The staff were extremely friendly and helpful.... from the managers and reception, the restaurant staff and especially the room cleaning crew who were all so flexible and attentive. Room was great and imo unbeatable location for our needs.

Breakfast menu could do with a little more variation as we had a long stay , although we were always asked if we had any special requests or suggestions.

Location was really close to the main road and center of activities. Staff were helpful and warm. Room was nice for the price.

Lobby was hot due to aircon was turned off when we arrived in the afternoon. The shower door was not designed to avoid the water to leak out. So the floor was always very wet after shower.

The hotel fulfil my request to have 2 rooms adjacent to each other with connecting door too. Check-in and check-out process are quite simple and all hotel staff are friendly and helpful. Swimming Pool is clean, but the children play room looks like a nursery and not too clean and bright. Breakfast is various and good.

There is very limited notification on how to enter the Hotel area as it is behind Novotel, so we have turn around twice until we noticed that the entrance is just next to Novotel entrance and before the other hotel entrance after Novotel. Ibis needs to put bigger and noticable signage near the entrance.

We’re in Solo for our daughter’s wedding. The hotel is clean, at good location and has everything we needed. All staff we met are all friendly, helpful, polite and attentive. We would like to thank these special team members who have done their extra efforts to make our daughter’s special day even more special: * Bintang from Food & Beverage Department, who helped us preparing special amenities in the room for the newlywed. * Yonathan and Anne from the Reception, who helped us organizing the special bed set up for the newlywed.

The only improvement feedback we would like to share is about the top floor rooms. We’re assigned in Room 1141. The room was very noisy and we could feel that it was vibrating. The Engineering team came to check but nothing he could do because the noisy was from the AC compressor located on top of our room. Thanks to Yuan, the Receptionist, who acted fast in changing our room to the lower floor in Room 932. The new room was much better and quieter.

The path to Novotel, which is between the pool and the waterfall was often slippery and wet. The wall next to the pool needs to be made a little higher to stop the water splashing over the path

Great location, exceptionally helpful and flexible staff, good variety for breakfast, cold aircon and hot showers. Could not fault anything.

Location , walking distance to convenience store and popular restaurant ( sate kambing Pak Manto) Comfy bed I was having trouble with television and shower, but it was quickly resolved

Wifi wasn't working at my room (11th floor)

The staffs were helpful and communicative throughout my whole stay. The location is also superb, with the lobby is thoughtfully located so that the ambience still calming and welcoming while still being accessible from the main street.

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I didn't get with breakfast package. The location is superb, not far from the train station and toko oleh2. I got a very clean towel 👍🏻

maybe the sanitairs need to be cleaned more. The toothbrush is too small and too soft. On the 1st day, my neighbor next door was very noisy, their children screamed and knocked on the walls, but the next morning they had checked out

Me and family always love to stay in this hotel. The swimming pool is great! The spa was excellent! Wanda the spa therapist was amazing. I had an evening massage and enjoyed every minute of it. I’ll definitely come back again.