- The location is superb,across citiwalk lippo where you can hang out woth your friends or just spend some nice afternoon. Surrounded by many wastern restaurant such as McD, richeese factory,and others just in walk distances - Sparkly clean in your room including the bathroom,you'll just admit it that it's very rare to find nowaday. - They have onsen for you to relaxing at night. Woohooo... - Friendly and smiley front office staff. - Affordable and worthy price. - Quite and calm environment because it's not located exactly in the main road.

- Some of front office staff seems not so friendly and smiley, and also the security.

Room is clean and the hotel location is superb. Onsen is available at 10th floor (Male Only). However, there was no instruction from the property management requiring the users to shower before dipping into the Onsen which I am quite concerned due to cleanliness and health issue especially after COVID 19 pandemic. Suggestion: The Hotel Management should add the requirement for the Onsen user to shower/clean up prior utilizing it for hygiene reasons. Starbucks and McDonalds are just around the corner (1 mins walking distance). Super convenience. Starbucks opens from 7am.

None. All is good. Recommend to try out this hotel.

(1) Supportive staff: Though I had no enough IDR for whole 3 nights, the receptionist accepted that for one night and asked me to pay the remaining the next day. (2) Breakfast quality was really good. (3) They say cycles are free of charge. However, I regret not to use them because of tight schedule of mine. (4) The bluebird facility was made available readily by the receptionist while checking out and going to the airport.

(1) I was ready to pay in USD but that facility does not accept USD. Only IDR is accepted. (2) There was no proper slope given in the bathroom and sink areas so drainage of water was not smooth.

Because of industrial development international gusset are planning for business purpose. i came from India & i am 100 % vegetarian so I am not getting proper food for me. plz plan it as per international std.

The room was clean n tidy, staff were polite, friendly n helpful. Had a restful time. Good value for money

The shower floor was uneven, raised at one corner causing water to stuck n not flow to the drain

Location is superb

Sometimes I hear it is so noisy from another room, it means the rooms need sound proof material to reduce that..

The hotel is impeccably clean and provides an atmosphere of complete tranquility. The staff is exceptionally kind and courteous.

Have improvement from the first time I stayed 5, 6 years ago. It is cleaner, the location is great

Need to change the shower curtain

Good Breakfast, clean rooms

Bad insulated windows. Very noisy all night coming from trafic outside. AC was very loud.

Love the hotel space. The room is so nice. The onsen is awesome but it’s only open 6pm-10pm. The gym is also nice with the view

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