The location is near the sea and very convenient to go to the beach. The staff are very helpful. We have a lot of luggage and the staff helped us with it. The parking is within the hotel and very safe. The environment is very quiet during night and the breakfast is very tasty. They have a great selection of cakes. Everything was perfect! Love to come back again❤️🌷👍

Maybe open the windows when no guests are in the room to ventilate.

The hotel has a great location, just about 200 m from the waterfront, but a bit off from the main road, so that overall there are no noises from cars and traffic. The rooms are comofrtable and very clean. The breakfast buffet offers a very wide choice and good quality! The staff that welcomed us when we arrived at night was also really helpful and kind, we really appreciated that.

The furniture in the rooms is not super new.

The staff was lovely and friendly, very warm people that couldn't do enough for us The hotel is literally at 200m fro mthe beach, the balcony is seafront. Rooms very clean and cozy, with big wardrobes and hangers for the clothes. Towels changed every 2-3 days, very comfortable mattresses and choice of pillows: one soft, one firm (memory foam). The breakfast is great, with a choice of cakes and pastries handmade and fresh, or on request made at the moment. I loved staying there. There was not a restaurant but they have agreements with very good ones in the city center (10 mins walk) and you can have a very good discount on your meal. They can also book the tables for you at the reception.

The hair dryer in the bathroom was working, but maybe needs to be updated with a newer model, but that's about it.

Hotel Miquela is a fantastic hotel, perfect for families. The breakfast is exceptionally good for Italian standards. Everyone was extremely accommodating and friendly. We had a great time and would love to come back. It’s just 20 meters from the beach, and the city is also close by.

Location/price. Personal was nice

The room size was super small. The room could be cleaner. We found sand in a bed. Breakfast was delicious but you have to wake up early or you won't have the same choice of food. They didint refill what was eaten.

The location of the property is perfect as we could walk to the beach and to the centre of town. On-site parking was a bonus. The hotel staff was very friendly and provided a great breakfast. They gave us great recommendations for eating and swimming. Not only did the they help book meals for us but we got discounts because of them.

Nothing. All was good.

Traveling with my husbands and another couple. We are all American and beyond basic greetings...only speak English. Front desk did a great job communicating with us. I accidentally booked one more room than I needed. He worked with booking.com to get me a full refund. Night help was engaged and informative. He was a self-proclaimed whiskey expert, which we enjoyed. We booked the "Jack and Jill" bedroom on the top floor, had gorgeous views of the water and the mountains. Balcony was a delight. Room was spacious for Italy and had everything we needed. Walking distance to our restaurant reservations and the beach front. Free breakfast in the morning was an added bonus. Also, there is gated parking. Highly recommend!

Bed linens and pillows could have been better quality. 4 pillows instead of 2. There is no lift--so keep that in mind. Attendants are happy to carry luggage. Town is quiet, closes down early. I suggest to stay in Massa (for the price) and play or shop in Forte dei Marmi which is the town it borders, cute downtown...fancy shopping.

Welcoming staff. Spacious room. Quiet during the night, until woken by noise from neighbour.. Great location.

Pillows were too hard for us, even the other ones on the cupboard. Noise from neighbour's bathroom water pipes woke us. Would prefer to serve ourselves breakfast rather than be served.

Personnel: friendly and supportive (4/5) Room: cozy and small (4/5) Breakfast: plenty of options (3/5) Parking: private (4/5)

Breakfast: a bit strange that it’s a Swedish table, but you need to ask the staff to put a piece to the plate. Nothing bad, but awkward.

Staff very friendly, breakfast very good, location, room size. Clean.

Very noisy at night, rooms not sound proofed could here other guests in thier rooms next door etc.