New hotel, lovely, large and clean. The breakfast buffet was 200k and extensive and replenished regularly.

The first room we were offered was right next to the pool - where they also had karaoke at night! we very quickly asked to move and every time we passed this area were very thankful we did. The provided water jugs do not fit easily under the water dispenser leading to water spillage. The jugs need to be replaced with ones that do fit We had made 3 separate bookings for 3 different people, we secured each with a card but wanted the people in each room to be able to pay their own bills. The hotel charged all 3 rooms to our card, despite the booking saying we would not be charged until we arrived at the hotel - that was very annoying.

Clean, modern, and spacious. Very friendly staff. Very fast laundry service. Only about 15 minutes from the airport and around 20 minutes to the port where boats depart for the national park.

There’s really little to complain about. The restaurant could have a better menu, and it was the most expensive restaurant on our trip through Indonesia. However, it’s important to remember that this is Kalimantan in 2024, where there isn’t much tourism. We saw very few foreigners, and the area around the hotel (like much of the region) isn’t geared toward tourism. So it’s nice that the hotel offers the option of a restaurant and a café.

Lovely hotel - very clean, spacious rooms with a comfortable bed and pillow. We loved the 2pm check in which is earlier than most hotels - we were desperate for a good shower after being in the national park for 3 days! Great selection of food for breakfast, both western and Indonesian. We also ate at the restaurant for dinner and they accommodated our slight meal changes. All the staff were very friendly and helpful. It's a great idea to have a name badge telling you they speak English so you know who you can converse easily with. Big thanks to Tedi who went out of his way to help us when our flight was delayed, which meant we were going to miss our connecting flight. He rang both airlines to find out information and booked us a hotel with airport transfer in Jakarta. He was incredibly helpful - thank you Tedi.

We had an amazing couple massage by Mia, she was lovely - best massage we’ve had in a very very long time thankyou !! Room was clean and staff were very attentive.

We wish you had some more vegetarian options! The staff were helpful and were able to amend a few items on the menu to make it veggie friendly - but I wish it was a little easier to order off the menu!!

Pangkalan Bun is an extremely small and sleepy town. If you are looking for a new and sleek hotel with modern amenities, there is no other competition.

At times, there were weird noises coming from the walls (?expansion of air from the pipes), but it didn’t bother us much. The water heater did not seem very stable.

Excellent hotel and staff trying very hard! Breakfast buffet had excellent selections. Special mention in the restaurant to Feby, Ady and Eric. They all went out of their way to make our dining experiences memorable. Very clean rooms and facilities.

Nothing

We loved the hotel. Everything was perfect. Friendly staff, comfortable and clean rooms, great breakfast. We were even allowed to store our bags there since we took a tour and came back here a few days after. Only point to improve is the airport transfer service, as it was not punctual.

Amazing decoration, newly build and fresh hotel. The room was spacious and with nice view over the city. Very confortable bed. Very clean and fresh! I loved the breakfast buffee with a wide selection of traditional dishes but also international breakfast choices.

This is beautiful new hotel built with lots of nice touches of wood and marble. Looks out of place with 8 stories tall and the rest of the surrounding is one story. A 5 star hotel in a 1 star city. Hotel was clean and the breakfast buffet was delicious with both Western and Indonesian choices.

Hotel built with palm oil money.

Fabulous food we loved the Javanese buffet which was prepared the evening we arrived the Head Chef Denny( no sure of the name) was extremely welcoming and helpful introducing us to the regional dishes.

I like to enjoy a cocktail on holiday or glass off wine /Champagne with dinner. Its a same this wasnt available.