The staff was kind. The lounge and the lychee Icetea were great. The room was big. The location was perfect. It was near to a Shopping mall were we went for dinner.

The cleaning of the rooms were not how I am used to it. Hair in the sink and ground on both days was disgusting.

The location is good. It sits next to a large mall, Koca, you can easily walk to the mall and enjoy the food court, shops, and more. The value of the hotel is good.

There are termites (little ants, see photos) in the room. I didn't consume any food or drink in the room, except water, but termites (little ants) were all over the desk. My photos show just one or two but it's actually a lot more than what you see in the photos. I'm sure the hotel staff would have switched the room for me but I was too busy and too tired to ask. If you stay in this hotel, make sure you check for any termites. If you find any, ask the staff to change your room. If no termites or bugs, I would come back to stay.

Old Hotel but beautifully kept, reception welcoming, concierge, restaurant all staff is very professional and helpful. Although restaurant has less choice of food, we liked it. Bed linen, towels fresh. Very near to Kota Kasablanka mall, they have lots of choice for food. We live in Bandung, my wife and I decided to spend weekend in Jakarta, we chose Wyndham and it was definitely a good surprise. We will definitely return.

Nothing to dislike as such. We had buffet dinner at their restaurant, there was only Indonesian menu and no choice of international cuisine. The food was cold. Bar isn't value for money 🙄

What a beautiful hotel with good connections to the train station and a cheap taxi ride into some of the tourist hotspots. The room was incredibly spacious, comfortable bed, nice seating area and good bathroom. The club lounge on the 16 floor was amazing, staff were extremely friendly, polite, professional and helpful. This also goes for all other members of staff including the restaurant down stairs. The food that was served was delicious and catered for my dietary requirements. The pool area plus other public spaces with pleasant and very clean. Happy I chose the Wyndham and will be coming back again! Thank you!

I liaised with the hotel through chat to add on a roll-in bed for one more pax and they took note of that when we wanted to check in. Check in and out was fuss free. They got the room set up as soon as possible for three pax. The toilet was spacious with a bathtub and toiletries all in pace. Bed was comfy. We ordered room service for breakfast and dinner, it was delicious. We chose this hotel because it was near Kasablanka Hall where the concert we were attending was held. It was about 7 to 10 minutes walk so it was convenient. It was fine to walk at night with company.

Not exactly a bad thing, our room was facing a graveyard hahaha

Overall I really enjoyed my stay and would book again with confidence when I visit Jakarta. The breakfast was great and all of the staff were very friendly and helpful. The pool was amazing and it was very close to a shopping mall with many options for food.

The only complaint I have is the Wifi was not very good. The internet speeds were very slow and the signal dropped constantly. I tried to get some work done while I was there but it was impossible since my connection kept dropping and even when it stayed connected, the speeds were too slow to get anything done.

Everything. The staff took good care of me and accommodated me for a smoking room despite initially running put of rooms upgraded me to a suite (non smoking) for the first night and moved my belongings to requested smoking room the next day. The room was excellent. Location was great close to Kota Kasablanka shopping mall (walking distance) Breakfast was great with a lot of choice.

Nothing bad to say to be honest. Maybe toilets dont flush as good as it should but very minor inconvenience.

The facilities were more than good, just that certain things fell a little short. In the room we found cockroaches. And bathroom sink got clogged. So maybe need to do some updates. However the staff, especially front desk Jonathan, was exceptional. He arranged for the check in for all 15 of us, and even gave us all a late check out. He also arranged for our mum's birthday deco in her room. It really made her day. Thank you so much Jonathan. It really made the whole trip more than amazing.

Nothing much

We had a business Executive Room The room and bathroom were very large and very clean The Pool was lovely and relaxing On the days we were at the hotel the restaurant for breakfast was very busy and chaotic, the lovely lady hosting was very apologetic We decided to come back later and offered us takeaway coffees On our return still busy but managed to get a table The food selection was enormous but as it was so busy some food items were not available but saying that if you asked the waiters they were able to assist with your request.

We were disappointed that the Executive Lounge was closed for renovation Therefore as stated on their website there was no drinks and snacks served all day, but they did have a 3 hour evening for executive level members to go to the bar order drinks and snacks during this time. This was fine but usually you are able to go and see what is on offer and select your own in this case staff brought out a few bits and then you could reorder the same again!

The staff were exceptionally friendly and attentive, the room was clean and comfortable, and the breakfast buffet offered a great variety each morning. The location was also convenient, with easy access to local attractions and shopping malls.

The Wi-Fi connection could be a bit slow at times, especially during peak hours, but it wasn’t a major issue.