The staff was very nice and attentive. They ordered pizza for me, and when I had an issue with my bathroom sink, they immediately went upstairs to fix it. They are pet-friendly and welcomed my dog warmly. It’s also close to the airport—I walked there with a 23 kg suitcase, a backpack, and my dog. It wasn’t an easy walk because it was very hot that day, but it was still close enough to walk.

You can hear everything through the walls from the other rooms. The good thing is that people respected quiet hours, so there wasn’t much noise late at night. However, if you’re coming straight from the airport and trying to sleep at a random time, it might be an issue.

The location to the airport absolutely perfect for late arrivals or early departures. An easy walk of perhaps 8 minutes. We arrived after ten pm and found our way easily and without any worries about safety in spite of the time of night. The check in quick, the room adequate and dark and quiet with a firm comfortable bed, but a great positive surprise was the breakfast which had lots of healthy choices and plenty of good coffees. I can not understand how this hotel receives such low ratings. We will be back on our return to Sydney as we have an early flight booked.

We booked this hotel because of its proximity to the airport and in spite of not so good reviews. I would like to make the point that the reviewers need to take the purpose of their choice into account when writing as of course the location is not scenic or even attractive, but in terms of why you booked the hotel its location could not be better if you wanted to be able to walk to your hotel thus not paying a taxi fare.

The proximity to the airport is excellent. Car parking is available on site. The room was fairly spacious and the beds were very comfortable. Nice supply of products in bathroom. Blankets and extra pillows were in the wardrobe.

The restaurant was not open for dinner, which was a great disappointment. On this occasion I forgot to request a quiet room when booking. The room we were allocated was at the front of the hotel facing a very busy road/dual carriageway with all night traffic. After a glass of wine we slept soundly, despite the traffic!

We stayed here for one night to be close to the airport as my friend had an early morning flight and it was perfect for this as the airport was only a short 5-10 minute walk from hotel. The streets on the walk from the airport to the hotel were well-lit so we felt safe walking there at night and in the early morning. The room was spacious, clean, and comfortable. Toiletries like soap, shower caps, etc. were provided to us.

We found the city tax to be quite high. There was also a lot of noise in the morning from other guests walking around and talking loudly, but this wasn't the fault of the hotel itself.

Convenient Location with access 24/7 . A hotel close to airport with friendly staff, very clean, rooms simple but lots of bathroom towels and freebies ! The breakfast is very good . Overall, we stayed twice on arrival and departure from Napoli Airport. Far better than trying to deal with the hassle of getting to and from Napoli Airport on the day of the flight !

The property is fine ....no issues really . The main road to cross to it, and the 15 minute walk from the Airport can be a challenge but like all of Naples crossing roads requires bravery at times !

We booked because of the location - staying one night on arrival in Naples and again the night before departure. Location is excellent for the airport which is a short walk away and if you are picking up a hire car the centre is even closer. The location suited us perfectly. The room was lovely and clean which a great bathroom and honestly the best shower I have had in a hotel for a long time! Staff at check in and department were lovely and welcoming.

Location was excellent right next to the airport and as we landed very late ideally located. The waitress at breakfast was delightful and most helpful. The rooms were very clean and well stocked with toiletries for an overnight stay so we did not have to open our bags!

Though close to the airport with heavy bags we had to walk as the local taxis would not take such a short fare.

Close to the airport! We walked to the airport for dinner, and back again with our suitcases early in the morning and didn’t have to worry about getting a taxi. Very clean rooms and polite staff.

The neighborhood does not look that great. The building next door is closed down and there is trash blowing around. If that could be at least swept it might make it look better?

Due to an early flight and need to return a rental car, we left Sorrento early and booked a room here because it is very close to the airport and the car rental return. The hotel looks shabby from the outside, which mad us nervous, but the inside was very clean and updated and actually better than the hotel we stayed at in Rome. There is also a nice restaurant/bar area attached. Very close to the airport. The girl at the front desk (Cinthia?) was the most helpful person we met in our 2 weeks in Italy, answered all our questions cheerfully and was so helpful. She arranged for a taxi to come at 4am to pick us up (could have walked but we had a lot of luggage).

Maybe update the outside.

Located close to train station, elevator, easy quick access to room, breakfast available, room was spacious, clean in room and in hallways.

Bad neighbor at night, not safe to walk around by yourself, but gate on door for security which was good, only one key was given but on request they gave us another, bathroom was small and not easy to move in,