The location is excellent, if you are interested in jungle walks with possible sightings of orangutans. The manager, Bobi arranged for a car to collect me at the airport and kept in touch with me prior to my arrival. It was easy to walk around the property and also in the immediate neighbourhood. The staff offered to arrange a variety of activities and excursions, which I made use of. I went on a tuc-tuc tour of the surrounding villages, visiting a number of home industries. I even got to try out some of these activities myself. My guide Aris accommodated me on the jungle walk and even came to fetch me the next day when orangutans were seen close by. He ensured that I did see these magnificent animals in the wild. The food was great with a good variety to choose from. Friendly and helpful staff.

Unfortunately, wifi was only available on the large deck and not in my room. The view from my room was marred by an untidy garden with rubbish lying around next to a run-down building. Since I was a solo traveller, I had to pay for two persons in order to do the jungle walk. That made it quite expensive.

Beatiful place. Everywhere around you is jungle. The dominant of the hotel is amazing big restaurant. Very beatiful architecture job. Rooms are clean. Staff are very kind, helpful, and friendly. Resort is big, and very nice. Normally you can meet small monkeys there. Beds are big and comfortable, with mosquito net. Food in restaurant was delicious.

In the room we havent got hot water. Not because some problem. But there isnt any kind of source of hot water. For someone can be, uncomfortable.

I loved the lobby, the sitting room above the lobby, the restaurant was great! All the staff was wonderful too. The trekking was awesome, and the location of the hotel was great for trekking.

The rooms were so hot and we had a hard time sleeping. The lobby and upstairs were hot too. The shower was not usable. Only a tiny amount of water came out. Rooms need to have A/C because it was miserable. The lobby and upstairs could benefit with some ceiling fans.

The location is perfect, especially if you plan to do some jungle trekking to see orang utans. Staff was very friendly and helpful. The manager, Bobi Chandra was especially responsive in helping with transportation needs. The restaurant is very comfortable and the food delicious.

We had 3 units. One of which has been renovated and the other two have not and the fans were dusty and not working at capacity.

the staffs are great. they are very helpful. the location is great if you like nature. there is no aircon in the room, but we sleep comfortably. don't forget the insect repellant. it's nature after all. you can't avoid insects especially moquitoes.

There are too many monkeys in the area. we need to be careful with our things in the room.never leave the window open.

I stayed in a recently renovated room with beautiful views of the river! The restaurant attached has such a cool ambiance - a great place to read or study. The food was delicious and reasonably priced. Rooms were very clean and neat and an easy walk towards the forest or shops nearby!

I really enjoyed my stay at Ecolodge Bukit Lawang. It’s on the pricier side, but perfectly situated and they offer some of the best tours to Gunung Leuser in town. Extraordinarily helpful staff. I can recommend Havidz as a guide (did the 2D1N tour with him).

Everything .he best view directly on the river. Very comfortable room, very clean and bug free although very close to the jungle. Restaurant offered amazing food at fair prices. Staff Response and help was exceptionally good. Definately recommend it

Couldnt find anything bad. Even conplaints in other comments about cold water in the shower are not true. We had warm water too

A lovely space with a unique style, clean and simple for the stay, breakfast here was simple and good quality.

The staff were very professional, thank you. We could have done with more advice or pointers for making plans and getting around Bukit Lawang.

Was amazing spot above the river and below the mountains. They organised the tour for us and the orangtuan trekking was totally worth it. Food was high quality and super cheap. Room was comfy, fan did the job keeping us cool.