Charming hotel located directly in centre of all the action, convenient (public) car park underneath hotel, in-house eating was spectacular with local events incorporated into dining menus - food was 5-star, chefs provided exceptional culinary experience for us. Staff very friendly and helpful, and made us feel very welcome. Room view was fabulous, short walk to/from ski lifts.

Wifi could have been better :)

We found the facilities comfortable and inviting, and the staff all very polite and friendly. We were most impressed with Jolanda who assisted us with our bags at checkin, at the bar and throughout the two days that she was on duty. Extremely attentive, helpful and polite. We also wanted to thank your breakfast and waiting staff for their work to feed our large group each day. Mr Eggs and Bacon (we named him this as he constantly supplied these at every request) is a very good waiter.

The small, slow elevator to traverse levels with baggage.

Our upgraded room was exceptional. Location was perfect and central. The half board menu was also exceptional and the menu changed daily. Spa and pool area was a daily must with sauna, cool room, spa pool, wellness rooms and juices. Restaurant and hotel staff were friendly and accomodating

The room we had before our upgrade had no hanging room for clothes T

Location, parking accessible, the spa was incredible, very friendly staff

Other guests' kids all over the place, from the restaurant to the spa. Nobody did anything to control them when they were screaming or playing disturbing other guests. If this is a place to relax, kids should behave in a certain way

Mostly the location and the service was always kind, attentive and all our requests were met promptly, making us feel very welcome.

SPA was very good but the pool is a hydro therapy pool not a swimming pool. Treatments were good and steam, sauna and relaxing were all good. Location of hotel is good for the lifts. Staff are friendly. Food is good

The bar area lacks atmosphere. There is only 1 small lift for the hotel. Parking is expensive

Close to the lift, center of village, room with a view, excellent spa, excellent stairs to the ski room, perfect breakfast, cordial staff, good price

Nothing

A very nice and cozy hotel with excellent food and friendly staff - personnel is very friendly and welcoming. located very close to 3 different chairlifts, close to shops, but very calm. would definitely recommend.

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I would like to write, that your service to us guests was absolutelly stunning, especially the gastronomic service for people with celiac disease and other dietary restrictions.

Thanks for the warm attitude and see you again next winter. I can't wait to enjoy the spa and cozy rooms.