Like the location as it is near to Dr Wessels gate and close to eating places. The family room was a decent size to accommodate 4 pax. Breakfast was a decent spread.

I had an issue with the cost charged and had to liaise with booking.com as the hotel staff was unable to assist. So it was quite upsetting.

The location is right in the heart of town, so you're close to everything. There's a supermarket just steps away, which was super convenient for quick snacks and essentials. Plus, the shuttle bus to the airport and the Showhotel shuttle picks up right in front as well, making it super easy to get around. The helpful staff made our stay even more enjoyable.

The room itself didn’t quite live up to expectations, especially considering the price. It felt pretty basic – nothing special at all. I was surprised that there were no facial tissues or even a bathroom mat provided, which seemed a bit off for the price point.

Breakfast was very good.

We arrived early however couldn’t check in unless we paid an extra fee. Didn’t make us very happy given others who paid extra did check in just after us. Given it was off season but extremely cold was still made to wait. However after 4 hours they said they upgraded us? The hotel had a taxi booking system however it was complete chaos when people were trying to get to the airport & ship terminal. Just as we decided to walk in the snow conditions a bus turned up & took us to the ship for half the cost. The hotel really needs to sort it.

Keeping in mind that there are only a few hotels in town, all things considered, this place was decent. We booked a room to sleep 4 (2 twin beds and two bunk beds that drop down from the wall). The staff was excellent and hard working especially the housekeeping staff. Really exceptional. The breakfast was very good. We loved the breads and cakes and while the selection of hot and cold items was small it really hit the spot.

The room itself needs some renovation (the bathroom in particular where the temperature of the sink was hard to control and depended on whether someone in another room was talking a shower and the state of the room's shower mixing valve (voodoo plumbing ;)). Most of the time it wasn't an issue.

Great Staff, location, comfy beds, pool on site, breakfast included, sledge for kids available, free coffee/tea in lobby, plan of the town available together with the excursion leaflets.

Food was not great (dry, often tasteless, expensive), no carpet on the scratched floor (room), lots of large groups of noisy one-night-stay tourists, we were unlucky to come down to pool/sauna to a group of young men occupying sauna and popping out from time to time to drink alcohol in glass bottles/glasses on the edge of the pool and listening to own music out loud = a bit disturbing especially if you are with children; unable to relax as planned)

The hotel is conveniently located in the centre of Kirkenes with easy access to shops and restaurants. We arrived early but the lovely receptionist was extremely kind and welcoming. Not only did she find us a room with a beautiful view but we were also allowed to check-in ahead of time. Breakfast was included and it was absolutely delicious with so many options from which to choose. All the staff we spoke to were friendly and helpful and we thoroughly enjoyed our stay.

The Scandic hotels chain has its standards and at Scandic Kirkenes you will find everything you would expect from this type of hotel. The breakfast was delicious, with a variety of options. The city view from the room had a lovely Norwegian landscape. The town is quite small, so all the places are nearby anyway. Might be a bit pricey considering other places but you are paying for the expected level of comfort.

It's not about hotel that much but be aware of the currency exchange rate when you book and pay at the property. The amount charged did differ from the one I had in my reservation on a date of booking which made me pay almost 10 EUR more.

This was a great little hotel in the center of the small city. Our room with twin beds was plenty spacious and it was a real bonus having a bathtub with amazing hot water. WiFi was good. Breakfast had a variety and was delicious - plenty of good coffee. :) As we arrived by ferry, we were there too early to check in but it was easy to leave our luggage in a big locked storage room and wait in a very nice lounge area before an afternoon activity. Normally the bus stop from the harbor and to the airport stops right by the hotel - but we arrived the night of a sled dog race into the city center, so the bus was re-routed to stop on the Main Street below the hotel about 2 blocks away. I would absolutely stay here again.

Hotel was great but we needed gluten free and there didn’t appear to be a choice for that in the restaurant for dinner. Breakfast wasn’t a problem. However this was the case for most of the food we could find online, so not unique - just a heads up. We ended up with things for dinner from the nearby Joker.

Kirkenes is a lovely little town and Scandic is close to main square and the surrounding houses. Not far from the Hurtigruten Port and was a great place to stay for one night pre-cruise. We could have happily stayed longer 😊A taxi from the airport with the lovely Rals, a walk around town is easy and educational. Scandic restaurant was very good, delicious seafood chowder and breakfast was astonishingly copious in variety and quantity. We enjoyed our stay very much.

Nothing at all, very comfortable and enjoyable stay…Northern lights from our hotel window was a fantastic surprise.😁

Excellent breakfast, good location close to everything and quiet room with comfortable beds.

Too little staff by the reception desk during busy moments. There was only one person and it seemed that this person was responsible for the reception and the bar. We were waiting to buy some drinks to our room because there is no minibar in the room. But there was a note in the room saying that guests can buy drinks from the lobby. We waited by the bar but no one came because there was a big tourist group at the reception. We got our drinks from the local shop which is next to the hotel.