The hotel had everything we needed — clean, comfortable, and well-located with all the essentials for a good stay. Unfortunately, we had a bit of a rough night as some guests next door were having a party that went on until the early hours, which made it hard to sleep. In hindsight, I wish I had called reception sooner, because once they were notified, the noise stopped pretty quickly. Overall, it’s a good place, but a heads-up for future guests: don’t hesitate to reach out to reception if something’s off — they’re responsive and ready to

The building still looks new and well taken care of. The design choices and colours were inspirational. Room layout was excellent and love how the space was used in a smart way. Buffet breakfast had so much selection for Asian diet. Not as much options for Western food though. Location is handy close to many amenities. Late checkout till 1pm was highly appreciated too. Free parking under the hotel was also convenient. Welcome drink at the Atmosphere lounge was a nice touch too.

Room we stayed in smelt like cigarette even though it was non smoking. We had cleaner spray the room again but unfortunately the smell lingered Wish there was a higher divider that covered the toilet area and sink. And staff started cleaning the breakfast area before 10 minutes before 10am and so I didn't know some of the names of the food offered. Felt almost like I was being ushered to finish the breakfast quickly. Pool area only had outdoor showers and so it wasn't comfortable showering there when there are so many rooms that look onto the pool area.

The location in downtown Padang, the airy and spacious lobby, the breakfast spread (generally not the same from the previous day), the bathroom, toilet, the sky lounge was pretty. Generous amount of bottled drinking water provided in the room and replenished daily

The idea of not having a cupboard - having hangers and therefore seeing your clothes hanging & exposed is not a pretty sight. A hotel of this class should not have this arrangement because the room is reasonably big enough to fit in an enclosure which would have hidden the clothes on the hanger

For the area and other properties Santika is a beautiful hotel. Well appointed and refreshing to arrive at. The rooms were good size and the bed was spacious and comfortable. Breakfast had great options and delicious. As always the team was gracious and helpful.

The sitting area in the suites was a little awkward along with the slab floor in the rooms made it a bit cold but not uncomfortable. The rooms were well air conditioned but stepping out into hallway you were hit with the heat and humidity. Also, need to work on BBQ night.

The staff service and genuine politeness were wonderful from start to finish. They always helped me when needed, and I never once felt neglected. The breakfast is amazing with so many options from Western to Asian cuisine. Great coffee and excellent service too. Housekeeping was always available and offered me water even if I didn't need cleaning service. The hotel felt like a 5 star property and the views were beautiful while enjoying meals. I will always stay here when I'm in Padang!

I cannot think of any room for improvement. Great hotel!

This is a modern quality hotel that caters for Europeans and Indonesians. There is a bar and a separate dining room on rhe top floor where the prices are rarher high. Our room was a good size and comfortable and the facilities in our room were good.

We waited about 5 minutes and called twice for a bellboy with a trolley for our luggage to checkout. Each time they said coming now but we gave up waiting and had to lug our own luggage.

The hotel is at the higher end of the prices in Padang but it was great. I had walked away from another hotel booking due to it being pretty horrible. Great buffet breakfast, staff very attentive and helpful.

Swimming pool only gets sun for a couple of hours during midday as it’s in the middle of the building.. shame as it’s a nice pool

Balcony room facing east has mountain view. Quiet , good ambience, coffee shop in lobby is reasonable. Walk to food store, 15 min to beach, many local food stalls.

Rather strange room layout open plan, toilet, shower not screened off. As expected rather limited western food for breakfast. Do we omly eat cornflakes!. Staff very helpful.

Breakfast fantastic 10/10 Staff that changed bed sheets were great especially Riski helped me and my partner and went above and beyond 11/10 for him. Good evacuation protocol and concern for peoples safety during the earthquake and the tsunami warning after the earthquake. Hotel been amazing, especially the parking for bikes and the place to order food. Security staff have been great and looked out for our safety whilst dealing with taxi drivers or food deliveries. Overall it has been the best hotel I have ever experienced!

Having to leave that wonderful hotel and return back to England.

The location is ideal, and I absolutely love the breakfast buffet. The towels are clean and have a pleasant scent, and the bed is really comfortable. We can enjoy streaming on Prime and Netflix, which is a nice touch. There's also a laundry promotion available, and the ice cream downstairs is delicious, definitely worth every penny!

Na