We love this hotel. Unlike many older hotels at high altitude in Indonesia, this one is very clean and fresh, with no mold, with young, energetic staff who are out to please, surprisingly good breakfasts and dinners, refreshing hot water in the showers, stunning views and relaxation spots under pavilions by the serene Lake Toba. This is probably the best place we've ever found to de-stress, chill and renew one's self after busy seasons of work. The owners are very friendly and responsive. When we stayed a year ago we suggested they provide kayaks for guests in the future, and they complied with our suggestion, getting a tandem, a single and a paddle board. They also added a beautiful infinity pool by the lakefront with a kiddie pool.

Hard to say. Juma Cottages is pretty ideal--especially for the price point. Perhaps a light over the bathroom sink would help a bit. And sometimes I'd like to have a small frig in the room to keep cold cokes that I might want to buy at the local grocery shop. But these are very minor things. Jima cottages does a great job, so it's very hard to find anything that needs improvement.

Beautiful views just next to the lake and amazing gardens. Staff was friendly and readily available to help with any or everything. Helped us get a cab last minute to and from the airport KNO and also help us book the excursions. Breakfast was good and generous quantity. Rooms were nearly renovated so we’re very clean and did not smell bad as you would expect from an island room

Toilets could use some more toiletries; badly was and shampoo were more water than anything. Location is a bit away from the main tuk tuk town so you need to walk a bit (not complaining as it was just a 15min walk)

The location was great and the rooms were comfortable and clean. Staff were very pleasant, friendly and helpful.

I stayed at Juma Cottages by Lake Toba, and it was an unforgettable experience. The staff were all incredibly humble, welcoming, and accommodating, but Intan, the receptionist, truly stood out. She is such a warm and friendly person, always going the extra mile to ensure guests are comfortable. Intan was not only knowledgeable about the local area but also gave us excellent recommendations for things to do. One thing that really impressed me was her attention to detail—Juma Cottages doesn’t have universal charging sockets, but Intan personally went out of her way to purchase converters for guests. She lent them to us, which made our stay much more convenient. That’s the kind of service that made our time there so special. The cottages themselves are set in a stunning, scenic location, with a beautiful pool right next to Lake Toba. It’s so peaceful, with the soothing sound of birds chirping during the day. Honestly, it was hard to leave the cottage because it felt so tranquil and relaxing. The food at the cottage was delicious and reasonably priced, which was a nice bonus. As a small precaution, I’d recommend carrying mosquito repellent. While I personally didn’t experience many issues with mosquitoes during my stay, there were a few around, so it’s better to be prepared. Overall, Juma Cottages provided a truly memorable stay, and Intan’s exceptional service made it even better. Her warmth, helpfulness, and care for the guests really set the place apart. I highly recommend staying here!

I liked everything. The first of many positives was the owner coming to pick me up at the dock. He came back because I had a big suitcase. After spending one night at Juma Cottages, I extended my booking for one more week. It was a perfect place to relax and enjoy the peace and tranquility of Lake Toba. I strongly recommend Juma to anyone.

There was not one thing not to like. Everything was exceptional.

Wonderful cottage on the lakeside with a beautiful open view of the water. As it has only just opened before covid, everything is still almost new. Both the family room with 2 King-sized beds and the bathroom were very spacious. The construction and the furniture are of nice quality. The owner is a very nice and helpful person, who speaks a very good english. On an island that has known its glory days, and where most hotels haven't been renovated in a long time, this cottage is an excellent yet affordable choice.

As European tourists, the only thing that disturbed us is that they allow big groups to party and karaoke from morning until late at night (around 11pm). We would've wanted more quiet to relax next to the lake.

Superb and relaxed accommodation at the lake a little outside the center of Tuktuk. Nice seating options outside on the terrace and in the garden. Rooms are very clean. Staff is very helpful and attentive and offer many different services: - They helped us with a transfer to the airport - They rent out scooters - They have a laundry service We also tried a jetski for an hour, super experience. Last but not least, the food is simple but very good quality and tasty. The ferry from Tigaraja harbour in Parapat stops directly at the quay of the accommodation. Highly recommendable! Would stay again.

Absolutely nothing

Location, spick and span rooms and compound, beautiful view from the room and balcony, quiet and tranquil. Staff very friendly and helpful. The owners, a couple, live there and are extremely helpful. A small restaurant that serves local delights like mee goreng and nasi goreng. There are other choices too. Had delicious banana pancake, omelette for breakfast. I loved the peaceful environment, a bit away from the very active touristy locations where most hotels are located in Tuk Tuk.

Some suggestions: Since this is not an air-conditioned cottage, ceiling fans ( since the rooms are big, need 2 😊) would have been nice. A stand fan is provided though. The idea of course is that it is cool by the lake. Just that sometimes it can get a little hot, mainly afternoons. A pair of hand towels and a hook or a bracket near the basin to hand the hand towels would be nice.

The staff that worked there are lovely. The room was lovely and clean, and it had great views. Really lovely location for a relaxing holiday, but it's a little far from anything else if you don't have transport.

You need to go elsewhere to find someone to help with booking transport around Lake Toba and to leave the island. If you're a foreigner, they will charge ridulous prices for tours around the island and overcharge you for the ferry to Parapat.

Gorgeous large room, with the most stunning view. The two owners were super kind, they also dropped us off at the ferry early in the morning. Very nice and quiet location on the lake, we even rented some sups there!

-We hadn't received a message before arriving, and we had read in the reviews about a pick up so we weren't entirely sure. When we arrived, we didn't really get any info from the reception (about wifi, scooter rentals, if there's a restaurant on site etc.) so that could improve a bit. The owners were very friendly and informative though the next morning! -The walls are very thin, so we could hear our neighbors conversations. -I would say the price was quite high, the quality of the place was amazing but the communication from the getgo could be a bit better for that price:)