main attractions. Unfortunately we had to change rooms due to bad smell in the room that may have been caused by previous guests smoking in the bathroom or dampness or both. Secondly I specifically asked before booking about the internet connection, whether it is strong enough for an online meeting and the answer was yes, however I found out that it wasn't strong enough. Thirdly, the phones in the rooms were not working and no one explained about it. We were trying to get hold of room service and reception for ages before going down to ask what's wrong with it. Finally, I think guests should have priority parking over visitors of their restaurants. There's a night that we had to park at a paid parking opposite the hotel because it was full.