Would have liked better notification of the days the restaurants closed

Well kept grounds, The Signature Level area of the resort was calm and secluded. The separate checkin area was welcome. Have a separate breakfast area was a huge benefit. Cocktails were lovely and the Spa/Hydrotherapy/ sun terrace were amazing.

It was difficult to procure restaurant reservations although the concierge was very helpful and we were able to eat at the Thai and steak restaurant on our three night stay. Food was not fantastic, but it was very good especially for all inclusive. The Portofino for lunch does have a separate Signature Level dining area, but we were never able to order ala carte. We just aren’t buffet people.

Absolutely great hotel! Didn't regret that I chose it at all and had a great premium experience. Very cozy and nice bungalow, close access to the sea, good pool with a lot of place around, absolutely fantastic food.

I have just 2 small points to mention: hotel room size on site is counting quite sizable bathroom. When I was booking 23 sq m room, I was expecting different size of the accommodation. In reality the room was small, the bathroom was of great size. In general I have a point on this and try not to chose small rooms below 20m, therefore it was a disappointment. However, I have to say next day I didn't care about it already, as the room was wisely planned and was very cozy. 2nd: this is the first hotel in my experience of such a high class, where you need to pay 20 euro to go to sauna. Never ever faced this and don't think this is normal, if you buy premium level at 5 start hotel.

It was quiet, beautiful and the staff was very helpful

The dining choices were unfortunately very limited, they have three main ala carte restaurants at night but they rotate what is open- so the capacity of guests is too much for the dining options. Buffet dining gets a bit tiresome three meals a day and we were not able to try the Asian restaurant- that and they hosted a wedding party at one of the two available restaurants so no normal guest was able to dine. The spa was also very anti-climactic- there were not separate facilities for men and women and the treatments were very expensive and not professional.

Great expansive territory with good facilities. Staff was amazing, especially guys who works in the beach bar : Gabriele Fumoso, Antonio, Lorenzo. They were friendly, professional and helpful! Great guys!

Restaurants booking system is not great. More restaurant capacity might be needed to enable people to get their desired bookings

The staff were amazing and the staff below were exceptional Christina Gatto Catarina on customer service Roberto Sarlo Mabel Shimako Angelo

Signature level was good but evening dining was limited with a la carte dining always booked up Evening buffet was like a canteen

Everything was great! The staff, the food, and the facilities. The room was clean and beautiful

It’s a resort and they have everything you need, you’d need a car to get around if you want to visit nearby cities.

Hotel grounds excellent ! Staff extremely professional and courteous. The signature level package is a must for peace and tranquillity.

Eldorado restaurant was full for the week and not too much red meat variety.

Staff was extremely friendly and went out of their way to ensure you had a pleasant stay

Super friendly staff, excellent service and facilities, great food, beautiful beach and magnificent garden!

Nothing!