This place looks brand new and the aesthetics are really nice. The mountain view and sawa views are stunning. On the rooftop you can find also entertainment like playstation and soccer table. Definitely one of the most cleanest hotels you can stay. 2 access keys, many pillows no short cuts.

The indoor pool is cold as ice, the breakfast is kinda expensive for taste and range compared to similar priced hotels $15 for a 12y old is silly. Don't get a small female accident in bed cuz they ll charge you a new sheet. However this place is nice.

Everyone at Kokoon goes out of their way to make sure you feel welcome and have a good stay. The breakfast buffet is out of this world. The beds are huge and very comfy. It is spotlessly clean.

I can't think of anything I didn't like! (They had gin in the rooftop bar but no tonic, that's about all I can think of.)

Room : Spacious, Clean, Smells good, Comfort pillows, just the fridge was not working. The lobby is modern yet still has traditional vibes. The smells of lemongrass really comforting. Staffs are very helpful, nice and friendly. Breakfast : many choices Strong wifi.

Breakfast : some food taste bland to me Fridge in the room not even cool

Overall detail of the ambiance. Love the smell of the lobby, the small attention to detail of the decor, the room ambiance and the food also very nice.

The noise outside the road is very loud from the room even though we were at 10th floor. If the room is more sound-proof perhaps it can solve the issue.

Everything about kokoon i love it This is my first decision for staying 2 night at kokoon hotel, otherwise my husband has busies at El Hotel

Welcome drink maybe available at our room, in order that we could enjoy it when we open the cabin

I have stayed at the Kokoon Hotel several times and can only repeat my review from last time. The rooms are large and the beds are very good. The hotel team is very friendly and helpful. For my next visit in Banyuwangi I will come back

The hotel is cozy, new and clean!! me and my friend stay here after the hiking in Ijen, have a very good rest here. The staff are very friendly and especially Cynthia, she helps us a lot for early check in and the transportation from here to Surabaya, highly recommend!

nothing

Superb hotel, amazing view, exceptionally friendly staff and an amazing view. Highly recommended.

For those wishing to be in the centre, it is a little further out. But for the service and view, I believe that is worth it.

Room is very comfortable for a family 4. We check-in at night and the moment we woke up, we were surprised by the view! Nice view from our room. Very clean with daily clean up. Water bottles were also top-up daily. Staffs are friendly and helpful. My kids love the swimming pool. Will definitely be back if I come to Banyuwangi again!

Nil.

Absolutely loved it. Brand new hotel with great amenities and facilities. We stayed in the family room with 2 large beds. Very spacious, well lit and had everything we needed. Room and bathroom was clean and aircon was functioning well. We used the pool area.. well maintained pool. Gym has a few treadmills and weights. It also has a couple of cycling/climbing equipment and a large area for yoga/pilates. It was well maintained. We also went up to the 16th floor to get the view from the rooftop bar. It’s spectacular.. if you decide to stay here, you should definitely do that too. This facility also has a massive parking space, we parked our car here. Check-in process was very smooth and staff were really friendly and helpful. I would definitely recommend this place and would love to stay here again. High speed internet (for ID standards) - best one ever for us.

A bit more variety on breakfast would have been awesome but the current spread is good enough for a hearty breakfast.