All the staff at the hotel, including those at the reception (particularly Mr. Bassam Ben Attia and Mr. Fathi from Zarzis, who were very welcoming and super friendly while being very professional), restaurant, animation team, cleaning service, pool, and beach, were outstanding ! They treated us with exceptional politeness, genuine smiles, and a high level of service. The hotel itself is beautiful, well located, safe, and impeccably clean, offering all the facilities one could need. We loved strolling around the property and participating in the various interesting animation sessions that were led by dynamic, energetic, joyful and super hard working young men. The food was truly exceptional; we relished the diverse, delicious, clean and super freshly prepared meals throughout the day. I thoroughly enjoyed my stay and deeply appreciated the experience. I will definitely book a room at this hotel again and invite my friends to visit Djerba and stay here as well ! Many thanks to everyone for making this experience at the hotel truly exceptional 🙏❤️

Nothing.

The amazing staff and honorable service at buffet, serving professionally during Ramadan. We have a lot of respect for the personnel

People trying to sell necklaces on the beach

The staff are so lovely and the food is amazing and they provide entertainment every single night. I had a great experience.

Nothing

Food was amazing, the beach bar was fun all day all night, the staff was very friendly and helpful.

Nothing

Great activities, shows, staff, view, location

-More fresh fruit needed at breakfast -The horse ride they partner with is a very bad service, alongside an ugly lagoon, instead of being on the beach itself

we loved it all

The hotel is very beautiful and the food was great. The housekeeper was so nice to us and made romantic designs every day. Louis from animation went out of his way to make us happy so a big thanks to him.

The waiter in the restaurant could have been more friendly

The pool and the beach and the animation team and the team at check in were very nice. So was the waiters in the pool bar. The coffee was fantastic.

No normal coke cola at the pool bar for 3 days, only diet and The service in the restaurant, the workers serving the food did not smile or speak back when you said thank you and I spoke in Tunisian so it’s not because they did not understand me, they really seem like they did not enjoy their job at all, I’ve actually never had a waiter in Tunisia that didn’t ask how you are or anything like that before we stayed here, and I’ve been coming to Tunisia for over 10 years.

Everything

You can say little expensive

Very thing

Non