The pool was closed due to the time of year, but the spa was open and what a great place to go and relax. The general hotel facilities are really good and the staff are all happy to welcome & help in any way. This is a fantastic retreat away from the busy city center.

The location of the hotel is up a hill and away from the coastal road, and i did'nt see may places to walk to or eat in. The hotel resturant has very good food & drinks menu, although it is expensive. especially as their is not many alternative places to go within walking distance.

The garden was really nice and we liked the spa too. The staff of the hotel was extremely helpful and polite in every department!

The breakfast could have been a bit more healthy by adding some salad and some vegetables. I expected a bit of variety each day and not every day the same thing. E.g. scrambled eggs one day and fried, poached or boiled eggs on another day. Some parts of the hotel (toilet in the basement) were not clean enough, sticky floor etc.

Very good restaurant for dinner. Comfortable room, but overlooking entrance to hotel, so some noise from there. Lovely garden area and pools to be used during the season. Was sorry not to try the spa!

Construction work was taking place on the hotel entrance driveway so that was noisy and intrusive. Breakfast was disappointing on second morning as items had been finished and not replenished. Bathroom door was squeaking and needed oil!

We are coming often here, so Its still same. Nice hotel in nature,nice spa, pool very nice And hot temperature. I think breakfast is now a bit better than before. Was good.

We didnt like that you have only 2 hours per day in spa, Because if someone is inn house guest it should be posible to come anytime and for how long they want. I understand guests who not stay in hotel that they should pay and come only for two hours . But for exclusive inn house guests who has always only vip master suite etc should be entramce of spa anytime automatically thing. Also was pitty that we wanted stay for little time in spa after our check out But it wasnt posible here and in other hotels is normall thing. That you make check out , you wait your flight for example so you can wait and spent your time in spa. So they should simple much more better treat customers.

The sauna and.pool facilities were very nice, relaxing and maintained. I visited in May, not peak season so it was not crowded making it ideal and easy to book and have your own space. Most of the facilities outside were closed due to rainy weather duing my stay, so cant comment on that. Its an old hotel and some decor are outdated. Overall, pleasaent quiet stay that was ideal for business trip. Restaurant was convenient and the food was good.

The decor and odd open unused space was very outdated.

Very spacious place and room, breakfast was very good. Facilities (e.g. pool) looked nice but we did not use them as it was a short stay. Clean room and very late (after midnight) check in was not a problem. We saw that there was kids club and activities but we did not use them.

Common spaces looks a bit old and too empty

We always stay at Villa Maria when we come in Winter to Francavilla. Hotel Staff amazing Great breakfast We had a big room Wi-Fi

I liked but to improve: Spa staff: they complained about my daughter but kids staying in the hotel can have access to the spa from 9 to11 + they didn’t give us all the instructions on where put the towels spa is nice but need a renewal

This is our third visit and everything was as good as previously. The staff members were incredibly helpful and pleasant.

A very small point, but the outdoor pool was closed on the 10th September and we stayed at the end of September. The weather was 25 degrees plus and it would be nice if it could remain open until the end of the month.

The Spa was lovely and the services were great. We liked the docce esperienziali and the opem air hydromassage pool. The sea sight is just stunning.

We went there for our honey moon and perhaps we could have been given some spevial treatment for the special occasion.

The main pool is excellent. Just a shame it closes between 130 and 330pm each day. The front desk staff were very helpful. Room was good. Clean and the housekeeping service was good.

The in house restaurant is devoid of any atmosphere or character. The food was OK, but such a dead space to eat in. Spa something and nothing. OK for a bit, but nothing to get too excited about.