1. Communication. Before arrival, an e-mail was received with a link to the guest account, where you can perform online registration, see your ordered services (procedures, meals, etc.), and you can also make various service orders online, there is all the information about all the hotel service. Very modern and comfortable. You will also receive a link to an information brochure in various languages ​​in the e-mail. Once again, you will receive all the information on paper when you arrive at the reception. The staff is very nice and helpful. 2. The hotel is in a very good location, near the park and the main pedestrian street with shops and restaurants, cafes. The hotel is beautiful, cozy, tidy, spacious. 3. Pools and other. The pools are clean, tidy, spacious, although there are many people, you don't feel like you're in a crowd, there are enough sunbeds by the pool, you can rent bathrobes and pool towels at the reception, it's very convenient. We tried the Roman Irish rout procedure with various saunas and pools, we really liked it, the woman who provided this service was very kind and friendly. 4. Room. We lived in a Family room, with a living room, 2 bedrooms, 2 bathrooms and a huge terrace with furniture and a hot tub (with lighting, wifi, speakers, you can play musicfrom your phone). The view from the terrace is excellent, to the Euganean hills, all rooms have access to the terrace. We liked everything so much that we additionally booked a late check-out. Bar to room service is very reasonably priced. 5. Food. The price included breakfast, the variety is really good, both food and drinks, nice staff. You can also order lunch and dinner, but we ate in the city. 6. We were very satisfied, the price-quality ratio is excellent. I recommend it

Very clean, no complaints, I loved the balcony and the inside and outside pool area! We started with a little incident bc our room wasn’t ready when we arrived but they changed the room number immediately. It was a nice stay!

Overnight during a multi-day bicycle trip. Abano Terme itself is a bit of a declining spa, whose glory years are rather behind it. The hotel delighted us with very large rooms and a spa area open until late in the evening. Breakfast very plentiful with a diverse selection of dishes, definitely above Italian standards. Staff very friendly helpful. Recommended.

Nothing at all.

everything was phenomenal. The pools are fantastic, clean, the water is beautifully warm. Breakfast exceeded my expectations.

the pillows are too hard for my taste

Everything was excellent—only good things. It is not my style of preferred hotel; this is why I am not giving a 10-star. But I gave the highest note on all of their services.

Not really my style. I like a boutique, small and personalized. This is a lovely well, serviced big hotel. The mistake is probably mine in the act of choosing. Not of the hotel.

Pool and terme facilities were great. Parking was fine. Daily room service was great. Breakfast was excellent.

The beds were old and worn out. Need to be replaced.

A great location, comfortable hotel with extra-large rooms. With a pleasant wellness area and a generous breakfast. I recommend it to everyone.

Very friendly staff, very large room, nice spa area

Some repair work to be done to basins in Spa, no bathtub in room

The hotel is great! The staff are amazing they make you feel welcome. Every staff was incredibly generous and polite.

Check out is 1000 and they charge for parking.

The thermal pool, the service by everyone in the staff we met. Good environment and a great experience. The room really good.

Get the breakfast better please! scrambled eggs were some of the worst I have tasted, cereal was clearly a cheap one. More variety certainly needed. Staff was very good and servicing.