573 reviews
From
$64Pakuwon Mall, Jalan Puncak Indah Lontar No 2, Surabaya, 60216, Indonesia
573 reviews
1/57

Restaurant
Outdoor swimming pool
Kids' pool
Business center
Free Private Parking
Free wifi
Room service
Fitness center
Four Points by Sheraton Surabaya, Pakuwon Indah is a 4-star hotel in Surabaya, Indonesia, located about 5.8mi from the city center. Address: Pakuwon Mall, Jalan Puncak Indah Lontar No 2. The property offers breakfast to start the day on a bright note.
On-site perks include a restaurant, outdoor swimming pool (free), a kids’ pool, and free Wi-Fi, plus a free fitness center and a free business center. Private parking is free, and room service adds convenience. For evening entertainment, live music (free) and a bar elevate the vibe, while a 24-hour front desk and wheelchair accessibility keep things easy. Additional options include meeting/banquet facilities (extra charges), airport shuttle (extra charges), golf course (extra charges), kid-friendly buffet, and kids’ meals (extra charges). Rooms offer features like air conditioning, views, bathtubs, free toiletries, bidets, and upper floors accessible by elevator.
Minimum price starts from $64 per night, and the hotel has 573 reviews.
Two outdoor pools invite sun-seekers: a spacious all-ages pool with a view and a separate kids-only shallow end. The on-site Djaman Doeloe serves Modern Indonesian fare, perfect for a tasty bite before or after a day of exploring. Evening vibes come alive with free live music and a bar, while handy touches like free Wi-Fi, a free fitness center, a free business center, and free private parking help keep plans simple. A 24-hour front desk and room service add flexibility, making it easy to tailor days and nights to the mood of the moment.
For arrivals, meetings, or celebrations, meeting/banquet facilities are available (extra charges). An airport shuttle and a golf course can be arranged for an additional fee, while families can opt for kid-friendly buffet options and kids’ meals (extra charges) to suit younger travelers.
A wide range of rooms includes Standard Room, Deluxe Double Room, King Room, Junior Suite, Premium Suite, and Family options. Each room features air conditioning, views, bathtubs, free toiletries, and bidets, delivering comfortable downtime after full days of exploration. Larger suites accommodate multiple guests—up to eight adults and several children—providing flexibility for groups or extended families.
Closest airports
Juanda International Airport
9.8miAbdul Rachman Saleh Airport
44.2miRestaurant
Outdoor swimming pool
Kids' pool
Business center
Free Private Parking
Free wifi
Room service
Fitness center
Air conditioning
Kid-friendly buffet
Bar
24-hour front desk
Live music/Performance
Wheelchair accessible
Elevator
View
Bathtub
Upper floors accessible by elevator
Free toiletries
Bidet
Show 9 photos
Room
1 King Size Bed
Free wifi
Minibar
Flat-screen TV
Dryer
x8
+
x5
More details

Show 6 photos
Superior Suite
1 Sofa Bed
1 King Size Bed
690 sqft
City view
Private Bathroom
Bathtub
Flat-screen TV
x8
+
x5
More details

Show 6 photos
Deluxe Room, 2 Twin Beds
2 Twin Beds
335 sqft
City view
Private Bathroom
Flat-screen TV
Dryer
x4
+
x3
More details

Show 12 photos
Junior Suite
1 Queen Size Bed
1 Sofa Bed
410 sqft
City view
Private Bathroom
Bathtub
Flat-screen TV
x5
+
x3
More details

Show 7 photos
Deluxe Room, King Bed
1 King Size Bed
335 sqft
City view
Private Bathroom
Flat-screen TV
Dryer
+
More details

Show 18 photos
Room, 2 Twin Beds
2 Twin Beds
More details

Show 19 photos
King Room
1 King Size Bed
x4
+
x3
More details
Show 10 photos
Junior Suite, King Bed
Free wifi
Minibar
Flat-screen TV
Dryer
+
More details
Suite
More details
Bed In Dormitory
More details
Deluxe Room
x4
+
x3
More details
Room, City View
x4
+
x3
More details
9.2
573 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Airports
Juanda International Airport
9.8miAbdul Rachman Saleh Airport
44.2miAirports
Juanda International Airport
9.8miAbdul Rachman Saleh Airport
44.2miDjaman Doeloe
Cuisines
Ambiances
Location
Features
Age restrictions
Availability
Location
Features
Age restrictions
Availability
Restaurant
Outdoor swimming pool
Kids' pool
Business center
Free Private Parking
Free wifi
Room service
Fitness center
Air conditioning
Kid-friendly buffet
Bar
24-hour front desk
Live music/Performance
Wheelchair accessible
Elevator
View
Bathtub
Upper floors accessible by elevator
Free toiletries
Bidet
Accessibility
Entire unit wheelchair accessible
Upper floors accessible by elevator
Wheelchair accessible
Activities
Golf course
Happy hour
Live music/Performance
Nightclub/DJ
Tennis court
Themed dinners
Bathroom
Bathrobe
Bathtub
Bidet
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Walk-in closet
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Food & Drink
Bar
Breakfast in the room
Fruit
Kid-friendly buffet
Kids' meals
Packed lunches
Restaurant
Special diet meals (on request)
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Express check-in/out
Invoice provided
General
Air conditioning
Carpeted
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Heating
Hypoallergenic room available
Interconnecting room(s) available
Room service
Internet
Free wifi
Kitchen
Dryer
Electric kettle
Living Area
Desk
Sitting area
Sofa
Media & Technology
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
BBQ facilities
Parking
Free Private Parking
Physical distancing
Cashless payment available
Room Amenities
Clothes rack
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Fitness
Fitness center
Kids' pool
Outdoor swimming pool
Transportation
Airport drop-off
Airport pickup
Airport shuttle
View
City view
View
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
Age restriction may apply
Free private parking is available at a location nearby (reservation is not needed).
Child policies
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
3+ years
The price in IDR has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cash
Visa,
Discover,
American Express,
JCB,
Mastercard,
Cash only
This property accepts cash.
At what times are check-in and check-out at Four Points by Sheraton Surabaya, Pakuwon Indah?
Four Points by Sheraton Surabaya, Pakuwon Indah welcomes guests for check-in at 03:00 PM and the departure or check-out time is set at 12:00 PM.
Is vehicle parking offered by Four Points by Sheraton Surabaya, Pakuwon Indah?
Yes, parking is available at the Four Points by Sheraton Surabaya, Pakuwon Indah. It is free and located at a nearby private location. No reservation is required for parking.
How much does a stay at Four Points by Sheraton Surabaya, Pakuwon Indah cost?
At Four Points by Sheraton Surabaya, Pakuwon Indah, prices have a starting point of $64. It's essential to note that rates might adjust based on room choice and your stay dates. Input dates for accurate rate checks.
Which room categories can I book at Four Points by Sheraton Surabaya, Pakuwon Indah?
The Four Points by Sheraton Surabaya offers various types of rooms including Junior Suite with 1 King bed, Premium Deluxe with either 2 Single Beds or 1 King bed, and Deluxe Guest rooms with either 1 King bed or 2 Single Beds. Smoking is not allowed in any of the rooms. The room sizes range from 269 sqft to 409 sqft. Each room can accommodate 2 adults and 1 child.
Where can guests find entertainment in Four Points by Sheraton Surabaya, Pakuwon Indah?
Guests at the Four Points by Sheraton Surabaya, Pakuwon Indah can spend their time enjoying the leisure amenities offered by the hotel. They can relax and take a dip in the outdoor swimming pool, which also has a shallow end and offers a view. For families traveling with children, there is a separate kids' pool available.
In addition to the pools, guests can also unwind and enjoy live music and performances at the hotel. There is a bar where guests can grab a drink and socialize. For those who want to stay active, there is a fitness center available.
Guests can also explore the surrounding area by renting bicycles, taking bike tours, or going cycling. BBQ facilities are also available for guests who want to have a cookout.
When it comes to dining, guests can enjoy delicious Indonesian cuisine at the on-site restaurant named Djaman Doeloe, which has a modern ambiance.
Is there a swimming pool at Four Points by Sheraton Surabaya, Pakuwon Indah?
The hotel has two pools. Pool 1 is available year-round and located outdoors. It does not have any age restrictions and features a shallow end and a view. Pool 2 is also available year-round, located outdoors, and is restricted to kids only. It also has a shallow end.
Is there an in-house restaurant at Four Points by Sheraton Surabaya, Pakuwon Indah?
Yes, the hotel has a restaurant on-site called Djaman Doeloe. The ambiance of the restaurant is modern and it offers Indonesian cuisine.
What methods of payment does Four Points by Sheraton Surabaya, Pakuwon Indah accept?
Four Points by Sheraton Surabaya, Pakuwon Indah accepts several payment methods including cash, Mastercard, American Express, Visa, Discover, and JCB. So, you can pay with cash at the hotel.

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