I do not had any breakfast at the hotel, I wasn't so sure if the breakfast was included or part of hotel complimentary, so I don't have chance to enjoy it exclusively.

The fire alarm was ringing. I was told that some guest were having cig in the room that wasn't supposed to. If it is up to me as the owner of the place I would make a regulation to give fine to the guest that having cig inside the room that wasn't supposed to. That way the hotel management can protect it's property and the insurance side of it. For me I'm used to fire drill at my facility I have time of reaction of evacuating go outside the building for safety also if I may add, I can't recall if the hotel had any escape plan if somehow fire does happen. The hotel staff did sent their apologies, and that's good thoughts. I was thinking because of the inconvenience night the hotel management should offer free pass voucher for one night or something.

I like everything in Hotel neo❤️ All the employees at the hotel are very friendly and the security guards there are very polite and nice. Thank you, sir. Dika, the security guard on duty there, who helped me a lot...thank u so much❤️

Cheap, affordable and comfortable

The fridge didn't work. We told the hotel staff and they said it can't be fixed

Nice staff Cosy room

My room's toilet at 1112,were always flooded with water. Hate it so much.

Location is very good. Particularly the Suite Room. One of the best in town for this class of Hotel.

No ash tray before we ask, and it needs quite some time till delivered.

Over all i like it

Everythings good

The staff were here helpful & polite.

Nil

Old equipment

nice facilities

tv only showing local tv station, wifi so slow

cos it s near train station and trans jakarta shelter

the pool opens only in the morning and it happened in the other side of building.