The ambience, the staff sooo helpful. The villa itself so comfy. Location so close to everywhere. You will never regret to stay at this villa. They are so many option you will have for breakfast. The villa so affordable. Trust me! You will love it to stay at Gradia Family Hotel 2. Even in their cafe the food was so good.

Some of the facilities are not functional. Such as tv and the waterheater. The tv will stop suddently, dont know how. And the waterheater itself need a time to be operate.

I recently had the pleasure of staying at a hotel in Batu, and overall, it was a delightful experience. From the comfortable rooms to the convenient location near the center of Batu, there were many highlights that made our stay enjoyable. One of the standout features of the hotel was the quality of the rooms. Our accommodations were spacious, clean, and tastefully decorated, providing a cozy retreat after a long day of exploring the city. The bed was comfortable, ensuring a good night's sleep, and the amenities provided added to the overall comfort of the room. Another highlight of our stay was the breakfast offered by the hotel. While not extravagant, the breakfast spread was quite good, with a variety of options to choose from. Whether you prefer a hearty meal to start your day or something lighter, there was something for everyone. The dining area was pleasant, and the staff was attentive and friendly, ensuring a pleasant dining experience. The hotel also boasted a nice pool area, which was perfect for relaxing and unwinding. However, it's worth noting that the water temperature was quite cool, in line with the overall climate of the city. Additionally, the hotel's proximity to the center of Batu was a definite plus. It made it easy to explore the city's attractions, restaurants, and shops without having to travel far, adding convenience to our stay.

However, our otherwise enjoyable experience was marred by a minor inconvenience. On one occasion, the water unexpectedly went out while I was using the toilet. While this was a temporary issue and was quickly resolved by the hotel staff, it was still an inconvenience that detracted from an otherwise pleasant stay.

The hotel is perfectly located. 15 minutes walk to Museum Angkut. Friendly and helpful staff. Lovely food in their cafe at affordable priced. Appreciated their effort to accommodate my husband’s severe allergy to MSG/vetsin.

The wifi.

Peaceful place to stay, nice breakfast, great rooms, perfect air conditioning and hot shower

N/A

The view, the backyard, parking spacces, the Location and the breakfast was really nice

There is no elevator.

breakfast was ok. no buffet maybe bcoz weekday.

bed was old.. aircond slow.

good and location ok

nil

Was very clean, good location, nice pool area

Room was so spacious...suite

Lack of flowering plants

Pool very nice Staff very nice

Hot water was very limited/non existent