We like everything, spacious room with table and couch that allows us to work from our room, the window allows plenty of natural light during the day and at night the room has good lighting. AC was a bit noisy but comfortable we can set the temperature ourselves. The is a sliding door that keeps the bedroom area separate from the bathroom area, which was a genius touch, not only it cuts down the noise from the corridors, it also made sure that if one of us needs to use the bathroom, the sliding door keeps the bedroom quiet and dark. Breakfast was excellent with plenty of choices, always fresh and hot, coffee was plentiful. Location of the hotel is also very convenient for the things that we need to get done.

Our room is right around the corner from the elevator, so we can hear the elevator going up and down, it takes time to get our ears used to it, doesn’t bother us afterwards

Breakfast variety was great. The lady at the front desk (Suzan) was absolutely great. All the staff were very friendly and especially in the breakfast hall.

When there are a lot of people we had to wait for long periods to get the lift especially on the higher floors because every time the lift arrives it is full of people.

Hospitality, clean, and such a helpful and thoughful toward my family, experiences an emergency situation to hospital at 01:30 am. My mom condition was critical, the Staff able to help to provide vehicle for us to go to ER at nearby hospital. At the morning the manager reached me to check my mom condition, assisted my 3 years old son & his nanny for breakfast, such a thoughful of you. Thank you

None

Elevator is so bad. Need more elevator. 36 floor building only 4 elevator that goes all the way to top floor. Even worse 1 one of them is out of service. Staff keep telling 1 is out of service. Even if it is on service it’s still insufficient. Needs at least 6 elevator that serves up to the top.

the bed was comfortable, with large pillows made you sleep deeper the bathroom itself tidy and neat even little bit smaller size for this kind of hotel and most memorable experience was the breakfast, complete and lot of choices

the lift had strange sound, like an old lift and never had maintenance

The room is very clean and modern. Facilities, like the fitness room, is very new and well-maintained.

Although the breakfast spread is good, the quality is not top-notch for a 5-star hotel

Very clean hotel! Many kind of breakfast !

Japanese beef in dinner with buttered grilled was not for real Japanese .

To my pleasant surprice I received invitation to participate on the 33rd floor, the VIP lounge, for breakfast and late afternoon drinks and snacks. Very nice and excellent . Thank you

There wasn't a comfortable chair in the room. There wasn't an office chair, nor a desk where I could comfortably work on my computer. Sitting on the couch without backrest at the round table was not very comfortable for my back: got back pain.

The breakfast is awesome, there are so many food varieties and The snacks and drinks in the room is free.

The hotel pool is small

aesthetic, very nicely designed room

low ceilings, a bit suffocating, windows are small, price a bit expensive compare to others