161 reseñas
The Westin Surabaya
The Westin Surabaya
Desde
$256Pakuwon Mall, Jalan Puncak Indah Lontar No 2, Surabaya, 60216, Indonesia
161 reseñas
Seleccione fechas para ver precios
1/93
Paquetes de spa/bienestar
Aparcamiento gratuito
Club infantil
Restaurante
Piscina al aire libre
Piscina infantil
Centro de negocios
Wifi gratis
Welcome to The Westin Surabaya, a luxurious 5-star hotel located in the lively city of Surabaya, Indonesia. Our hotel is conveniently situated just 5,8mi from the city center, making it the perfect base for exploring all that Surabaya has to offer.
With 161 glowing reviews, you can trust that your stay at The Westin Surabaya will be nothing short of exceptional. Our prices start from just $256, ensuring that luxury and comfort are accessible to all travelers.
Our hotel provides a wide range of amenities to enhance your stay. Relax and rejuvenate with our spa and wellness packages, take a refreshing dip in our outdoor swimming pool or indulge in delicious meals at our restaurant. For those traveling with children, we offer a kids' club and a kid-friendly buffet. With free Wi-Fi, a 24-hour front desk, and a fitness center, we strive to make your stay as seamless and enjoyable as possible. Whether you're visiting for business or pleasure, The Westin Surabaya is the ideal choice for your stay.
After a day of exploring Surabaya, why not take a refreshing dip in one of our three outdoor pools? Our pools are available all year round and are suitable for guests of all ages. Lounge on the comfortable poolside chairs and soak up the sun while enjoying a cool beverage from our poolside bar. For families traveling with children, we have a dedicated pool that is exclusively for kids. So, whether you want to relax and unwind or splash around with your little ones, our pools provide the perfect oasis for a delightful day by the water.
When it comes to dining, The Westin Surabaya offers two exceptional restaurants on-site. At Magnolia, you can savor a wide variety of cuisines ranging from traditional local dishes to international favorites. With its modern ambiance and diverse menu options, Magnolia is sure to satisfy even the most discerning palate. For a more romantic atmosphere, head to the Sky Lounge, where you can dine under the stars while enjoying panoramic views of the city. Indulge in a culinary journey with American, Cantonese, Chinese, Japanese, Thai, Vietnamese, and European cuisines, all expertly crafted by our talented chefs. Whichever restaurant you choose, you can expect a dining experience that will leave you craving for more.
At The Westin Surabaya, we understand the importance of convenience when it comes to payment options. We accept cash and major credit cards, including Discover, Mastercard, JCB, Visa, and American Express. So, whether you prefer to pay in cash or use your credit card, you can enjoy a hassle-free check-out experience.
With our luxurious amenities, beautiful pools, exquisite dining options, and flexible payment methods, The Westin Surabaya is the perfect choice for travelers seeking a memorable stay in Surabaya. Book your stay with us today and experience the ultimate blend of comfort, luxury, and convenience.
Aeropuertos más cercanos
Juanda International Airport
9,8miAbdul Rachman Saleh Airport
44,1miServicios más populares
Paquetes de spa/bienestar
Aparcamiento gratuito
Club infantil
Restaurante
Piscina al aire libre
Piscina infantil
Centro de negocios
Wifi gratis
Servicio de habitaciones
Gimnasio
Aire acondicionado
Buffet infantil
Bar
Solárium
Aparcamiento en el Sitio
Habitaciones insonorizadas
Entrenador personal
Recepción 24 horas
Habitaciones para no fumadores
Música en vivo/Actuación
Accesible en silla de ruedas
Sillas/Tumbonas de playa
Ascensor
Vista
Bañera
Pisos superiores accesibles por ascensor
Artículos de aseo gratis
Habitaciones
Mostrar 6 fotos
Suite Junior, Acceso al Club Lounge
1 Cama King Size
495 pies cuad.
Vista a la ciudad
Baño Privado
Minibar
Cafetera
+
Más detalles
The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite offers a mini-bar, a tea and coffee maker, executive lounge access, a flat-screen TV with cable channels, as well as pool views. The unit offers 1 bed.
Mostrar 7 fotos
Westin Club, 2 Camas Dobles, Acceso al Club Lounge
2 Camas Queen Size
420 pies cuad.
Vista a la ciudad
Baño Privado
Minibar
Televisor de pantalla plana
+
Más detalles
This double room features a view, tile/marble floor and soundproofing. Guest can have a complimentary afternoon tea and an evening cocktail at Westin Club Lounge. The room also offers: - Discount massage treatment at Spa by L'Occitane up to 50% - Complimentary High Speed Internet access per stay New Year Staycation with "Chrisye" Tribute Concert Step into 2025 at the finest hotel in Surabaya. Turn back in nostalgic times when the legendary Chrisye songs were performed by Andien, Warna, Pagi Boeta, and Seraphim Orchestra. Inclusion: - New Year 2025 "Chrisye" Tribute Concert and Gala Dinner at The Westin Grand Ballroom & Convention Center for 2 adults* - Daily breakfast for 2 adults and 2 kids under 6 years old *additional fees for extra adult and kid applies New Year Staycation with "Chrisye" Tribute Concert
Mostrar 6 fotos
Westin Deluxe, Tamaño King
1 Cama King Size
420 pies cuad.
Vista a la ciudad
Baño Privado
Televisor de pantalla plana
Aire acondicionado
+
Más detalles
This double room has a tea/coffee maker, tile/marble floor and bathrobe. The room also offers: - Discount massage treatment at Spa by L'Occitane up to 50% - Complimentary High Speed Internet access per stay New Year Staycation with "Chrisye" Tribute Concert Step into 2025 at the finest hotel in Surabaya. Turn back in nostalgic times when the legendary Chrisye songs were performed by Andien, Warna, Pagi Boeta, and Seraphim Orchestra. Inclusion: - New Year 2025 "Chrisye" Tribute Concert and Gala Dinner at The Westin Grand Ballroom & Convention Center for 2 adults* - Daily breakfast for 2 adults and 2 kids under 6 years old *additional fees for extra adult and kid applies New Year Staycation with "Chrisye" Tribute Concert
Mostrar 9 fotos
Suite Ejecutiva, Acceso al Club Lounge
1 Sofá Cama
1 Cama King Size
850 pies cuad.
Vista a la ciudad
Baño Privado
Bañera
Minibar
+
Más detalles
This double room features a mini-bar, tea/coffee maker and dining area. Guest can have a complimentary afternoon tea and an evening cocktail at Westin Club Lounge. The room also offers: - Discount massage treatment at Spa by L'Occitane up to 50% - Complimentary High Speed Internet access per stay New Year Staycation with "Chrisye" Tribute Concert Step into 2025 at the finest hotel in Surabaya. Turn back in nostalgic times when the legendary Chrisye songs were performed by Andien, Warna, Pagi Boeta, and Seraphim Orchestra. Inclusion: - New Year 2025 "Chrisye" Tribute Concert and Gala Dinner at The Westin Grand Ballroom & Convention Center for 2 adults* - Daily breakfast for 2 adults and 2 kids under 6 years old *additional fees for extra adult and kid applies New Year Staycation with "Chrisye" Tribute Concert
Mostrar 9 fotos
Westin Grand Suite, Acceso al Club Lounge
1 Sofá Cama
1 Cama King Size
1045 pies cuad.
Vista a la ciudad
Baño Privado
Bañera
Minibar
+
Más detalles
This double room features a soundproofing, bathrobe and dining area. Guest can have a complimentary afternoon tea and an evening cocktail at Westin Club Lounge. The room also offers: - Discount massage treatment at Spa by L'Occitane up to 50% - Complimentary High Speed Internet access per stay New Year Staycation with "Chrisye" Tribute Concert Step into 2025 at the finest hotel in Surabaya. Turn back in nostalgic times when the legendary Chrisye songs were performed by Andien, Warna, Pagi Boeta, and Seraphim Orchestra. Inclusion: - New Year 2025 "Chrisye" Tribute Concert and Gala Dinner at The Westin Grand Ballroom & Convention Center for 2 adults* - Daily breakfast for 2 adults and 2 kids under 6 years old *additional fees for extra adult and kid applies New Year Staycation with "Chrisye" Tribute Concert
Mostrar 6 fotos
Westin Deluxe, 2 Camas Dobles
2 Camas Individuales
420 pies cuad.
Vista a la ciudad
Baño Privado
Televisor de pantalla plana
Aire acondicionado
+
Más detalles
This double room has a bathrobe, air conditioning and tile/marble floor. The room also offers: - Discount massage treatment at Spa by L'Occitane up to 50% - Complimentary High Speed Internet access per stay New Year Staycation with "Chrisye" Tribute Concert Step into 2025 at the finest hotel in Surabaya. Turn back in nostalgic times when the legendary Chrisye songs were performed by Andien, Warna, Pagi Boeta, and Seraphim Orchestra. Inclusion: - New Year 2025 "Chrisye" Tribute Concert and Gala Dinner at The Westin Grand Ballroom & Convention Center for 2 adults* - Daily breakfast for 2 adults and 2 kids under 6 years old *additional fees for extra adult and kid applies New Year Staycation with "Chrisye" Tribute Concert
Mostrar 8 fotos
Westin Club, Tamaño King, Acceso al Club Lounge
1 Cama King Size
420 pies cuad.
Vista a la ciudad
Baño Privado
Bañera
Minibar
+
Más detalles
This double room has air conditioning, tea/coffee maker and soundproofing. Guest can have a complimentary afternoon tea and an evening cocktail at Westin Club Lounge. The room also offers: - Discount massage treatment at Spa by L'Occitane up to 50% - Complimentary High Speed Internet access per stay
Mostrar 9 fotos
Westin Club, 2 Double/2 Queen, Acceso al Club Lounge
2 Camas Queen Size
420 pies cuad.
Vista a la ciudad
Baño Privado
Televisor de pantalla plana
Secadora
+
Más detalles
Welcome to the Westin Club, where you can enjoy access to our exclusive Club lounge and indulge in the comfort of our spacious double guest room with two queen size beds. With a stunning city view, flat-screen TV and luxurious amenities, this room is perfect for a relaxing stay.
Mostrar 7 fotos
Suite Ejecutiva
1 Cama King Size
Wifi gratis
Minibar
Televisor de pantalla plana
Cafetera/Tetera
+
Más detalles
Mostrar 6 fotos
Club, 2 Camas Dobles
2 Camas Dobles
Wifi gratis
Minibar
Televisor de pantalla plana
Refrigerador
x4
+
x3
Más detalles
Mostrar 8 fotos
Gran Suite
1 Cama King Size
Wifi gratis
Minibar
Televisor de pantalla plana
Cafetera/Tetera
x8
+
x5
Más detalles
Mostrar 6 fotos
Club, Tamaño King
1 Cama King Size
Wifi gratis
Minibar
Televisor de pantalla plana
Refrigerador
+
Más detalles
Reseñas de huéspedes
9.3
161 reseñasCategorías de evaluación
Limpieza
Comodidad
Ubicación
Instalaciones
Personal
Relación calidad-precio
Calidad del WiFi
Desayuno
Reseñas destacadas:
Danial
10
diciembre de 2024
5-Star Review for The Westin Surabaya Our stay at The Westin Surabaya was nothing short of perfect! The rooms were impeccably clean and incredibly comfortable, providing the perfect environment to relax and unwind. The dining experience was exceptional—Magnolia and the Club Lounge both offered incredible food that exceeded our expectations. A special thanks to Tiwi and Mila from the Club Lounge for their outstanding hospitality. Their attention to detail and genuine care made us feel truly valued. Additionally, chefs Haris and Nasrulloh went above and beyond by preparing exclusive meals for us that weren’t even on the menu. Their culinary expertise and personalized service were unforgettable. These individuals made our stay extraordinary and set a new benchmark for hospitality. Out of all the hotels we’ve stayed in worldwide, The Westin Surabaya stands out as the best. We can’t wait to return!
Norhayati
10
diciembre de 2024
Loved many aspects of my stay - beautiful interior decor, clean & spacious rooms, proximity to the shops & the fabulous staff! 😊 The hotel staff are attentive to detail & will go the extra mile, which is especially important since I had an elderly parent on a wheelchair in my travel group. Truly appreciate the efficient transport arrangement by the concierge, the signature welcome at reception, the cute elephant towels by housekeeping and the accommodating staff at Magnolia & Club Floor! I would definitely choose to stay at the Westin again when in Surabaya!
Breakfast was a nice spread of local & international cuisine. However, I would prefer the cooked food to be hotter. Also wish the traffic situation (going back to the hotel in the afternoon) would improve somehow.
Gunarto
9.1
noviembre de 2024
Location, cleanliness, comfy bed, big-nice bathroom, especially the water from the shower area stays in the shower area, easy access to the mall..
The air circulation from the air-condition machine in our bedroom (Executive room), is a bit windy ..., got to turn the A/C off first before sleeping... We only use the A/C from the living room which is cold enough to make our bed-room breezy-cool-air feeling during the night.. Good quality meals from the room service, just a bit pricey ..
Maria
9.1
abril de 2025
Welcoming service is excellent Breakfast choices is a lot n the taste is good The hotel location is connecting to Pakuwon Mall that’s very ideal when we stay here during Eid Mubarak holiday .
Baskara
10
febrero de 2023
You can feel hospitality ambience immediately right when you step out from your car. In my birthday, they even created a tiny surprise by request. I have no complaints for the rooms and all facilities, they are amazing city hotel. And especially, the Staffs, they did a great job and make us feel really appreciated and welcomed.
Only a little improvement for the breakfast menu, the potato wedges, it was a bit overcooked I think. But overall, still, a great experience we had there. Will come back someday.
Mogamat
10
septiembre de 2023
The breakfast was amazing, huge variety to choose from, every staff member made you feel comfortable and made sure you are well taken care of and served upon. The staff in the entire hotel is friendly, from the concierge to the check-in to the cleaners. They made our stay memorable and we will certainly be back.
Stefanus
9.1
abril de 2025
Perfect location, connected to shopping mall. Room was spacious and nice. Perfect staycation with family.
Jacqueline
10
abril de 2024
The hotel is super cleannn, comfortable, the services are super excellent and the staff is very warm and make us feel so special. Dirwct access to pakuwon mall as well. For sure this hotel will be my number 1 favourite hotel in Surabaya.
None,everhthing is perfect
Fanny
10
julio de 2024
We absolutely love everything about Westin Surabaya and we would definitely come back and stay at the Westin Surabaya next time. Best buffet breakfast, well maintained facilities, friendly and helpful staff, great location above the mall.
Fred
10
julio de 2024
Really nice place to stay, room was very clean and spacious. Facilities were great, staff was friendly and breakfast was excellent.
Puntos de interés cerca de The Westin Surabaya
Aeropuertos
Juanda International Airport
9,8miAbdul Rachman Saleh Airport
44,1miAeropuertos
Juanda International Airport
9,8miAbdul Rachman Saleh Airport
44,1miRestaurantes
Magnolia
Cocinas
- Americana
- Cantonesa
- China
- Japonesa
- Tailandesa
- Vietnamita
- Local
- Asiática
- Internacional
Ambientes
- Moderno
Sky Lounge
Cocinas
- Americana
- Cantonesa
- China
- Japonesa
- Tailandesa
- Vietnamita
- Asiática
- Internacional
- Europea
Ambientes
- Moderno
- Romántico
Piscinas
Ubicación
- Al aire libre
Restricciones de edad
- Para todas las edades
Disponibilidad
- Todo el año
Ubicación
- Al aire libre
Restricciones de edad
- Solo para niños
Disponibilidad
- Todo el año
Servicios de The Westin Surabaya
Paquetes de spa/bienestar
Aparcamiento gratuito
Club infantil
Restaurante
Piscina al aire libre
Piscina infantil
Centro de negocios
Wifi gratis
Servicio de habitaciones
Gimnasio
Aire acondicionado
Buffet infantil
Bar
Solárium
Aparcamiento en el Sitio
Habitaciones insonorizadas
Entrenador personal
Recepción 24 horas
Habitaciones para no fumadores
Música en vivo/Actuación
Accesible en silla de ruedas
Sillas/Tumbonas de playa
Ascensor
Vista
Bañera
Pisos superiores accesibles por ascensor
Artículos de aseo gratis
Servicios de The Westin Surabaya
Accesibilidad
Accesible en silla de ruedas
Baño con barras de apoyo
Cordón de emergencia en baño
Pisos superiores accesibles por ascensor
Unidad accesible en silla de ruedas
Actividades
Alquiler de bicicletas
Campo de golf
Cenas temáticas
Clase de cocina
Discoteca/DJ
Música en vivo/Actuación
Aparcamiento
Aparcamiento en el Sitio
Aparcamiento gratuito
Área de estar
Área de descanso
Sofá
Zona de comedor
Baño
Albornoz
Artículos de aseo gratis
Bañera
Baño
Baño Privado
Ducha
Papel higiénico
Secador de pelo
Toallas
Zapatillas
Características de seguridad
Acceso a profesionales de la salud
Botiquines disponibles
Cocina
Cafetera
Hervidor eléctrico
Mesa de comedor
Productos de limpieza
Comida y Bebida
Almuerzos para llevar
Bar
Bar de aperitivos
Buffet infantil
Cafetera/Tetera
Comidas especiales (bajo pedido)
Comidas para niños
Desayuno en la habitación
Fruta
Minibar
Restaurante
Vino/Champaña
Comodidades de la habitación
Enchufe cerca de la cama
Perchero
Plancha
Distanciamiento físico
Pago sin efectivo disponible
Dormitorio
Armario o clóset
Despertador
Ropa de cama
Vestidor
Entretenimiento y Servicios Familiares
Área de juego interior
Club infantil
Exteriores
Solárium
General
Acceso al salón ejecutivo
Aire acondicionado
Alfombrado
Área designada para fumar
Ascensor
Habitación hipoalergénica disponible
Habitaciones familiares
Habitaciones insonorizadas
Habitaciones para no fumadores
Instalaciones para huéspedes con discapacidad
Servicio de habitaciones
Instalaciones de Negocios
Centro de negocios
Fax/Fotocopias
Instalaciones para reuniones/banquetes
Internet
Wifi gratis
Medios y Tecnología
Canales por cable
Radio
Teléfono
Televisor de pantalla plana
TV
Seguridad
Acceso con llave
Acceso con tarjeta
Alarma de seguridad
Alarmas de humo
Caja fuerte
CCTV en áreas comunes
CCTV fuera de la propiedad
Extintores
Seguridad 24 horas
Seguridad alimentaria y de bebidas
Comida a la habitación
Comida entregada cubierta de forma segura
Envases para desayuno para llevar
Servicios
Servicio de despertador
Servicio de despertador/Reloj despertador
Servicios de Limpieza
Lavandería
Limpieza diaria
Prensa para trajes
Servicio de planchado
Tintorería
Servicios de Recepción
Check-in/out exprés
Check-in/out privado
Conserje
Factura proporcionada
Guarda equipaje
Recepción 24 horas
Spa
Baño de pies
Clases de yoga
Entrenador personal
Gimnasio
Gimnasio
Instalaciones de spa
Masaje
Masaje corporal completo
Masaje craneal
Masaje de cuello
Masaje de espalda
Masaje de manos
Masaje de pies
Masaje para parejas
Paquetes de spa/bienestar
Piscina al aire libre
Piscina infantil
Silla de masajes
Sillas/Tumbonas de playa
Spa
Zona de spa/Relajación
Transporte
Recogida en aeropuerto
Servicio de traslado
Traslado al aeropuerto
Traslado al aeropuerto
Vista
Vista
Vista a la ciudad
Vista a la piscina
Reglas de estancia - The Westin Surabaya
Check-in
Desde las 15:00
Los huéspedes deben mostrar una identificación con foto y tarjeta de crédito al registrarse
Salida
Hasta las 12:00
Mascotas
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Restricciones de edad
There's no age requirement for check-in
Toque de queda
Come and go whenever you want
Aparcamiento
Free public parking is available on site (reservation is not needed).
Niños y camas
Políticas para niños
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Políticas de cunas y camas extras
0 - 2 años
Cama extra bajo petición
$50 por niño por día
3+ años
Cama extra bajo petición
$50 por persona por día
The price in IDR has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Tarjetas aceptadas en esta propiedad
Discover,
American Express,
JCB,
Visa,
Mastercard,
Cash only
Esta propiedad acepta efectivo.
Check-in / Salida
Mascotas
Internet
Restricciones de edad
Toque de queda
Aparcamiento
Niños y camas
Tarjetas aceptadas en esta propiedad
Preguntas Frecuentes - The Westin Surabaya
At what times are check-in and check-out at The Westin Surabaya?
Your reservation at The Westin Surabaya includes a check-in time of 15:00 and a check-out time of 12:00.
Is free parking available at The Westin Surabaya?
Yes, there is parking available at The Westin Surabaya. The hotel offers free on-site public parking, and there is no need to make a reservation for parking.
What's the nightly rate at The Westin Surabaya?
Accommodation at The Westin Surabaya starts as low as $256. Rates could differ based on your room selection and dates. Ensure to enter your dates for the most accurate pricing.
What are the room types available at The Westin Surabaya?
The Westin Surabaya offers a range of room types including the Westin Deluxe, Executive Suite, and Westin Club. These rooms are non-smoking and can accommodate 2 adults and 1 child. Bed sizes vary with options of 2 Double beds, 1 King bed, or 2 Queen beds. The room sizes range from 420 sqft to 1044 sqft.
What are the main attractions at The Westin Surabaya?
Guests at The Westin Surabaya can enjoy a variety of leisure amenities during their stay. They can relax and rejuvenate with spa and wellness packages, as well as indulge in massages and other spa treatments at the hotel's spa. Families with children can spend time at the kids' club and the kids' pool. Fitness enthusiasts can make use of the fitness center and even hire a personal trainer. There is also a golf course available for guests who enjoy the sport. The hotel also offers opportunities for leisure activities such as renting bicycles and participating in cooking classes. In the evenings, guests can enjoy live music and performances at the hotel. Additionally, guests can dine at the various restaurants on site, including Magnolia and Sky Lounge, which offer a wide range of cuisine options. The hotel also features multiple outdoor swimming pools, including a pool exclusively for kids.
Does The Westin Surabaya have a pool for guests?
The Westin Surabaya has three pools. Pool 1 and Pool 2 are available year-round and located outdoors, with no age restrictions. Pool 3 is also available year-round and located outdoors, but it is only for kids.
Does The Westin Surabaya feature its own restaurants?
Yes, the Westin Surabaya has two on-site restaurants called Magnolia and Sky Lounge. Magnolia offers a modern ambiance and serves a variety of cuisines including American, Cantonese, Chinese, Japanese, Thai, Vietnamese, Local, Asian, and International. Sky Lounge offers a modern and romantic ambiance with a menu that includes American, Cantonese, Chinese, Japanese, Thai, Vietnamese, Asian, International, and European dishes.
Does The Westin Surabaya accept credit cards and cash payments?
Yes, The Westin Surabaya accepts credit cards such as Discover, Mastercard, JCB, Visa, and American Express. Additionally, cash payments are also accepted.
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